All Workday HCM Reviews
1-25 of 1,341 Reviews
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Ciara
11 - 50 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed December 2021
Next Generation of HR
John
Verified reviewer
Computer Software, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2022
Best HR tool a company can use
My favorite aspect of Workday is the User Interface. The software is very easy to navigate for any user, and requires almost no training. I also love the personnel reports I can pull through Workday with our HRIS specialist.
CONSThe Workday implementation took a long time. It took months before the Workday team could implement this software for us to go live.
Reasons for switching to Workday HCM
Sophistication. Workday is more suited for a company of our size.
Lillian
Verified reviewer
Hospital & Health Care, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Easy to inspect, edit and access payroll information
Excellent human resource management is made possible by Workday's integrated platform. Insights and statistics regarding employee preferences are provided, allowing for more informed decision making.
PROSWorkday is flexible software that facilitates many different aspects of human resource management. Workday HCM has user-friendly data analytics. By collecting and analyzing this data, we may gain useful understanding and improve our approaches to workforce management.
CONSWorkday does not offer a lot of room for user input. It also has trouble merging with other programs on occasion. In addition, there are sometimes technical difficulties. I think the user interface could use some work.
Reasons for switching to Workday HCM
Benefits, changes to benefits, and payroll data are all simple to view. The relationship between Workday and its customers is one of true collaboration. They care about our application's success and work with us as a team whenever we have questions or problems. They are also actively involving us in design committees to provide feedback that will be used to shape the future of the product.
Risorse
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
A Great Tool For HR Management
I have used the software it makes applicant tracking easy It also offers great HR features
CONSI have not encountered challenges with Workday HCM
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed March 2019
Half-Baked Cake
I've used the Recruiting module for three years now, I can't help but wonder if the development team has involved an experienced recruiter when developing the module. I honestly don't think that Workday is ready to roll out to the market. If you are the decision maker consider buying this application, you really should include your recruiters' opinions.
PROSThe look and layout of the worklets are the only things I can praise about.
CONSThe business processes are too disconnected to count. The security level is so high up that a small change requires the product admin. (or whoever has the security level) to configure it at the backend. Pre-screening questionnaires must be pre-defined and pre-populated in the system - you can’t adjust the questions according to the requirements of each job at the time of Job Requisition creation. Trying to find a Job Requisition associated with a Position requires the skills of Sherlock Holmes. Recruiter receives many useless notifications and hiring managers receive many emails to a point of hysteria. Workday refreshes itself so frequently that recruiter can never leave their My Recruiting Jobs report on the screen longer than half-an-hour. Moreover, as soon as you click on any link on the My Recruiting Jobs report, any sorting/filtering will be lost. Customizing the columns of the Candidate Grid does not mean you can export it to Excel the same way you’ve arranged the columns. You can’t write comments as you read the resumes in the Candidate Grid - you have to go to individual application and write in the Activity Stream. Hiring managers can’t select and move multiple candidates at the Candidate Grid - can only move 1. You can’t use simple AND/OR with the filter feature at the Candidate Grid – can only search 1 word. When you search a specific name (i.e., Patel) in the Search Box, it spit out a list of names with no particular order; importantly, no filtering tools.
Lucy
Cosmetics, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
I can't ask for more when handling payroll.This tool is smart.
Workday HCM has promoted productivity and general growth through great intelligence and dedication from the customer service. It is a must have tool.
PROSIn simple terms, Workday HCM is more than enough for me. I have enjoyed it's flexibility in usage, customization, integration and implementation too. There is reliable content out of its analytics. Automation is a great way to save time and improve productivity and accuracy. Workday HCM is an empowering tool.
CONSNone. I honestly find no cons for Workday HCM. It is working well for us.
Diwakar Dixit
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2024
All in one tool
I have been using workday tool since our company moved to workday from internal portal. Earlier we had individial tool for performance and compensation but workday resolved this problem as it has all the below capabilities. 1. Compensation view 2. Reportees view 3. Client input 4. Performance input 6. Priorities
CONSI have not noticed any issues with workday until now. However I do have suggestion that Workday can improve their GUI as its not that great.
Ryan
Broadcast Media, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Would Recommend!
I personally really like Workday. I think it is really easy to use and isnt too confusing with too many buttons
CONSThere are a lot of Shortcuts to choose from with similar names
william
Logistics and Supply Chain, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
supervisor
it is very easy to work with. the clock in and clock out function have no problems.
CONSthere is not a thing that i would change about this product.
Alfio
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Workday HCM Has Brilliant Features
I like the simplicity and ease of use of Workday HCM. Workday HCM has been a great payroll management solution.
CONSFor proper human capital management, Workday HCM is the best tool. No dislikes.
Michael
Management Consulting, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2024
Workday HCM a Super app
1000/10 super app for super workaholic person and for Offices
PROSI like most in Workday was the inserting data, ease of usage and of course the privacy for details
CONSI really don't have any issues in Workday HCM
Kyle
Banking, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2023
Great For HR, But Lacks For ATS
While nice to have one system of record for HR across the organization, Workday often lacks when it specifically comes to recruiting/ATS needs.
PROSIt's nice to have the ATS built into your HRIS functionality. Both systems can communicate between each other with relative ease. This can make it nice for employees to have a one-stop place for all things HR. Because external applicants/hires apply through Workday, there is an initial profile built that carries through after hired and onboarded.
CONSThe ATS functionality of Workday was clearly an afterthought to the HRIS function, and was created/bolted on after the fact. Because of this, it lacks the intuitiveness, functionality, and features of industry leading ATS's. Often times you have to edit and limit your workflows to what Workday can do, meaning it may not be the most efficient.Collecting data/metrics, especially when trying to break down to a micro level is very difficult, and sometimes impossible for what you're looking for. The data visualization also lacks far behind other ATS's.Employee referral tracking is a pretty bad experience. It actually creates more work, and makes it more difficult to hire and track referrals. We use a completely separate program for these.
Reason for choosing Workday HCM
Organization felt Workday offered the most comprehensive product to have one system of record for HR across the organization.
Reasons for switching to Workday HCM
Organization wanted all things HR under one system.
Patrick J
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2021
Experienced Architect Required for Success
I have configured Workday daily, for the past 7 years. I have configured every module from payroll to benefits to recruiting and you'll be hard-pressed to find another Workday expert with as much experience as me.
PROSWorkday is the best HCM software in THE world. Nothing and I mean nothing is superior. We can argue about the competency of individual modules, especially payroll, but as a core HCM platform, no other software can compete. Anybody that says otherwise does not know what they're talking about. Anybody that complains about usability is probably not working with a quality Solutions Architect. To successfully implement and maintain this application, it is absolutely required that you employ at least one experienced, rockstar Solutions Architect. The application is expensive and is crucial that you fully leverage all of the technology that the app offers. Use its sophisticated features to optimize your HR department.
CONSWorkday knows that they have a real gem here. As a result, their attention to customer support has consistently declined as the popularity of the application has increased. Unless you're a major client oh, you're not going to get good customer support. What do I mean by a major client? I'm talking about the Google's the Facebook's the Adobe's, and even then, the support can leave something to be desired. And I'm speaking as someone who has worked at one of the aforementioned. An HR executive once told me that starting with work day was like being given the keys to a fancy new Ferrari but not even being shown how to start the car. Also, just because they work for workday doesn't mean they know what the hell they're talking about. The popularity has grown so has their staff. Obviously, some of these staff members are incompetent. I have experienced this firsthand and I assure you that it is frustrating when the so-called Workday SME is significantly less experienced than yourself. And this was at a time when I was fairly green. I have had to clean up confusingly complex convoluted implementations, after the fact. While I appreciate the job security, this is not a great way for any company to begin a relationship with their customer. We all know that a popular software can quickly be overtaken by a newer, better product. Workday is vulnerable here and somebody could exploit it.
Reason for choosing Workday HCM
We had the budget and the buy-in to procure the absolute best HCM product available in the market, and Workday is that product.
Nadezhda
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
Outstanding Experience with Workday HCM
Overall, I have had a great experience with Workday HCM. It provides a comprehensive and powerful platform to manage employee data and gain valuable insights from analytics.
PROSWorkday HCM provides an incredibly user-friendly and intuitive interface which makes it easy to navigate and manage employee data. Its powerful analytics capabilities allow us to gain invaluable insights into our workforce.
CONSWorkday HCM can be slow and unresponsive at times, and it can be difficult to troubleshoot issues.
Reasons for switching to Workday HCM
Workday HCM offers superior features and capabilities compared to its competitors. It is intuitive and user-friendly, and its powerful analytics capabilities provide invaluable insights.
Nolan
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2021
Workday HCM Review
I support a team that focuses primarily on data driven tasks, and within that world its' really import to step away from the numbers and the data and focus on what my employees are excelling at individually and see what challenges they are facing. I love that the employee is the one to input their goals and results, as that holds them accountable for any challenges they are facing. The email reminders are very helpful for both me and the team I support. It's a great tool that helps us connect and drive forward!
PROSWorkday HCM has been a big part of my employee success tracking since my organization made the switch. However, with my entire division switching to a remote / work from home model, it's been imperative to keeping my employees on track with their career development. Workday makes it simple and streamlined to create monthly, quarterly & annual goals for my team, and my favourite thing about the software is when an entry is needed or overdue from them, they receive a message to their inbox (so I don't have to send a ton of reminders - nobody likes doing that). On my end, I get updates regarding completion status of performance tracking, and I really like the transparency in terms of my employees receivng a notification when I have completed their forms on my end as well.
CONSI find it a bit difficult to access previous performance reviews, and I somehow never get there on my first try when I try to access the previous quarters or months. If there was a much more obvious option on the dashboard that would make the Workday experience even better.
Reasons for switching to Workday HCM
Company made the decision
Anonymous
1,001-5,000 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2019
Finally getting away from PDFs
The best part of about Workday Performance Management is the ability to get away from manual processes. Previously at our company, we had to write our self-evaluations in a PDF document that was submitted to our managers. Then the manager could choose to write something completely different or utilize what was already written by the employee. Ultimately, the manual process left out information. With Workday Performance Management, everything is included. The self-evaluation is maintained within the performance review, as is the manager's review. That way anyone can compare and contrast what the manager had to say vs. what the employee had to say about themselves. All of this can be custom created per company so that an organization can keep whatever fields work best for them. It also can maintain goals, as well as milestones throughout the course of the year so that employees aren't just touching their reviews once a year, but actually working on them throughout the entire year. Sometimes it is hard to keep up with all that I have accomplished at the end of the year, unless I have written it down in a Word doc. But now you can add things to your review as it happens and then do one final edit at the end of the year.
CONSThe biggest con for me is the lack of stating what can be improved. This could be a customized field that my organization failed to incorporate. If that's true, then maybe the improvement could come from WorkDay itself on best practices. But every employee wants to shine a light on all the good they did throughout the course of the year. It is just as important for each employee to shine a light on the things they could do better, or improve upon for the next year. Another con for our organization was the length of time it took to implement WorkDay within our systems. It was far from an easy task that took thousands of man-hours to implement. However, now that it is implemented and people are using it, it seems to have been worth the effort.
Anonymous
11-50 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed April 2019
‘A platform for employees to speak-up’
comparatively, ‘workday’ is an efficient, effective and affordable system for an above average organization.
PROSMany companies lose their talented employees due to failures by the top management to recognize the contributions made by certain employees for the growth of the organization, which goes unnoticed by the hierarchy which creates a negative opinion towards the management by those employees. HCM tool makes a positive impact as a go-between the employee and management and WORKDAY has made substantial developments with this regard. ‘Workday’ HCM has given the employees all the freedom to put on record their contributions/ achievements, goals, training requirements, etc which has almost totally brought to halt human ignorance/negligence of appraisers during evaluations and give due recognition to each employee according to the employee value to the company. ‘Workday’ has many features that help both the management and employees to know each other better and make justifiable decisions. With an advanced HCM such as ‘workday’, it is not only the HR head, but the whole top management is aware of the positives and negatives of the members of the organization which strengthens the transparency of the decision makers. With ‘workday’, the management doesn’t need to wait till the due period for performance appraisals, but identify ‘real-time’ the value of certain talents and apply sensible decisions to recognize such employees. ‘workday’ comes with an attractive UI which is a pleasing plus point. Additionally, it supports multiple devices which are useful on the go.
CONSso many beneficial features are incorporated in the system that it takes a fairly big effort to familiarize. As this is a HR centered software with access to each member, we find difficulties in getting the full potential due to cultural diversities by way of language barriers (non-English speakers).
Sarah
Financial Services, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2019
End user - Used for Time-sheets, Payslips, && Time off requests
This application has so much potential. The opening page of it is so user friendly. After that though everything gets so confusing. There are so many different windows that open and the site is really difficult to navigate. Half the time I want to find information, I get lost trying to find it and completely forget what I was looking for in the first place. Hopefully as time progresses they will find ways to integrate more user-friendly methods to use the information.
PROS- Pretty UI - Convenient that all these things (Time-sheets, payslips, && Time off) are in the same place - Has tremendous potential
CONS- Haven't found a way to contact the company to suggest improvements - After you submit a time-off request, no easy way to undo it. - After you have removed a time-off request, looking at PTO requests you see ALL of the actions you took (request time, remove time off request) && it isn't just for one day EX) A normal workday is split into two sections (before && after lunch). So 4 in total if you took a day then cancelled it. - After you fill out your time-sheet && save it. You have to go to a separate tab to submit it. (You need to know to do that, there is not a link to it after you save the time-sheet.) This should be on the same page for a clearer flow. - The entries for the actual time-sheet are huge. There should be a smaller plain view that is easier to fill out. - If you click fill from scheduled time it does not automatically un-check your Requested PTO days so you might accidentally charge x2 time for that day. (Regular && PTO) - Paid Time Off is not intuitive. It asks you what date you want to know the pro-rated Accrued Time Off is. If you could just have a simple information sheet that says Total for 2019 (or whatever year), Accrued so far, used time off, planned time off, left over. - Pay Slips are not intuitive: To see your pay slip you have to click "Print", then it says it will notify you when it is ready. Then you have to open the PDF of it. It should just display beside the dates, forward && back buttons would be a plus.
Vatan
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Workday Lifts your HR process
It has been great
PROSAlmost everything. time tracking, recruitment, employee onboarding, alerts, approvals, etc
CONSCan customise and improve the Q&A forms. Provide more flexibility
Reason for choosing Workday HCM
Features offered were very good
Reasons for switching to Workday HCM
Workday and its vast range of features
Shannel
Verified reviewer
Think Tanks, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Workday HCM, a victory in managing workforce.
Generally the experience with Workday HCM has been so beneficial to the entire organization both the employees and to the performance of our organization. It allows us to have well managed and orchestrated workforce which leads to us getting optimum results from all our work especially matters community awareness and development.
PROSA valuable aspect about Workday HCM that we have really benefited from is how flexible it is as this allowed us to set it up in way that it perfectly matched with our nature of work. It allows us to get more productive results from individuals by aligning someones capabilities with the right kind of work roles. It has very reliable insights about workers which makes it easy to offer excellent work conditions which benefits both the company and the employee.
CONSDespite Workday HCM being such an important product for managing workforce, all this comes at a cost. Also the user interface could be improved to get more intuitive.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
FUNCTIONALITY
2
Reviewed August 2018
Powerful, but cumbersome
Powerful tool, but there is a huge middle ground between basic and pro users that need to understand how the platform works that have no access to training materials and little support from Workday itself. Has a lot of potential, but marred by clunky and antediluvian UX
PROSReporting - almost limitless functionality in terms of getting reports on salient information. Can pull just about anything, and as long as the data is clean at point of entry, it will come out in an Excel file very readable and easy to read Linear Process Maps - particular processes are very well laid out and structured if done right the first time around Employee landing page - bright, vibrant, presentable
CONSCumbersome - quite slow. Redundant graphics slow down page transitions, reports take a long time to pull if you are looking for a fairly normal size file, some processes can turn into roundabouts Navigation - back buttons for some, but not all pages, which doesn't make sense (have to go back to home page if you click through to the wrong area). No real logic to how hyperlinks work in platform, leading to rabbit holes while trying to follow a papertrail to its conclusion
Jonny
Verified reviewer
Financial Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
FUNCTIONALITY
3
Reviewed March 2019
Clunky staff software that makes work a chore
Whilst I haven't experienced much software of this type, I can't help but feel there must be far better options than this out there. The clunky design, awful interface, frustrating processes and overall lack of thought into user experience makes WorkDay an unfortunately poor solution for workplace administration.
PROSThere are a lot of features in Workday, if you can find them, and the detail that can be stored and accessed across multiple users is good for things like procurement and staff administration. Being browser based as well means that there is no need to install anything on individual user devices.
CONSThere is next to no user experience. The journeys to do simple tasks are confusing and there are often seemingly multiple paths to do any task but only one that actually works. Error messages for not filling something in perfectly will often take you back to the start of the process. If you are using the procurement features, the notifications are sporadic and you will often be left to chase people in your company manually to find out what is going on. The design and interface is straight out of a warehouse inventory screen, like you'd see on an old beat up computer in the back of a massive warehouse of boxes. Not good and really uninviting to use. Having to do anything with this software feels like a huge chore.
Ryan
Verified reviewer
Computer Software, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2019
Great for managing Comp workflows, but not for analytics/reporting
1) Ability to audit change logs: who made what change when, who was it approved by, was it later edited or rescinded, etc. 2) The ability to mass rescind changes is a lifesaver; you can filter by data input date range, specific input files, individuals / business units, etc. 3) Quick learning curve to get familiar with the interface, new comp team members can get ramped up in no time.
CONS1) While reporting within the tool does exist, I always found it lackluster compared to what we could build on top of it with Tableau or custom dashboard tools. 2) Doesn't do a great job of interacting with equity data, particularly vesting data. We always created custom tables in SQL and fed them into Workday for reporting purposes, didn't trust using it as the system of record for equity. 3) Difficult to make corrections to a comp change record without manually rescinding and updating subsequent comp changes (which can be VERY tedious).
Michael
Health, Wellness and Fitness, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed July 2021
Workday is the best HRIS
It's been an incredibly positive experience. It's intuitive, efficient, and gets the job done quicker and more accurately.
PROSI was in HR for a long time and have a lot of experience with HRIS systems. Workday is far ahead of the rest and it's so simple, intuitive, and organized to help me complete tasks faster. In a previous role, I used ADP and the system is incredibly archaic. It would take me 10 minutes to find an employee's compensation, you weren't able to change an employee's manager without submitting a form to the HR Support team, etc. Workday is a gem in the HRIS world. I also love that it's an all-in-one tool that enables me to focus on the full lifecycle of the employee - from the job application through termination of employment. Leaders are also more self-sufficient due to the ease of use, which saves a tremendous amount of time.
CONSThe only issue I have is being able to update goals throughout the year to keep track. When I do that, it goes back to my manager for approval and I'd love to avoid that.
John
Defense & Space, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed May 2019
Workday Recruiting will slow down your recruiting and confuse you. Not Intuitive
I've been a recruiter for 14 years and this is the second company that I have worked for that has WD Recruiting. I thought I could give it another chance, you know, maybe it would be better than a couple of years ago. Unfortunately, it is worse!
PROSNone that I can speak of. I guess it integrates with back office systems, but don't they all. Reporting function is useless.
CONSWorkday is over-engineered, Not intuitive, obviously designed by people who have not recruited! It is confusing for applicants. Simple things like finding an applicants email address require vast navigation. I'm not sure who the people are who rated this product in this article, maybe an outsourced WD office overseas? But, this product will slow down your recruiting team with screen after screen of clicking and unnecessary work-flow. It has it's own Mailbox and notification box that will confuse you and your team even more. Training for the fortune 500 company I work for was a 200 slide deck presentation. After the training we were all just as confused. Stick with Taleo or any other system. Don't listen to people/experts who are not recruiters who think this is a good tool. Take the advice of someone who actually recruits, has used other systems and avoid this piece of crap.