All Jamf Connect Reviews
1-25 of 36 Reviews
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Eric
Verified reviewer
Higher Education, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2021
Streamlining account creation and login
Our users simply open the sealed box, and after the traditional setup, are prompted to enter their IDP Credentials. Now their local account and password matches what is in the IDP. If the user changes their password somewhere other than their Mac, Jamf Connect detects and remediates the change on their Mac too. If your org requires FileVault 2 encryption to be enabled, Jamf Connect and ensure the device is encrypted, with the key being escrowed, before any user has created their account.
CONSWhile Jamf only supports Apple Devices, our Windows users get jealous of the speed in which we can deploy and provision Macs to our users.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Expensive but great product
All in All the product fits well within your company if you have chosen the right applications to integrate with that.
PROSThe easy management of the product is absolutely one of the best advantages of the product.
CONSCompared to other solutions it was a little more expensive, but if you want great software with professional support it will be worth the money.
Kevin
Telecommunications, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2021
Not the best for AD environment
fair, I like the ability to control logins and have hands free deployment but this really is only useful for new Mac deployments. I did not even try to move a user to a new Mac, not sure how that would work
PROSThe ability to use hands off deployment to new users
CONSI had issues with passwords in my testing. We us AD accounts to access our Mac computers. When Jamf connect setups on a machine that already has and AD mobile account, it makes it local, this does something that when the user changes their ad password the connection between Jamf connect and the Mac will not allow the password to be updated. I had a support ticket and we were unable to resolve this issue. Also, when running updates on a computer the updates do not complete until Jamf Connect has authenticated. I would start updates on Friday, come in on Monday, sign into Jamf Connect, then have to wait 15 minutes for the update to complete.
Reason for choosing Jamf Connect
We use Jamf Pro to manage our Mac inventory and wanted to have ease of compatibility
Anonymous
10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2024
Jamf on Macs
Jamf allows us to control access and Single Sign On on our Mac machines. Previous products did not allow the access controls we have with Jamf and we had lots of "rogue machines".
CONSThe enrollment process was a bit clunky and users struggled initially. Now that it has been deployed for a while users have adjusted.
Anonymous
10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Great Azure Authentication for Mac
Easy to configure and deploy, especially in conjunction with Jamf Pro.
CONSOne limitation, which is a flaw in all products in this realm, is that they can not authenticate to enterprise level networks at the login screen without a workaround. There are workarounds, but this is a flaw in macOS.
Chris
Information Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
The missing piece
Thanks to Active Directory we struggled for years to reach a zero touch deployment model. Jamf Connect solved this within the span of an afternoon. We're now able to hand an employee a brand new, unopened, Mac and trust that they'll be able to power it on and be logged in within a few minutes.
PROSJamf Connect is very easy to deploy, within a few hours we had a usable POC in use. They've made an effort to allow branding and shaping of the user experience within Jamf Connect and it shows. No more headaches stemming from binding to ActiveDirectory.
CONSThe end user experience takes a bit to get used to, new users frequently complain about having to enter their password three times (FileVault pre-boot screen, Jamf Connect MS Azure prompt, and again to their local account) when they restart their Macs.
Corey
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Jamf Connect Rocks
Overall I’ve been pretty satisfied with Jamf Connect. It was easy to get up and running and it solved a problem of managing user accounts on a Mac.
PROSI love that I don’t have to mess with domain joining a Mac and I have the ability to shut off account access to a computer or password reset now that everyone is remote.
CONSDoesn’t seem to notify users very well when their password is expiring.
Michael
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Jamf Connect in Education
It has been very reliable and was fairly easy for me to setup and build the Configs for (multiple years of JAMF setup and deployment experience not a novice)
PROSEasy setup , Reliable, helps with SSO on my mac devices
CONSmy students and staff have to sign in and then enter their password multiple times to get in and it takes time away from education and instruction.
Reason for choosing Jamf Connect
I am familiar with most jamf products and services and we currently have JAMFCloud it was an easy jump plus the help desk is second to none.
Gilbert
Verified reviewer
Food & Beverages, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
If you are managing macOS endpoints in your environment, then JAMF Connect is a no brainer.
JAMF will connect you with an engineer who will walk you through the configuration and installation of the product and will be able to answer any questions. The support for any JAMF product is overwhelming and they have an amazing community.
PROSJAMF Connect is easy to set up when you are using JAMF for your MDM. It resolves Keychain and password syncing issues. It also helps by implementing a modern way of authenticating into your macOS environment.
CONSIt's a bit pricey, especially if you are in Enterprise. You can do the majority of the things in JAMF Connect, with its free counterpart NomAD.
Reason for choosing Jamf Connect
Jamf Connect is a product made by the same engineer that made NomAD, after JAMF acquired NomAD, JAMF Connect became their enterprise solution. The main reason for going with JAMF Connect vs NomAD was mostly the support. We are Enterprise and we need to have certain levels of support when it comes to the software that helps us manage our fleet.
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Mac Password Sync Solution
Well, it's not completely rolled out to all of our Macs yet, because we need to figure out a solution for pushing out our 802.1x wireless profile to devices for machine authentication. For the devices we are testing on, the software works well and helps to eliminate password sync issues.
PROSIt was becoming obvious that binding Macs to AD was no longer best practice. We needed a solution to keep passwords in sync and Jamf Connect does that perfectly. We also like the ability to customize the login screen and allow users to login via SSO.
CONSI thought the implementation was a bit difficult, and we could have used additional time with an expert in order to get things up and running. I wish users could be admins on their own Macs without having admin access to all Mac devices.
Reason for choosing Jamf Connect
The only other product I was aware of was Nomad, which was purchased by Jamf. We are a Jamf Pro customer, so it made sense to go with Jamf Connect.
John
Computer Software, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Its not perfect (yet)
In a post COVID-19 world, we had to come up with a way to deploy laptops to people and get them logged in off VPN. Jamf Connect has answered that call and made our lives easier.
CONSThe application can often be buggy and sometimes regardless of the configuration, Jamf Connect misbehaves. These aren't deal breakers, but for a premium product, I expect premium experience.
Reason for choosing Jamf Connect
Jamf Connect offered the ability to fully customize the login experience to the end-users and brand the experience. other products we looked at tested didn't offer that same level of customization or integration.
Reasons for switching to Jamf Connect
We needed to move authentication off Active Directory and over to Okta. Jamf Connect offered the cleanest and most effective way of doing that.
Wakefield
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Jamf Connect review
Its been a good experience thus far. We still have a few more projects related to Jamf Connect brewing. Specifically, deploying Jamf connect to computers already enrolled in our environment.
PROSI came on board shortly after the deployment of Jamf connect and it has made a big impact on our touchless enrollment. The Okta integration was convenient
CONSSomewhat difficult to configure and the guide could have done a better job explaining some of the functionality. Specifically, I would have liked to see better documentation around FileVault workflows. I found myself digging around other sites to get information that I felt should have been in the documentation.
Alex
Entertainment, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Essential for Zero Touch deployment
I'll reiterate here again, the user provisioning during our zero touch deployment process is incredible. Being able to automatically create the account on the mac and pull all essential user info like name, email, department, building etc.. and make the admins based on dynamic groups is a total game changer.
PROSThe user provisioning feature is the most important for us. We use it for automatic account creation based on user's Azure AD accounts.
CONSIt's unfortunate that user's are prompted to enter their password twice during initial provisioning, unless you're using Okta as the IdP.
Todd
Internet, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Streamlined provisioning and much happier support techs
Great support and easy to implement, in a company that has frown from 100 to 2000 employees in the past 2 years, this has solved most of our IT problems.
PROSThis has moved us much closer to zero touch deployment and allowed the majority of our company to work fully remote from all across the US during the covid pandemic. Our IT workflows for onboarding and account provisioning have been forever improved.
CONSPatch management can be a little confusing and we will be limited if we ever need to add Windows ir Android machines to our environment
Reason for choosing Jamf Connect
we were already using Jamf Pro and familiar with the product, we've been very happy with the support and the price we were quoted.
Ryan
Information Technology and Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Great Solution
We needed a way to centrally deploy software as well as implement user policy configurations and Jamf pro made that easy.
CONSI think the learning curve can be steep but once you are through the initial training sessions required it is pretty straightforward. The Jamf Nation site is very valuable and has a lot of help for new admins.
Reason for choosing Jamf Connect
Jamf had far more control and automate device enrollment was a must have for the work from home initiatives my company was going through.
Reasons for switching to Jamf Connect
Policy and user management was far better in Jamf as well as the ability to make and automate deployments of software.
Carlos
Government Administration, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Jamf Connect for Government
We are actually purchasing more Jamf Connect licenses in order to onboard all devices with Jamf Connect. One task I see coming up soon is converting mobile accounts to Jamf Connect accounts.
PROSWhat I like most about this product are two things: 1) Jamf Connect creating the user account rather than creating a local account. 2) Password staying in sync with Azure credentials.
CONSVery minimal cons. Having to log on 3 times can be a bit annoying (FileVault, Azure, Local login).
Reason for choosing Jamf Connect
Not applicable
Janell
Education Management, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Jamf Connect Review
We are still working out the kinks to decide if this is something we want to put on our student work stations, but it is working well with our Mac users so at this point it was an expensive endeavor for about 10 devices.
PROSInstallation and training was easy. The person doing our onboarding was helpful.
CONSI think we paid for 4 hours of onboarding that was done in 45 minutes. It seems a bit overpriced.
Reason for choosing Jamf Connect
We are already Jamf Pro users so it made sense to add this feature. I do feel that there are some things that could be included in Jamf Pro that require a separate fee like Jamf Connect.
Jennifer
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Two Thumbs Up!
It's been a breeze
PROSEven though I'm not very experienced in Jamf, it is quite simple navigating through the admin portal. Plus your support team has been excellent whenever I run into issues.
CONSI wish there could be a broader way to search in the portal.
Ian
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Jamf Connect rocks!
We integrated Jamf Connect + Okta, providing a secure solution w/ good end user experience.
PROSIt provided a way for us to shift our workload remote, now new Mac users can create a new profile while offsite.
CONSMake it easier to stay current on the versioning.
Reasons for switching to Jamf Connect
Apple Enterprise Connect was being phased out of support. Jamf Connect had way more features & integration w/ Okta.
Josh
Hospital & Health Care, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Okta <> Jamf Connect - the perfect combo!
We are an okta based org, and getting connect and okta integrated was first a breeze, was able to roll it out in a couple weeks across our org and has made administration so much easier with no longer having to deal with forgotten passwords to local accounts, recovery keys, etc.
CONSNothing! It's just great, easy setup, deploy, and maintenance...
Gareth
Computer Software, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Perfectly Marries Okta and JamfPro
At the end of the day, it just works. We utilize Okta and Jamf to create a touchless deployment and SSO experience for our end users. They can open their new Mac directly from the factory and be logged in within 15 minutes.
CONSSince it basically requires JamfPro to function, it's expensive. Would love to see additional discounts across multiple SKUs. It also requires some real technical expertise to fully deploy.
Jamesley
Human Resources, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed September 2021
From a manager and user perspective
We are happy using it for those whom we have enrolled. Once everyone is using Jamf Connect in the company things will be a little more stable. We change our passwords every 90 days and this allows for a more seamless integration between our AD/Azure password and the local password on the device.
PROSI like the fact that this ties into our Azure instance and allows for our required 90 day password change to happen fairly seamlessly.
CONSThe app is a little finicky to setup, since we still use an old ADFS server we had to jump through more hoops than some to get this going. We aren't sure if it's our environment or the product but the user setup was lengthy and we are taking it very slow to migrate everyone over to
Reasons for switching to Jamf Connect
We are moving to Azure AD from on premise AD and Jamf Connect could more readily support that change.
Steve
Computer Software, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2021
Summers:Review
Prett positive.
PROSHow it integrates with Jamf Pro on the backend.
CONSThere isn’t much to not like. It sets up easily and can be managed pretty well.
Matthew
Computer Software, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Jamf Connect Review
Easy to use and great features. It is customizable which is nice.
CONSIt was tough to implement at first but once setup it is easy to use.
Joshua
Education Management, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Highly Recommend
Software is very customizable and very consistent. It takes time to setup just right, but once you go through that process its fairy easy to deploy and manage
CONSThe debugging/configuration building app is a great idea, but I did find it a bit cumbersome.