Datadog vs New Relic

RATING:

4.6

(242)

Datadog has 242 reviews and a rating of 4.57 / 5 stars vs New Relic which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (242)
N/A
Ease-of-Use
4 / 5
New Relic
Value for Money
4 / 5
N/A
Customer Support
4 / 5
N/A
Functionality
4.5 / 5
N/A
Last Review Written
April 25, 2024
N/A
Pros/Cons
  • Pros

  • So nice to have that event stream and subscriptions. And it's very easy to share your findings with colleagues.
  • It is friendly user.interface, it has very good customer support. It allows create flexible dashboards.
  • Cons

  • Metric types takes time to understand. Sometimes it is very difficult to understand the graph report and it is bit technical to use.
  • Pricing can get confusing as there are multiple tiers per feature set.
Read all user reviews
  • Pros

  • I really love the interface, it's easy and powerful at the same time. You have everything you need.
  • During the time we were using NewRelic we were 100% on-prem environment so for this model, the software met out requirement. It was easy to deploy new checks.
  • Cons

  • The pricing is absolutely crazy, especially for small companies. Too many features locked behind expensive paywalls.
  • The customer support is dreadful. We wait over 5 days for a response and then have to chase.
N/A
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos