All BombBomb Reviews

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Haley

Real Estate, 11 - 50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2022

BombBomb for personalized prospecting emails

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Ryan R

Verified reviewer

Financial Services

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

I have had nothing but business growth, creativity and an increase in leads with BB

all the benefits ! ;)

PROS

I love that it allows me to shine and show my marketplace who I am and increase our connection. It has allowed me to show my professionalism as a modern salesperson and put the me back in my sales process.

CONS

There are not many cons, But I would like some more features on my IOS BB app, I can let you know what those suggestions are if you want to know...

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Arielle

Verified reviewer

Real Estate, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

BombBomb Mass Emails...fantastic!

Excellent! BombBomb has a simple design which allows for easy navigation through the program.

PROS

I love that in BombBomb, you can set up tons of separate groups of contacts. This gives us the ability to send mass emails to certain types of groups (i.e. clients, coworkers, in-house). BombBomb is able to track these mass emails to the user, and see if they have opened, clicked on any links in the email, who received it, ect., which allows us the opportunity to adjust contacts in order to find the people most interested. It also has Social Media automation which is a fantastic tool for people like me who always forget to post on social website to increase traffic.

CONS

The customization of emails can be tricky and not as easy as the program makes it seem. It can only be customized to a certain extent of the options they give you (i.e. adding side bars, adding certain media icons, video sizes ect.) However, it is still a fantastic program

Leigh Ann

Consumer Goods, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2022

Served its purpose back in the day. Currently out of date. Better options out there.

It was ok, but not great. There are just way better options out there for the same price.

PROS

I liked having all of my email marketing and contacts in one place. I also liked being able to have email and landing pages.

CONS

It's not user friendly, and building a template is very difficult to do. There aren't a lot of font options, and it's just easier to insert pictures and backgrounds in other services. Bomb Bomb isn't worth the headache.

Reason for choosing BombBomb

I didn't know much about email marketing. I suffered with Bomb Bomb for years until I found another platform. Once I found my new platform I realized just how awful Bomb Bomb is and I am sorry that I dind't switch sooner.

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JIMMY HAYS

Verified reviewer

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Bomb Bomb is a game changer!

Response rate from my prospects and customers is much higher using Bomb Bomb

PROS

I love that I can make personalized thumbnails so my new customers and prospects know that this is a personal message I took the time to make them - not some spammed video I send to everyone! I also love the fact that inside of gmail I can see who has opened the email and if they watched the video.

CONS

There isn't anything I don't like about the software. I think it is tremendously valuable and very affordable!

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Matthew

Verified reviewer

Marketing and Advertising, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed December 2018

Tantalizing emails; GIF option pops out to video

BombBomb itself, as a company, supports a lot of non-profit effort. Our group was the recipient of that support so we operated on a free subscription. That said, their software didn't blend well with our audience, but occasionally, it really helped our sales team be aware of big accounts reading their emails - which always prompted a call - and discover what kind of communication our constituency preferred. BombBomb is very up front that if you don't use their tools the right way, they won't work for you and they make every effort to help users utilize their tools as best as possible. Follow their system and this will very likely be a great product for you.

PROS

Clearly the main feature - "video email" via a GIF preview of the video. Allows for casual "face to face" communication. Quick, easy reporting on who opens the email, how many times. LOVE the plugin option to get alters when someone opens your emails in real time. LOVE IT!

CONS

Not the best fit for every industry or demographic. GIF pops out to an HTML page, not technically video in email - they're as close as possible, though.

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Steve Hougard

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

BombBomb is an important and great communication channel I use to build deeper connections

The benefits I receive from using Bombbomb is creating meaningful connections virtually.

PROS

Super user friendly and the app makes it really easy to find specific video I had sent if i need to resend.

CONS

A feature that would be really helpful is to text bb messages but also be able to blind copy everyone.

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Marcos

Verified reviewer

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Excellent tool to create and send video messages

PROS

As a video creating company, we started sending video to our customers with video messages, tutorials, interesting facts, etc.. And wanted to find a software that could help us send and distribute video emails easily... Thats when we heard of Bombomb... Its actually cool how you can create a video in just a few clicks, saying whatever you need to communicate, and then send it to a group of contacts, all in about 5 minutes or less! They've got mobile extentions so that you might even record from your phone. Even though we didn't use it, Bombbomb has a tracking and analytics to let you know if your video is causing the impact you where hoping.

CONS

Theres not to much to dislike... At the end we didn't go for the paid plan because the tool was much more than we needed. From what we interacted with it, it could have a bit more email templates for you to choose from.

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Mike

Verified reviewer

Real Estate, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

BombBomb takes emailing to the next level.

The real estate business is all about client relationships, and BomBomb makes emails more personal and helps me relay messages quicker and with more clarity, like speaking directly with my clients and prospects.

PROS

The ease of use is wonderful. I can access it from my CRM, Gmail, or on my iPhone with ease.

CONS

I really cannot think of a negative. the program is robust and works when needed, except in poor cell reception areas.

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Chris

Verified reviewer

Entertainment, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed December 2022

Break Through The Noise

I LOVE BombBomb and find it a really unique part of my customer engagement process. I think it makes me stand out from the crowd in a personable way that is unique to me.

PROS

I work in an industry where there are lots of comparative shoppers. They go out to a bunch of people to get a quote and then decide on the best. I find that BombBomb helps me cut through the noise of my competitors easily and allows me to make an important human connection early in the sales process y introducing the hello GIF.

CONS

The Gmail plugin is brilliant but built on older architecture, so it can sometimes act slightly unpredictably and doesn't always pick up the webcams available. Also, if working with 'Full-Screen Apps' it sometimes opens in another full screen, and the interface is a lot of wasted space as opposed to if it was a pop-up as intended.

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Billy

Verified reviewer

Insurance, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2021

Great concept, but felt limited.

If you know what you’re doing, then it’s a great product. There are plenty of products in this space, so you may want to check out all the other options to find one that works. If you don’t need to edit your videos, and are great at recording on the fly, then this is a great option. It’s quick, and easy on that sense.

PROS

I like that they have a great self help guide in learning the do’s and dont’s with video emails. It’s pretty simple to be able to create a video on the fly from a computer and also mobile. The analytics also help a ton to know who has seen your video, and also how many times they have seen it.

CONS

The editing features are limited and some of the video guides are old so some things aren’t the same when viewing the current version. There’s no phone number to get live help, and everything seems to revolve around support tickets that don’t get answered right away.

Michael

Financial Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2022

Easy to Use!

I use it regularly and have had great luck using it and great response from clients

PROS

Super simple to use to record and share videos, including screen shares and via text or email.

CONS

Calls to action could use some work. They exist, but I don't find them intuitive

Reason for choosing BombBomb

Easy of use

Reasons for switching to BombBomb

Easy of use, customization

Cliff

Marketing and Advertising, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

outstanding results from our new business development efforts !

our sales teams have benefited from a streamlined delivery for our new business development process, it compliments our outbound prospecting efforts & efficiently plugs into our salesforce platform and our email distribution efforts - thanks bombbomb !

PROS

the impact the process has on our sales development team to personalize our communications and allowing us to interact with our potential customers in a direct unique authentic fashion is producing measurably higher conversion rates than ever before !

CONS

the process to get our team members to "feel" comfortable using it... our super users of the software are true believers and the results speak for themselves as we get more and more usage.

Gabriela

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

BombBomb is the Bomb

We have had overwhelming success using this product on a marketing level and also on building relationships with long distance customers that we never meet in person.

PROS

We have integrated BombBomb with our Follow Up Boss CRM and we have implemented videos into all of our campaigns which make them very successful.

CONS

Not sure at this time what they could improve

Heidi

Construction, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

BombBomb is changing the way we build relationships with our customers!

The ability to make personalized contact with customers and add a warm touch to my communications with customers.

PROS

BombBomb is super easy to use with a very simple app and plugins for Chrome and Outlook. I LOVE that I am able to make personalized contact with customers, introduce myself, and help make a real connection with customers I never meet in person! I also like that tracking capability -- I get an immediate notice when a customer opens my email, watches my video, or forwards my video to a friend.

CONS

At this point, I don't see any cons -- BombBomb has been consistently improving since I started using the program 3 years ago.

Juan Ramon

Real Estate, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Juan's The BombBomb

Overall, very smooth experience.

PROS

This product is very easy to use; I use it nearly everyday to send out prospecting videos and also to submit offers to other agents.

CONS

For a while I was stuck trying to figure out how to access all the videos I have recorded. But after some back & forth communication with customer support, I was able to log in and can now manage my recorded videos.

Reason for choosing BombBomb

This is the software available through kvCore, and it has been great.

Jawad

Internet, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2022

BombBomb software review

BombBomb is a good tool for creating marketing videos

PROS

BombBomb is ideal for e-merchants who send marketing emails. Personally, this software helps me a lot in the creation of my marketing videos. It's very easy to use

CONS

Everything goes well, software works very well

Matthew

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed September 2018

Good way to send bulk video email. Not easy to use the anyway but defaults.

We're sending out email to small (70-200) groups of subscribers. It works but its a PITA to get right and seems to be impossible to set the defaults you want.

PROS

Makes sending bulk email possible. Lets you add images, if you can figure out how to bypass the defaults.

CONS

Interface is difficult unless you use it the way BombBomb thinks you should. Use an image instead of a video? Have fun! Don't want video replies or social media? Better learn to track down the boxes to uncheck. Want to set a title? Learn to paste because you'll have to put it in three of four different places. Want to send a corrected email? Better do it business hours weekdays so you can contact support when they "hold it for review." (Oh, and don't count on the correction getting out anytime soon.

Lisa

Real Estate, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2018

Used to sent potential renters virtual tours.

Great to link and send a video

PROS

We used this software to send potential renters a virtual tour of our apartments. The video links were simple and easy to send and for the user to click on and view.

CONS

It was difficult to upload a video to the site because it had to be a specific size. It also had a monthly charge that other sites don't use.

Bas

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

We LOVE BombBomb!

Happy clients and a quicker way to reply to e-mail!

PROS

It's so quick and easy to send videos to our clients from the GMail application and it's much appreciated by our clients.

CONS

Nothing major... sometimes the uploading of the video can be a bit slow, but that can be due to the network connection too.

MacKenzie

Cosmetics, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2020

BombBomb Review

Overall, my experience was good with BombBomb, I just didn’t feel it was as easy to use now that I have switched to VipeCloud. I feel more comfortable suggesting vipecloud to my new consultants.

PROS

I liked the video aspect on this service and being able to send live videos so my consultants could see me live.

CONS

I didn’t think BombBomb was easy to use. When I would have new consultants come in to my company and want to sign up for this service I felt it was hard to explain to them how to use it.

Sharla

Real Estate, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2021

Easy Communication

Easier to communicate complex ideas through video messaging instead of written email.

PROS

Seamlessly integrates with phone and email for use in multiple applications.

CONS

Sometimes glitches out when in poor cellular reception areas.

Renee

Real Estate, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2019

Great for Real Estate

This has been a great program to send short videos to Clients all throughout the home buying and selling process; we use it for an introduction, to explain what happens next, to explain inspections and appraisals, and to congratulate Clients on their closing.

PROS

BombBomb makes it easy to keep your face in front of your Clients during the entire home buying and selling process. This is great in a world where a lot of business communication is by email or via text message.

CONS

The drawback to BombBomb is that it's video, and people worry about what they look like on camera. It takes awhile to be comfortable on camera and to realize it's okay to be human.

Reason for choosing BombBomb

BombBomb integrates with gmail and we can see who has received and opened the messages.

John

Real Estate, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Really good. Does what it sayd

Very satisfied. Solid product.

PROS

Leader in this space and always have great features

CONS

Competition is at a more friendly price point

User Profile

Juli

Verified reviewer

Events Services, 2-10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

BombBomb rocks!

PROS

Great way to create super easy videos for marketing, etc. Even has an app you can use on your phone.

CONS

Takes time to set up your templates but worth the time.

Showing 1 - 25 of 128 Reviews