Billy vs Vertafore Agency Platform

RATING:

4.7

(31)

Billy has 31 reviews and a rating of 4.74 / 5 stars vs Vertafore Agency Platform which has 16 reviews and a rating of 3.44 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (31)
3.4 (16)
Ease-of-Use
4.5 / 5
3 / 5
Value for Money
4.5 / 5
3 / 5
Customer Support
5 / 5
3 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
December 5, 2023
March 1, 2024
Pros/Cons
  • Pros

  • What I like about Billy the most is that it gives me a place where I can store vendors paperwork. The software is easy to navigate and helps promote organization in my office.
  • Their customer service is outstanding and very responsive. They develop features very quickly and they solve real problems that save us lots of headaches, time and make us that much more efficient.
  • Cons

  • I don't there is anything I actually dislike about Billy.
  • I don't like that the % complete does not remove any items that you have paused so the total complete figure is lower than the actual figure.
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  • Pros

  • I like that it keeps all of my due dates in order and is very user friendly. It helps keep me on track to make sure our agents are compliant.
  • As a busy agent, this software saves me time when quoting. I can put all the customer's information into the system and can get the best quote within seconds.
  • Cons

  • Meaning they are swindling you by charging for 4-6 weeks without you being able to use the system. The support staff is not cross trained to help you with QQ and Agency Zoom.
  • I hate how I had to have the software downloaded on the computer and if i had issues during weekend I was screwed.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos