This software has a  solid foundation with a lot of opportunity for a stable or mature business.

We can't wait to see what we can integrate next. Top shelf software and an awesome team over at orderbot.

We had to spend countless hours and thousands of dollars for our real accountant to fix the MESS that Orderbot made of our books.

I started looking at my options because inventory was a huge problem for us.

I love that it's a window based program. I can access it from anywhere in the world.

The system keeps card info so sales are easy for accounts and it integrates with UPS so it's easy to ship through.

The software has been great and I've really enjoyed working with their support team.

Customer service was awful. We never received the operational product that they promised, even after months of trying and thousands of dollars.

The team at Orderbot are great to deal with, support is timely even with being on the opposite side of the world.

We then pull quick account summaries to upload to our accounting software for the financial side. This system has proven to save time and help us deliver greater customer service.

I don't have to create a new file like qbooks when it hits a certain amount of gigs. Posting checks is vey simple, searching for accounts on multiple levels is great, building profiles is simple.

In orderbot you cannot,  you have to pay to get reports and they milk you for it. I was WILLING to pay for the reports, but the turn around time is WHEN THEY HAVE TIME.

It is an entirely separate system to manage that is quite difficult to manage.

This product Simplifies our order process flow , Such a great product. And it's price worth its purpose.

I think it's more that they couldn't keep up with their lies.

We have worked with Orderbot for the past 4 years and have appreciated their amazing customer service.

Overall layout made viewing things quick and easy.

They never came and I began to wonder if the company had been lied to just as all the Orderbot customers had been told stories of all the wonders that this product could do.

Overall easy to use and user friendly, help us track all orders in process and control the inventory of finished goods.

Easy to install on desktop computer and start up to use and search for various items you want or need.

The product is extremely robust and can do just about anything. I find the service to be incredibly reliable and our account manager is quick to respond.

I love the way products are set up in categories, and groups, it makes it easy to find the products clients are requesting.

Originally we used it to streamline shipping with various fedex/dhl/usps integrations. This saved a ton of time and manpower for us.

Ability to see all orders before their delivery date is a rare feature that I really enjoyed. Reporting features are robust.

We don’t really use the standard channel integrations, even though they seem to work just fine, but are ale to build our own custom dataflows exactly to our liking.

The adaptability as well as the top notch customer support.

Great experience working with the reps. Great technology that we're fully integrating as an important part of our technology stack.

In technical perspective very good and functional feed software. In our experience very flexible and innovative.

It's intuitive and robust help area is great. Also the responsiveness of Productsup support is highly valued.

It's been good, just wish I actually knew what I was doing with Feeds to better give a response.

It's straight forward and easy to use. Building new feeds has been made even easier than it was before, with the pre-set templates for different publishers like Google,Facebook,Yahoo etc.

Support is great to work with. Very responsive and clear in their solutions.

Data Ingest from Cloud is a little bit shaky from time to time. Even if things are usually quickly fixed that might lead to some stress.

It is not an intuitive interface and is difficult to use without consulting customer service.

Additionally, the support team is also helpful and willing to troubleshoot and issues.

On a personal note, it is difficult to sometimes create shortcuts when managing several different feeds and we need to repeat the same steps across a few.

Ease of use, level of expertise from support, willingness to help figure out account solutions; best overall feed product I've worked with.

The support of ProductsUp is amazing, and super friendly. They know what they're doing, and not once disappointed me when asking for help.

Productsup has a huge amount of integrated functions to automate the product data processing.

Support has always been outstanding the past years.

I'm not familiar with feed products, so it's been a difficult learning process.

It's ease of use, amazing customer support, and flexibility. The UI is pretty easy to understand and intuitive.

There isn't much about this software, in which I don't like.

Some fonctionality are difficult to use, and sometimes we don't have any document for some existing feature.

It will be better if you side can make it more steady, sometimes the system error makes our side really embarrassed.

Any specifications or customization I want to make have been possible. Their excellent customer service help me implement any ideas I have.

US Dollar

Between being in competition with innovative companies like Amazon and navigating the challenges presented by covid-19, online retailers are being forced to rapidly adapt to meet ever-rising customer demands. Customers want the right product, fast. And being able to satisfy their expectations has a profound impact on brand loyalty.  

To accomplish this, retailers need the ability to have clear visibility into the entire lifecycle of orders through multiple events & channels, catch & correct errors before they affect the customers, know exactly where their inventory is and how much is available, and last but not least, have an understanding of exactly where their process needs extra attention. 

That's where Orderbot comes in. Our cloud-native, API-based platform comes equipped with unique capabilities designed with customer experience at the forefront, and speed, ease-of-use, and adoptability a close second.  

Here’s what makes us stand out: 

FAST: Time is of the essence for retailers looking to remain competitive. Whether they want to increase sales by adding new channels, the ability to handle higher volumes, or offer same-day delivery by supporting flexible fulfillment options such as buy-online-pickup-in-store (BOPIS), ship-from-store, or ship-to-store. Or they are looking to introduce new initiatives to increase store traffic and save the sale, such as Buy Online, Return in Store (BORIS). In all instances, retailers will want to see a return on investment as soon as possible so a quick turnaround time is imperative. With Orderbot's flexibility, customers can get a new Shopify store up and running in less than 4 hours or connect to a 3PL or WMS in 2 weeks or less. Projects that would normally take legacy systems at least a year, take Orderbot merely weeks to complete. 

API:  Growth brings continuously evolving business requirements. And with enough time, money, and resources, legacy systems can do almost anything – but each change or addition creates a new layer of complexity, eventually leaving you with a rigid “frankensystem” that is difficult to scale in a modern way. Our clients can say goodbye to traditional expensive, time-consuming and risky customizations as they are able to easily build anything they want using our Open API. Create custom dashboards and features that are super-specific to your needs, build vendor or customer self-serve portals, run headless applications, and automate all types of workflows. The opportunities are endless.  

Real-time inventory: Legacy inventory management systems are falling short in their ability to communicate inventory between complex networks of order sources, warehouses, stores, and platforms. Coupled with delays in updating the front-end on stock availability, this is causing a lack of visibility, which is a major problem for high-volume retailers who could have numerous customers placing an order for the same item at any given time. The resulting errors, delays, and order cancellations affect the customer experience, leading to lost sales and increased customer service costs. By providing a single view of all inventory, and communicating it to the front-end as frequently as every minute, Orderbot ensures our clients have a full understanding of what’s ‘available’ vs ‘on hand’ and that our order-routing logic chooses a fulfillment location that can successfully complete the order. Clients can set safety stock levels to preserve the experience for in-store shoppers or account for unavoidable discrepancies such as when an item is picked by an in-store shopper but not yet purchased. They may also either display stockouts to avoid cancellations or accept the orders and send automated communications to inform customers about delays. Whatever their business process is, we can accommodate them.


LongDescription

Cataloging/Categorization

Product Identification

Receiving/Putaway Management

Forecasting

Special Order Management

Purchase Order Management

Barcoding/RFID

Multi-Channel Management

Order Entry

Backorder Management

Retail Inventory Management

Order Management

Invoice Management

Real Time Synchronization

Customer Database

Order Fulfillment

Reorder Management

eCommerce Management

Barcode Recognition

Shipping Management

Warehouse Management

Inventory Optimization

Multi-Location

Mobile Access

Cost Tracking

List Management

Recurring Orders

Sales Tax Management

3PL Management

Alerts/Notifications

Contract Pricing

Returns Management

Remote Order Entry

Inventory Control

Reporting/Analytics

Real Time Order Entry

Supplier Management

Order Tracking

Order Processing

Purchasing & Receiving

Kitting

Inventory Management

Search/Filter

Real Time Analytics

Status Tracking

Product Catalog

Data Synchronization

Sales Orders

Data Import/Export

Multi-Currency

Real-Time Data

Shipping Labels

Workflow Management

Real-Time Updates

Reporting & Statistics

Invoice Creation

Billing & Invoicing

Accounting Integration

Discount Management

Real-Time Reporting

Stock Management

Quotes/Estimates

Customer History

Third-Party Integrations

Activity Dashboard

Mac OS

Web browser (OS agnostic)

Windows 8

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Orderbot

Live Online

Documentation

Productsup is the world’s first product-to-consumer (P2C) platform freeing brands, retailers, and service providers from commerce anarchy, empowering them to take control of their own destinies. 

Key solutions of the Productsup P2C platform include feed management, marketplace experience and social commerce, product content syndication, and seller and vendor onboarding. Productsup processes over two trillion products a month for over 900 global brands, such as IKEA, Sephora, and ALDI, handling more monthly data requests than Google’s consumer search service.

Main capabilities of the P2C platform include:

Feed aggregation, complex data mapping, big data manipulation, visual data flow, live previews, scheduling, audits, notifications, monitoring, tracking and analytics and many more. Additionally, the platform enables marketers to analyze, customize, resize images and manage videos in product feeds across channels.

Productsup powers long-term business success as the only global, strategic, 
scalable platform able to master all product-to-consumer information value chains 
across any platform, any channel, any technology.

Your benefits:

- Import data with ease
From shop systems to spreadsheets and PIMs, seamlessly connect to all your sources and integrate data regardless of format or size.

- Let channels, regions, and feeds manage themselves
Allow machine learning to do the heavy lifting, systematically connecting raw product information to relevant, channel-specific attributes.

- Transform entire catalogs
Quickly cleanse and tailor your product catalog with 250+ drag-and-drop editing options. Cleaning up HTML, enriching titles, and calculating and adding VAT is just the start.

- Ensure channel readiness
Receive immediate feedback on channel readiness, including existing errors and optimization potential, alongside one-click implementation options.

- Unlimited export channels
Leverage a portfolio of 2500+ pre-configured export templates to appear on new channels fast. Need a custom export template of your own? Just let us know.

Curious to know more about our P2C platform?
We'll provide you with all the information you need, without the sales pitch. Just send us your details by filling in the form on our website and we'll be in touch.

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