All YuLife Reviews
1-25 of 98 Reviews
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Natalia
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Amazing
We motivate our team to be more active and making sure they are aware of other features like YuMatter, making sure our team is healthy physically and mentally!
PROSI very much enjoy the process of daily challenges, very easy to use and set up, I enjoy completing the challenges daily and earn YuCoins to then spend on vouchers, there is a great selection of options available!
CONSEverything was very easy and straight forward, very user friendly experience!
Reason for choosing YuLife
Cost effective, straight forward and activities that meet the needs of our team.
Eva
Investment Management, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
A super enjoyable app to engage employees, reward healthy habits and provide relevant benefits.
The overall experience with YuLife has been very positive, from the implementation to the use. It's an intuitive app that can provide benefits in a fun and engaging way without causing negative competition.
PROSThe app is a lovely way to create or benefits from your already existing healthy habits. As a team that walks a lot, it's great to get the reward for this. The integration of cycling was a nice additional feature. Surges are a fab way of increasing engagement.
CONSI understand additional levels are being developed, but I achieved Level 199 about 4 months ago. It would be great to get more levels soon. I would also love to widen the types of challenges, including cycling, yoga and other sports. It would be great to get an email about surges and new rewards.
Reason for choosing YuLife
We felt tying lifestyle benefits into the life insurance rather than having them as an add on was logical. We strongly believe in prevention and giving employees the agency to engage in healthy habits.
Marcus
Marketing and Advertising, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed June 2023
Great for employee engagement and wellness
Activity tracking bought a lot of engagement and friendly competition between team members
CONSAfter initial excitement about using the app, lots of users dropped off using it.
Vendor Response
Hi Marcus, thanks for the feedback. Glad to hear how YuLife drives engagement and healthy competition in your team. I've passed the feedback on to your Customer Success Manager, Steph. We've got lots of ideas and free resources to help you give your download rate and engagement an extra boost.
Replied June 2023
Michelle
Construction, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Love this Shizzle
I Love Yulife, it's a great perk for our employees, Our recent steps competition really got people talking about the App, and moving more. I hearing people talk about what they spend their Yucoin on.
PROSI love the motivation it gives me to look after my wellbeing. I'm now on 4 daily challenges, and I never miss a day. Since adding Tags into the mix, my team and I are becoming more competitive, chasing each other around the steps leaderboard.
CONSI've been in the same outfit for quite a while now. Whilst I appreciate the addition of the headgear and sun glasses, and I made use of the facial hair for Movember, Spring will soon be here, so I'll be wanting some more suitable attire.
Joanna
Mechanical or Industrial Engineering, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Fun engaging app
We have great year with YuLife so far and I hope the good work continues.
PROSAll employees love the app, helps them to do more physicals activities and comes with lots of rewards. Its a great life cover for the employees with the EAP and lots of other benefits.
CONSWe have no bad experience and the support have been great.
Reasons for switching to YuLife
To include the EAP along with the life insurance for employees.
Ellie
Financial Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Great tool for corporate wellness
I love the engaging interface and the mini games especially. It's great to see rewards for your activities and I like the additional games/mini activities you can complete in app to earn more coins.
CONSPotentially the lack of customisation for the characters. We have low engagement in the team too so we need to publicise the benefits more.
Suzanne
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
YuLife review at Limbs & Things
Overall the experience is very positive. The team at YuLife are very helpful and knowledgable.
PROSIt is fun and encourages wellbeing activities as well as offering a platform to access all the company's benefits
CONSWe would like to be able to run competitions and see progress on the app
maey
Medical Devices, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Great Product
Very positive, lots of engaging features which are continually updated.
PROSEase of use, lots of features available.
CONSNothing, once you start to navigate the features they are all easy to use.
Alex
Accounting, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
YuLife review
Overall a great experience and I would recommend. Customer help is always very quick and useful.
PROSPros of YuLife are the various discounts that can be used, the step and yudoku leaderboard (encourages competition between colleagues), the 24/7 virtual GP via smart health.
CONSThe admin process re tags for leader boards has required a lot of time investment.
Heidi
Hospitality, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Great App for Employee Wellbeing
Really easy to set up and implement both behind the scenes and for users. A super app to encourage employee wellbeing and interaction. Love the ability to use YouCoin for good causes too.
CONSSo far we have no complaints. Everything has run smoothly. We would love to have the functionality to 'gift' YouCoin to employees as an additional benefit/reward.
Hayley
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
YuLife is a simple, easy to use yet effective way of providing employees with added perks
As above, it is great to earn the rewards and encourage others to do the same so as to increase their activity and mindfulness. The staff are lovely and supportive and we very much enjoy being part of the YuCrew! Just need to work on turnaround times for producing quotations etc.
PROSEarning of the YuCoin is great fun and it is nice to have the leaderboard for friendly competition too. The Virgin 20% off voucher is one I have used a couple of times. I am yet to use some of the other features such as the virtual GP but really appreciate that they are there. The team are always friendly, the webinars they put on are about interesting topics and i'm excited for future developments such as the Sudoku and hope to attend the festival! There is a lot of useful engagement material - we need to make more of this as a business
CONSThe turnaround times to obtain quotations can be too long. As a broker, this needs to be made quicker. The integration with some fitness watches has been difficult at times but having said that, there has always been support from YuLife with this. The rate increase this year has been quite substantial so YuLife need to ensure they are developing their software at the same rate to justify this.
Reason for choosing YuLife
Not applicable
Reasons for switching to YuLife
For the additional benefits of the YuLife app
Vendor Response
It's wonderful to have you as part of the YuCrew Hayley. Thanks for all that lovely feedback. We're excited for the the Yudoku launch too. And, thank you for the feedback on quote turnaround times, I'll pass this on the relevant team.
Replied June 2023
Samantha
Environmental Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Great experience
It has been a great experience working with YuLife, their customer service has been amazing right from the beginning no question has been too small. They make it really easy to roll out and their events and newsletters make it easy to keep promoting to staff. The challenges are accessible to everyone and don't make people feel bad for whatever their activity level is.
PROSSuch a lovely company to work with, have always been really helpful. The rollout was easy and the staff have been really positive about the app, the rewards and the insurance. A cost effective way to invest in your staff wellbeing and give them tools to help them out.
CONSWould love some other private insurance options so that staff can have all their insurances in one place. Would love ways to earn points from other exercises like cycling. Staff love the discounts on apps, more of them would be great.
Reason for choosing YuLife
The customer service has been amazing, everyone was so friendly and quick to answer any queries. They are really affordable and the layout user interface of the app are really engaging.
Vendor Response
Hey Samantha, thanks so much for the feedback! YuLife does currently reward for cycling, if you or your team need a hand getting connected drop us a message through the in app chat! It's great that you want more protection for your staff from YuLife! We currently offer personal Life Insurance and Dental policies, these are available to purchase within the app. We'll be adding more personal protection in the future, so if there's particular cover you'd love to see in YuLife let us know!
Replied June 2023
Tina
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Saggezza review
The customer service experience has been excellent, queries answered in a timely manner and effectively
PROSIncluding gamification which for increases mobility and engagement especially for competitive people. Having the ability then to move more and exercise and rewarding employees for doing so aligning to charitable giving and employees redeeming their coins for something personal to them
CONSI would like more metrics available from an admin perspective, to be able to look back on previous months and over an annual period to demonstrate to the business what has been achievedI would like to see more voluntary benefits employees can sign up to if they wish
Vendor Response
Thank you for the feedback, Tina. Have you seen the new, enhanced analytics dashboard in the employer portal? It should give you better visibility of business impact over the past month, quarter and year. Your Customer Success Manager will be very happy to walk you through it.
Replied June 2023
Aliya
Human Resources, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
YuLife
We have invested in YuLife as early adopters and have a team who are really engaged in the benefit.
PROSLove the steps podium - great way to bring the team together and compete and encourage healthy behaviour. Also love the rewards on offer
CONSI am not sure about the branding using images that don't necessarily appeal or relate to the product or concept. I also don't like the fact that once you hit level 199 there are no further levels to reach.... it's been like that for a few years now.
Vendor Response
Hi Aliya, Thank you so much for taking the time to give feedback. We've absolutely loved having you on the YuLife journey with us from the very beginning, you've been incredible champions for us! Thank you for your comments on the branding and images. We'll take this onboard and see how we can make it more relatable to our customers. Did you know giraffes are the land mammal with the biggest heart and each giraffe is unique, so we chose 'Yugi the Giraffe' as our brand mascot to help express our message to our members for everyone to be the best version of themselves! I'm also so glad to hear you're all enjoying a little bit of the healthy competition with the leaderboard. And finally, we've got even more reward partners that we'll be adding to the rewards page over the next few months, and as for level 199..watch this space ;) Thanks, Steph
Replied July 2022
Sophie
Pharmaceuticals, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Best EAP ever
Each feature of YuLife is great. From the online desktop version where you can see all analytics, to the app with the company leaderboard. In HR, we are always getting positive feedback from our employees of how great the app is and hows its benefitted them in regard to their fitness levels and during these tough times financially as you can use your points towards vouchers.
CONSN/A - there is genuinely nothing I do not enjoy about YuLife
Vendor Response
Thanks Sophie! We really appreciate you sharing such glowing feedback. We're so grateful to have you as part of the Yuniverse!
Replied October 2023
Kirsty
Non-Profit Organization Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Great app, but some room for improvement tweaks
Overall, the app is great to use.
PROSSuper easy to use, great amount of brands in the rewards, easy links to other apps such as Fiit, meditopia for example
CONSThe challenges progression board has reportedly felt like 'a lot of effort, for little gain'. It can take some users a long time to start reaping any benefits from coin collected. No mood tracking. This could help with understanding the organisations overall mental resilience as a result of engaging with the app.
Vendor Response
Hey Kirsty, thank so much for your feedback! You're clearly on our wavelength with wanting to understand your team's mood. We've just launched our newest feature, Mood Monitor. This can be found in the Notification Center in the YuLife app and can help track your employee's wellbeing. To help boost everyone's mood we also have loads of Events and Surges lined up to help everyone earn more YuCoin and get even closer to their favourite rewards.
Replied June 2023
Claire
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
A great option for a remote organisation
Yu Life has been factored into daily life with the interactive app providing a chance for us to compete with each other on steps. As a fully remote company, it can be difficult with staff engagement and to make the team feel as one. The added bonus of the more you workout the more you can earn only sweetens the deal for us. People have donated to Ukraine, planted trees and earnt money for Amazon vouchers to spend at our bi-annual away days.
CONSThe product is very easy to use and could be rolled out seamlessly to the team.
Vendor Response
Thanks for the amazing feedback Claire! So happy to read this.
Replied June 2023
Oksana
Human Resources, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Great app
Very easy to use. Chat option is very effective.
PROSPersonally I am not a competitive person but I still find it very engaging. I use it for meditation every day. It helps to motivate me.
CONSThey do offer in-app meditations now (it was not the case 6 months ago) but there could be more choice to make it less repetitive if you do this every day.
Vendor Response
It's great to hear you're loving meditating with YuLife! The meditations available in the app will change each day and rotate through our range of different focuses. We can also reward you for meditations done in other apps if you have any personal favourites. As long as the other meditation app syncs to Apple Health or Google Fit then YuLife can reward you for those mindfulness sessions. We're always here to help if you need a hand getting connected :)
Replied June 2023
Natalie
E-Learning, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Wonderfully engaging app
Overall, I've had a very positive experience with YuLife. From the initial call, i've had clear information shared with me, clear costings, and great follow up. The onboarding team has been very helpful and really guided me step by step. I have actually been amazed at how much our team embraced the app and have been running with it. Really positive experience.
PROSI was looking for something that would bring together our remote team in a fun and engaging way, while encouraging wellbeing and giving employee health benefits. This app does it all. From a fun, engaging way to track your steps, build up your health, compete in a friendly way with your colleagues, to earning coins that become vouchers, its great for employee engagement. The mental health and GP support was the main reason i looked at the app, but I was convinced by the whole package.
CONSIt is a cost commitment that you need to factor into oncosts for your team. £10 per person per month can add up when you have a lot of staff.
Vendor Response
Hi Natalie, thank you for leaving such lovely feedback. So great to hear how much your team have embraced YuLife!
Replied June 2023
Lee
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Simple, easy & rewarding
The reward for simple activity is a draw for my team. The leaderboard concept keeps them engaged as do the daily challenges
CONSI don't cycle so can never earn from that section. It should be optional and added to steps or other exercises
Vendor Response
Hey Lee, thanks for the feedback. We're always looking at new ways for you to earn even more YuCoin and we've got some exciting updates coming soon for you and the team. If you've got any other thoughts on what you'd love to see as part of YuLife, we always love hearing your ideas.
Replied June 2023
nina
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Amazing platform!
Yudoku has gone down so well at our company! We love that it tracks how many steps you have too and the extra Yucoin you can earn from surges! Its always a nice surprise too when you add more partners to spend your Yucoin with or add as a benefit from the Yustore!
CONSNot enough feature releases and the step tracking doesn't work sometimes.The app UX could be more intuitive.
Claire
Aviation & Aerospace, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
My love for YuLife
I engage with the YuLife app every day to track my activity and complete daily challenges to earn FREE YuCoin. The YuCoin are then used to purchase FREE vouchers! What is not to like? I also love the graphics and Yugi.
CONSI do not have anything negative to say about YuLife!
Vendor Response
We love free stuff as much as you do Claire! Enjoy treating yourself with all those hard-earned YuCoin.
Replied June 2023
Hannah
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Most engaging benefits platform
Excellent!
PROSIt is easy for our team to engage with and has encouraged healthy habits because of it
CONSLinking with AndroidEase to find where to add your beneficiaries
Reasons for switching to YuLife
Wanted to do something more with Life Insurance
Vendor Response
What a lovely review! Thanks Hannah. Your Customer Success Manager has reached out to understand more about your question on beneficiaries.
Replied June 2023
Shaun
Airlines/Aviation, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2024
Easy to Use and Great to motivate Teams
Generally it is all good however I do find it annoying when one needs to talk to someone - it can be a hassle to speak to an person or get a quick answer to a query. Otherwise I think it is a brilliant product, the benfits and vouchers are well liked by our team.
PROSIt is excellent in motivating staff to get off their seats and doing a small bit of excercise. Or activity. YuLife also encourages small competition amongst staff. The benefits are great with vouchers that all go to help carry the burden of daily increased costs for all.
CONSI do not like the website and the corporate online identity. When I first saw it I thought it was something meant for a child or advert for a kindergarten. The layout of all the posters and website have the same theme - initially I could not take it seriously because of the childish brand identity. However I think the product and concept are great - once I got past all the silly grafics.
Reason for choosing YuLife
The price apealed to me and I thought that staff would like it as well.
Niamh
Civic & Social Organization, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
YuLife
Easy to use, like the gamification of wellness activities
CONSThat it doesn't sync with apple watch throughout the day and have to wait until the middle of the night.
Vendor Response
Hey Niamh, steps should sync periodically during the day but we do a final sync overnight to make sure we are rewarding you for your hard work. Give us a shout if you ever find that your steps have not all pulled through in to YuLife, we'll get to the bottom of it!
Replied June 2023