All Onsite HQ Reviews
1-18 of 18 Reviews
Sort by
Austin
Verified reviewer
Human Resources, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
A Clever and Innovative Product!
I really enjoyed how the product came with an "offline mode." It also has an autosave feature. My team and I could access and retain information at any time and anywhere. Customer support is also very responsive and helpful!
CONSI love everything about it so there aren't any negative things.
Vendor Response
Thanks for the review Austin!
Replied October 2021
Fito
Commercial Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Building Operations
As a result of the use of this software I have been able to easily collect data required to submit for applications to awards for the building. Most importantly, I am now able to easily recognize changes in parameters that may lead to future issues and schedule fixes of a preventative nature to keep my systems optimized to the maximum. I can't say enough about how this software has improved my day to day operations.
PROSThis software allows me to keep records of every piece of equipment in my building, which is a valuable asset to the operations team. It is easy to use and it is 100% customizable for my use. Changes required are done quickly and I have come to depend on it.
CONSThere is nothing I find unappealing about this software.
Vendor Response
Hey Fito, we are pleased to hear that you find the software easy to use. Our initial goal was to provide a facility management inspection software that was user friendly and tackled many operational needs. We look forward to continually working with you.
Replied June 2021
Ethan
Apparel & Fashion, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2021
Inventory Made Easy
Onsite HQ lets myself and the rest of the sales associates consolidate tasks we need to complete before the end of our shift, and the fact that it's so streamlined means everyone has a clear idea of what's been completed, what we need to prioritize, and what we might potentially have to leave for a worker coming in at a different time.
CONSI understand the functionality that location access provides for facilitating productivity, but off of work hours, I find myself disabling location permissions which is tedious after every day. I would like to see a feature implemented where location tracking is automatically disabled outside of work hours.
Vendor Response
Hey Ethan, Thank you for your review ! The application only takes a GPS location upon submitting a checklist to verify you are submitting at the location specified by the manager, we will never track you while using the application. Hope that helps, feel free to contact me if you need anymore information or clarification
Replied June 2021
Jeff
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Money Save
We couldn't be happier [SENSITIVE CONTENT] and his team have been super helpful with the onboarding and we look forward to working with Onsite HQ for years to come.
PROSOur team loves that fact that all our paper checklist are obsolete. out with the old, in with the new. With all the new protocols put into place due to Covid, we wanted to eliminate all paper tails and store them on one cloud so we can refer to them when we need to. who wants boxes of files sitting in an office for 7 years? not us, that's why we reach out to [SENSITIVE CONTENT] and his team for a demo. We started a proof of concept in our Calgary location and now will be rolling it out Onsite HQ across Canada.
CONSTrying to implement new tech in the construction industry has been challenging, especially for the baby boomers during a pandemic. but with some TLC, we have started to get great feed back.
Vendor Response
Hey Jeff, we really appreciate you taking the time to write this review. We are blessed that we can have a positive impact in the construction industry especially during these tough times.
Replied June 2021
Cody
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Moduloc Fence Rentals Review
Very professional. [SENSITIVE CONTENT] was really easy to work with, and took care of everything that we reviewed for our current check lists and look forward to hopefully implement more with our company.
PROSVery user friendly, simple to go through and instruct how my employees need to use it. Easy to update/change anything if needed.
CONSNothing, so far everything is working excellent.
Vendor Response
Hey Cody, we appreciate all the support you and your team at Modu-loc have been showing us. We will continue to listen to feedback and provide the best user experience possible.
Replied June 2021
Matthew
Management Consulting, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Time saving, user friendly tool!
As a manager I oversee maintenance of multiple buildings. Previously I would need to follow up daily to ensure rounds were being done and go from site to site to collect round sheets. Now I am notified on a single platform in real time as rounds are done!
PROSVery easy to use, can back up files in PDF form, massive time saving for user and administrator and very easy to customize and update on the fly.
CONSI have not noticed any cons so far. Not applicable.
Vendor Response
Thank you for the review, Matt! We are glad you found our software intuitive to use.
Replied October 2021
Courtney
Higher Education, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Digital Checklist - great support for stepwise process
The product was very easy to use and as a result, created efficiencies in my research protocol. As the administrator, I could easily send it out to other users. The team at Onsite HQ was very responsive and easy to work with.
CONSNo concerns - the team and the app are great!
Reason for choosing Onsite HQ
I found their sales team very understanding and encouraging to do my own research with regards to a product that would meet my needs. I did not find them pushy like other technology vendors I've consulted with which was very appealing. Their product speaks for itself!
Reasons for switching to Onsite HQ
Its much easier to track completed items vs pending items and helps me stay organized.
Vendor Response
Glad you're enjoying the app Courtney. It's great working with you and the team!
Replied August 2021
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Grocery Store Inspections
Overall Onsite HQ was a breeze to use. Never had a issue completing a walkthrough. It really helped me through training as well as training others. It made it easy for me to preform and complete my tasks
PROSVery easy to use, allowed us to easily fill out and complete our daily tasks
CONSNone, neither of my co-workers or management had any concerns as far a I know
Keith
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
User Friendly
Ease of Use. Easily add pictures and notes.
CONSThere's no custom user options for changing the background colors.
Vendor Response
Thanks for the review Keith, we'll keep your input in mind.
Replied August 2021
Alexander
Photography, 1 employee
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Onsite HQ review
The software is easy to access with the instant chat support as well as its decrease in time consumption.
CONSWith this software I didn't feel any difficulty with accessibility however its status tracking information could be improved.
Vendor Response
Thank you for your response Alex, we appreciate your quality feedback. Your review is truly sick, and we will seek to improve the status tracking information to be more precise.
Replied June 2021
Samantha
Human Resources, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
A Great Innovative Product
I love how convenient, easy to use and efficient Onsite HQ is. We use Onsite as a way to generate covid-19 forms. Through their QR code we have been able to generate covid forms for our employees to ensure safety for all in the workplace. It has made our processes very effective and efficient.
CONSNothing! The software is great, easy to use and if we ever have any questions, their customer support is responsive and answers any questions right away.
Vendor Response
Thank you for your response Samantha. We are pleased to hear that you and everyone at VITAY enjoys our software. We are constantly seeking to improve our software and we are glad to have you along during this journey.
Replied June 2021
Igor
Real Estate, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Review
Great experience using Onsite HQ. We keep all our records and data in organized manner.
PROSEase of use in a structured way. Adding photos and notes for better understanding of the issue.
CONSSections could be separated by departments.
Vendor Response
Hey Igor, thank you for taking the time to write a review for our software. We are pleased to hear that you are satisfied with the organizational aspect of the software.
Replied June 2021
Brendan
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
COVID checklist
We used Onsite HQ for COVID self assessment forms. Theses were activated by scanning a QR code, where further prompts were used to assess the worker
PROSPositives: the checklists were set up for us so everything was really easy to use.
CONSNegative: nothing at this time the software was really easy to use.
Vendor Response
Thanks for the review Brendan, happy that you find our software easy to use.
Replied August 2021
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2021
Review For Onsite HQ Software
One of the things I liked most about the Onsite HQ software was offline & autosave functionality, in addition to the fact that it operated on my Android device. I was able to keep information offline, and then easily upload it without much trouble once I had connection. All my checklists were also on-boarded quickly, which was nice.
CONSI had some issues initially with mobile; the first few times I tried to open the app, it kept crashing. However, I contacted customer support, and they were able to walk me through the process to fix the error.
Vendor Response
Thank you for your response photography guru! We will continue to improve the app but we are glad that you enjoy the app thoroughly.
Replied June 2021
Aimee
Real Estate, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great, Easy to Use Product!
Overall the experience has been great. The customer service has been really helpful with molding the app to fit what we need.
PROSEasy to use. It has made move in/out inspections faster and more convenient. We love that we can attach pictures right in the app and send everything to the tenant via email (including the photos).
CONSThe only con is that we can not schedule inspections within the app. This must be done on desktop which can be inconvenient if you're on the road and have a last minute inspection.
Reasons for switching to Onsite HQ
Less paperwork.
Vendor Response
Thank you for the review Aimee! We will be implementing inspections from the mobile app later this year.
Replied September 2021
Cheryl
Real Estate, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Very good application
This app is easy to use. Navigation is simple. Picture and notes are great. Once you get use to the app, it is very convenient, I highly recommend.
CONSThe only thing I do not like is that you can not pre-fill on your computer all the information about the tenancy. I have mentioned this to OnSite and they are working on it.
Vendor Response
Hey Cheryl, thank you for taking the time to write a review. We are pleased to hear that you are happy with our software
Replied October 2021
Anonymous
11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2021
A useful and well-designed app
I really like the convenience of Onsite HQ. Uploading and using the checklists is easy and takes no effort to learn how to use. The reminders sent by the app ensures that nothing important is neglected.
CONSThere are no obvious cons with the software.
Vendor Response
Thank you for your review. We strive to create a software that is easy to use and can help you stay on top of your responsibilities.
Replied June 2021
Andrew
Investment Management, 201-500 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Onsite Review Status
Overall I have had a great experience with the system and the support
PROSIntergrating the system with our current day to day operations worked well and the transition was easy.
CONSThere are still some minor situations with the system when it comes to managing maintenance but minor enough to not hinder processes.
Reason for choosing Onsite HQ
The selection process was handled by management team.
Vendor Response
Thanks for the review, Andrew.
Replied October 2021