All BombBomb Reviews
1-25 of 128 Reviews
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Haley
Real Estate, 11 - 50 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed February 2022
BombBomb for personalized prospecting emails
Ryan R
Verified reviewer
Financial Services
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
I have had nothing but business growth, creativity and an increase in leads with BB
all the benefits ! ;)
PROSI love that it allows me to shine and show my marketplace who I am and increase our connection. It has allowed me to show my professionalism as a modern salesperson and put the me back in my sales process.
CONSThere are not many cons, But I would like some more features on my IOS BB app, I can let you know what those suggestions are if you want to know...
Arielle
Verified reviewer
Real Estate, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
BombBomb Mass Emails...fantastic!
Excellent! BombBomb has a simple design which allows for easy navigation through the program.
PROSI love that in BombBomb, you can set up tons of separate groups of contacts. This gives us the ability to send mass emails to certain types of groups (i.e. clients, coworkers, in-house). BombBomb is able to track these mass emails to the user, and see if they have opened, clicked on any links in the email, who received it, ect., which allows us the opportunity to adjust contacts in order to find the people most interested. It also has Social Media automation which is a fantastic tool for people like me who always forget to post on social website to increase traffic.
CONSThe customization of emails can be tricky and not as easy as the program makes it seem. It can only be customized to a certain extent of the options they give you (i.e. adding side bars, adding certain media icons, video sizes ect.) However, it is still a fantastic program
Leigh Ann
Consumer Goods, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2022
Served its purpose back in the day. Currently out of date. Better options out there.
It was ok, but not great. There are just way better options out there for the same price.
PROSI liked having all of my email marketing and contacts in one place. I also liked being able to have email and landing pages.
CONSIt's not user friendly, and building a template is very difficult to do. There aren't a lot of font options, and it's just easier to insert pictures and backgrounds in other services. Bomb Bomb isn't worth the headache.
Reason for choosing BombBomb
I didn't know much about email marketing. I suffered with Bomb Bomb for years until I found another platform. Once I found my new platform I realized just how awful Bomb Bomb is and I am sorry that I dind't switch sooner.
JIMMY HAYS
Verified reviewer
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Bomb Bomb is a game changer!
Response rate from my prospects and customers is much higher using Bomb Bomb
PROSI love that I can make personalized thumbnails so my new customers and prospects know that this is a personal message I took the time to make them - not some spammed video I send to everyone! I also love the fact that inside of gmail I can see who has opened the email and if they watched the video.
CONSThere isn't anything I don't like about the software. I think it is tremendously valuable and very affordable!
Matthew
Verified reviewer
Marketing and Advertising, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed December 2018
Tantalizing emails; GIF option pops out to video
BombBomb itself, as a company, supports a lot of non-profit effort. Our group was the recipient of that support so we operated on a free subscription. That said, their software didn't blend well with our audience, but occasionally, it really helped our sales team be aware of big accounts reading their emails - which always prompted a call - and discover what kind of communication our constituency preferred. BombBomb is very up front that if you don't use their tools the right way, they won't work for you and they make every effort to help users utilize their tools as best as possible. Follow their system and this will very likely be a great product for you.
PROSClearly the main feature - "video email" via a GIF preview of the video. Allows for casual "face to face" communication. Quick, easy reporting on who opens the email, how many times. LOVE the plugin option to get alters when someone opens your emails in real time. LOVE IT!
CONSNot the best fit for every industry or demographic. GIF pops out to an HTML page, not technically video in email - they're as close as possible, though.
Steve Hougard
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
BombBomb is an important and great communication channel I use to build deeper connections
The benefits I receive from using Bombbomb is creating meaningful connections virtually.
PROSSuper user friendly and the app makes it really easy to find specific video I had sent if i need to resend.
CONSA feature that would be really helpful is to text bb messages but also be able to blind copy everyone.
Marcos
Verified reviewer
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Excellent tool to create and send video messages
As a video creating company, we started sending video to our customers with video messages, tutorials, interesting facts, etc.. And wanted to find a software that could help us send and distribute video emails easily... Thats when we heard of Bombomb... Its actually cool how you can create a video in just a few clicks, saying whatever you need to communicate, and then send it to a group of contacts, all in about 5 minutes or less! They've got mobile extentions so that you might even record from your phone. Even though we didn't use it, Bombbomb has a tracking and analytics to let you know if your video is causing the impact you where hoping.
CONSTheres not to much to dislike... At the end we didn't go for the paid plan because the tool was much more than we needed. From what we interacted with it, it could have a bit more email templates for you to choose from.
Mike
Verified reviewer
Real Estate, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
BombBomb takes emailing to the next level.
The real estate business is all about client relationships, and BomBomb makes emails more personal and helps me relay messages quicker and with more clarity, like speaking directly with my clients and prospects.
PROSThe ease of use is wonderful. I can access it from my CRM, Gmail, or on my iPhone with ease.
CONSI really cannot think of a negative. the program is robust and works when needed, except in poor cell reception areas.
Chris
Verified reviewer
Entertainment, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed December 2022
Break Through The Noise
I LOVE BombBomb and find it a really unique part of my customer engagement process. I think it makes me stand out from the crowd in a personable way that is unique to me.
PROSI work in an industry where there are lots of comparative shoppers. They go out to a bunch of people to get a quote and then decide on the best. I find that BombBomb helps me cut through the noise of my competitors easily and allows me to make an important human connection early in the sales process y introducing the hello GIF.
CONSThe Gmail plugin is brilliant but built on older architecture, so it can sometimes act slightly unpredictably and doesn't always pick up the webcams available. Also, if working with 'Full-Screen Apps' it sometimes opens in another full screen, and the interface is a lot of wasted space as opposed to if it was a pop-up as intended.
Billy
Verified reviewer
Insurance, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2021
Great concept, but felt limited.
If you know what you’re doing, then it’s a great product. There are plenty of products in this space, so you may want to check out all the other options to find one that works. If you don’t need to edit your videos, and are great at recording on the fly, then this is a great option. It’s quick, and easy on that sense.
PROSI like that they have a great self help guide in learning the do’s and dont’s with video emails. It’s pretty simple to be able to create a video on the fly from a computer and also mobile. The analytics also help a ton to know who has seen your video, and also how many times they have seen it.
CONSThe editing features are limited and some of the video guides are old so some things aren’t the same when viewing the current version. There’s no phone number to get live help, and everything seems to revolve around support tickets that don’t get answered right away.
Michael
Financial Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2022
Easy to Use!
I use it regularly and have had great luck using it and great response from clients
PROSSuper simple to use to record and share videos, including screen shares and via text or email.
CONSCalls to action could use some work. They exist, but I don't find them intuitive
Reason for choosing BombBomb
Easy of use
Reasons for switching to BombBomb
Easy of use, customization
Cliff
Marketing and Advertising, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
outstanding results from our new business development efforts !
our sales teams have benefited from a streamlined delivery for our new business development process, it compliments our outbound prospecting efforts & efficiently plugs into our salesforce platform and our email distribution efforts - thanks bombbomb !
PROSthe impact the process has on our sales development team to personalize our communications and allowing us to interact with our potential customers in a direct unique authentic fashion is producing measurably higher conversion rates than ever before !
CONSthe process to get our team members to "feel" comfortable using it... our super users of the software are true believers and the results speak for themselves as we get more and more usage.
Gabriela
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
BombBomb is the Bomb
We have had overwhelming success using this product on a marketing level and also on building relationships with long distance customers that we never meet in person.
PROSWe have integrated BombBomb with our Follow Up Boss CRM and we have implemented videos into all of our campaigns which make them very successful.
CONSNot sure at this time what they could improve
Heidi
Construction, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
BombBomb is changing the way we build relationships with our customers!
The ability to make personalized contact with customers and add a warm touch to my communications with customers.
PROSBombBomb is super easy to use with a very simple app and plugins for Chrome and Outlook. I LOVE that I am able to make personalized contact with customers, introduce myself, and help make a real connection with customers I never meet in person! I also like that tracking capability -- I get an immediate notice when a customer opens my email, watches my video, or forwards my video to a friend.
CONSAt this point, I don't see any cons -- BombBomb has been consistently improving since I started using the program 3 years ago.
Juan Ramon
Real Estate, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Juan's The BombBomb
Overall, very smooth experience.
PROSThis product is very easy to use; I use it nearly everyday to send out prospecting videos and also to submit offers to other agents.
CONSFor a while I was stuck trying to figure out how to access all the videos I have recorded. But after some back & forth communication with customer support, I was able to log in and can now manage my recorded videos.
Reason for choosing BombBomb
This is the software available through kvCore, and it has been great.
Jawad
Internet, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2022
BombBomb software review
BombBomb is a good tool for creating marketing videos
PROSBombBomb is ideal for e-merchants who send marketing emails. Personally, this software helps me a lot in the creation of my marketing videos. It's very easy to use
CONSEverything goes well, software works very well
Matthew
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed September 2018
Good way to send bulk video email. Not easy to use the anyway but defaults.
We're sending out email to small (70-200) groups of subscribers. It works but its a PITA to get right and seems to be impossible to set the defaults you want.
PROSMakes sending bulk email possible. Lets you add images, if you can figure out how to bypass the defaults.
CONSInterface is difficult unless you use it the way BombBomb thinks you should. Use an image instead of a video? Have fun! Don't want video replies or social media? Better learn to track down the boxes to uncheck. Want to set a title? Learn to paste because you'll have to put it in three of four different places. Want to send a corrected email? Better do it business hours weekdays so you can contact support when they "hold it for review." (Oh, and don't count on the correction getting out anytime soon.
Lisa
Real Estate, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
Used to sent potential renters virtual tours.
Great to link and send a video
PROSWe used this software to send potential renters a virtual tour of our apartments. The video links were simple and easy to send and for the user to click on and view.
CONSIt was difficult to upload a video to the site because it had to be a specific size. It also had a monthly charge that other sites don't use.
Bas
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
We LOVE BombBomb!
Happy clients and a quicker way to reply to e-mail!
PROSIt's so quick and easy to send videos to our clients from the GMail application and it's much appreciated by our clients.
CONSNothing major... sometimes the uploading of the video can be a bit slow, but that can be due to the network connection too.
MacKenzie
Cosmetics, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2020
BombBomb Review
Overall, my experience was good with BombBomb, I just didn’t feel it was as easy to use now that I have switched to VipeCloud. I feel more comfortable suggesting vipecloud to my new consultants.
PROSI liked the video aspect on this service and being able to send live videos so my consultants could see me live.
CONSI didn’t think BombBomb was easy to use. When I would have new consultants come in to my company and want to sign up for this service I felt it was hard to explain to them how to use it.
Sharla
Real Estate, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2021
Easy Communication
Easier to communicate complex ideas through video messaging instead of written email.
PROSSeamlessly integrates with phone and email for use in multiple applications.
CONSSometimes glitches out when in poor cellular reception areas.
Renee
Real Estate, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2019
Great for Real Estate
This has been a great program to send short videos to Clients all throughout the home buying and selling process; we use it for an introduction, to explain what happens next, to explain inspections and appraisals, and to congratulate Clients on their closing.
PROSBombBomb makes it easy to keep your face in front of your Clients during the entire home buying and selling process. This is great in a world where a lot of business communication is by email or via text message.
CONSThe drawback to BombBomb is that it's video, and people worry about what they look like on camera. It takes awhile to be comfortable on camera and to realize it's okay to be human.
Reason for choosing BombBomb
BombBomb integrates with gmail and we can see who has received and opened the messages.
John
Real Estate, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Really good. Does what it sayd
Very satisfied. Solid product.
PROSLeader in this space and always have great features
CONSCompetition is at a more friendly price point
Juli
Verified reviewer
Events Services, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
BombBomb rocks!
Great way to create super easy videos for marketing, etc. Even has an app you can use on your phone.
CONSTakes time to set up your templates but worth the time.