WorkStory

RATING:

4.5

(71)

About WorkStory

No one likes employee performance reviews. As a result, teams only conduct them once or twice a year. This doesn't help anyone. Team members hate taking time to stop working and actually write the reviews. And the information provided is typically generic and outdated. Don't evaluate your employees annually. Don't use manual processes to get things done. Instead, collect performance data automatically and in your workflow, using the tools your team is already working with—Slack, MS Teams, Webex, Gmail or Outlook. Continuous evaluation saves you from the hassle of lengthy formal review without sacrificing the need for documentation. Do yourself a favor - ditch your annual employee performance reviews. Your team will thank you. Oh…and your employees will feel mor...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

WorkStory Pricing

WorkStory has a 30-day trial, no credit card needed. Pricing built for business of all sizes - includes every feature we offer plus "human" onboarding. Monthly subscriptions start at $9 per user per month Annual subscriptions are discounted 15%

Starting price: 

$9.00 per month

Free trial: 

Available

Free version: 

Not Available

Collecting performance information in real-time means that your managers and employees can be on the same page throughout the year. With access to their own data, employees can be advocates for their own growth in-between performance check-ins.
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WorkStory Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for WorkStory

1 - 5 of 71 Reviews

User Profile

Rafael Orlando

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Great 360 performance review software

WS allows us to provide specific, actionable feedback to our teammates. Managers and their team members are able to have deeper conversations by both working off of the same, objective data provided by the team members' peers.

PROS

Being able to have teammates be consistently reviewed by their peers every week by asking simple, specific questions, has made our ability to have detailed, objective performance reviews with teammates at any given time a key value addition to working on our teams.

CONS

It does not yet have the ability to be customized with company colors. I have requested a couple of custom features (which the WorkStory team is implementing on adding as I type).

Reason for choosing WorkStory

Pricing and review focused software.

Vendor Response

Thank you Rafael Orlando for taking the time to provide us with a review! We love that you're taking full advantage of the process - having team members evaluate continuously so that you can provide objective reviews at any time throughout the year. As mentioned, we're continuously working to improve based on feedback like this so that we can provide the best possible experience for our customers.

Replied September 2022

Neville

Internet, 51-200 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Great way to remove the hassle out of 360 reviews

I was looking for a 360 review software that 1) doesn't take more than a few seconds, 2) can be done completely within Microsoft Teams, 3) aggregates the data for our users to use/see immediately. Workstory hits on all the points above. Most of the challenging part of using the software is on the backend but they have a team ready to assist with this whenever needed.

PROS

Completing a 360 degree review can be a tedious process, especially if you have a large number of colleagues you work with. Workstory effectively removes the hassle out of the review process by drip feeding the questions one at a time. Being able to complete the questions fully within Microsoft Teams also helps reduce downtime for reviewers as they don't need to navigate into a separate platform to provide their feedback.

CONS

The backend or administrator view isn't great. It's not too intuitive in terms of where I'm supposed to go to view certain information. Adding/removing/modifying questions for multiple users can also be a bit of a hassle if I want to do it myself. Thank fully they've got an incredibly responsive team that helps with this process.

Vendor Response

Thank you Neville for taking the time to leave such a thoughtful and detailed review! We are thrilled to hear that Workstory has been an effective and convenient way for you to manage 360 reviews. Removing the hassle from the process is exactly what we aim for. We appreciate you highlighting the areas for improvement in the administrator backend and modification of questions. Your feedback is invaluable for us to continue refining and enhancing Workstory. Please know that we are actively working on improving the intuitiveness and streamlining these functions. It's great to hear that our responsive support team has been helpful in assisting with any challenges you've faced. Again, thank you so much for sharing your experience. We value your praise of the benefits Workstory provides, along with the constructive criticism on how we can get even better. We hope you'll continue to love using Workstory for 360 reviews! Please feel free to contact us directly if there is anything else we can help out with.

Replied November 2023

Marius

Transportation/Trucking/Railroad, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed March 2024

Workstory Work in Progrss

PROS

Getting some positive transparency feedback.

CONS

The idea that it can be used to measure your performance.

Karinna

Marketing and Advertising, 51-200 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

New Users in an Organization

PROS

I like the real-time, immediate feedback.

CONS

If you are new to an organization, you are not going to have any reviews. And there could be more suggestions and recommendations about how to give objective and comprehensive feedback.

Vendor Response

Hey Karinna, thank you for taking the time to provide a review. We're happy to hear that the real-time feedback collection is proving beneficial! Your point about feedback education is quite important. We try to supplement the organization's own internal training and direction by offering materials via our onboarding processes. It's helpful to hear your thoughts so that we can find other ways of continuously reinforcing positive feedback practices elsewhere throughout the process. Please feel free to reach out with any follow up questions as you continue to use the WorkStory platform!

Replied January 2024

Louis

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2023

My Workstory Experience

PROS

The features I like the most are that you don't need to monitor your account, the app prompts you when your feedback is needed. I also enjoy the ease of use and dashboard navigation.

CONS

The only con I have is the randomness of the questions. I think that if you had the option to choose which categories you would receive questions from it would be helpful and minimize the amount of "I don't know" answers you would receive.

Vendor Response

Louis, thank you for taking the time to provide your review! We're glad to hear that the ongoing feedback system allows you to provide valuable information for your team members in a way thats quick and easy while also giving you a way to see your own feedback. As for the questions - we certainly understand. Those are informed by the roles and questions set for your fellow team members. If you feel that some of the questions do not apply, please inform your team's administrator and they can easily swap or remove the questions that don't apply. Let us know if you have any questions and thanks again!

Replied December 2023