# Orderbot Software Reviews, Demo & Pricing - 2026 > Review of Orderbot Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/inventory-management/orderbot-profile --- [Home](https://www.softwareadvice.com/) / [Inventory Management Software](https://www.softwareadvice.com/inventory-management/) / Orderbot Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/inventory-management/orderbot-profile/reviews/)[Alternatives](https://www.softwareadvice.com/inventory-management/orderbot-profile/alternatives/) # Orderbot 2026: Benefits, Features & Pricing Wondering if Orderbot is right for your organization? Our Inventory Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Orderbot 3.4 [(25)](https://www.softwareadvice.com/inventory-management/orderbot-profile/reviews/) Pricing Starting at $99.00 per year ### About Orderbot Between being in competition with innovative companies like Amazon and navigating the challenges presented by covid-19, online retailers are being forced to rapidly adapt to meet ever-rising customer demands. Customers want the right product, fast. And being able to satisfy their expectations has a profound impact on brand loyalty. To accomplish this, retailers need the ability to have clear visibility into the entire lifecycle of orders through multiple events & channels, catch & correct errors before they affect the customers, know exactly where their inventory is and how much is available, and last but not least, have an understanding of exactly where their process needs extra attention. That's where Orderbot comes in. Our cloud-native, API-based platform comes equipped with unique capabilities designed with customer experience at the forefront, and speed, ease-of-use, and adoptability a close second. Here’s what makes us stand out: FAST: Time is of the essence for retailers looking to remain competitive. Whether they want to increase sales by adding new channels, the ability to handle higher volumes, or offer same-day delivery by supporting flexible fulfillment option... s such as buy-online-pickup-in-store (BOPIS), ship-from-store, or ship-to-store. Or they are looking to introduce new initiatives to increase store traffic and save the sale, such as Buy Online, Return in Store (BORIS). In all instances, retailers will want to see a return on investment as soon as possible so a quick turnaround time is imperative. With Orderbot's flexibility, customers can get a new Shopify store up and running in less than 4 hours or connect to a 3PL or WMS in 2 weeks or less. Projects that would normally take legacy systems at least a year, take Orderbot merely weeks to complete. API: Growth brings continuously evolving business requirements. And with enough time, money, and resources, legacy systems can do almost anything – but each change or addition creates a new layer of complexity, eventually leaving you with a rigid “frankensystem” that is difficult to scale in a modern way. Our clients can say goodbye to traditional expensive, time-consuming and risky customizations as they are able to easily build anything they want using our Open API. Create custom dashboards and features that are super-specific to your needs, build vendor or customer self-serve portals, run headless applications, and automate all types of workflows. The opportunities are endless. Real-time inventory: Legacy inventory management systems are falling short in their ability to communicate inventory between complex networks of order sources, warehouses, stores, and platforms. Coupled with delays in updating the front-end on stock availability, this is causing a lack of visibility, which is a major problem for high-volume retailers who could have numerous customers placing an order for the same item at any given time. The resulting errors, delays, and order cancellations affect the customer experience, leading to lost sales and increased customer service costs. By providing a single view of all inventory, and communicating it to the front-end as frequently as every minute, Orderbot ensures our clients have a full understanding of what’s ‘available’ vs ‘on hand’ and that our order-routing logic chooses a fulfillment location that can successfully complete the order. Clients can set safety stock levels to preserve the experience for in-store shoppers or account for unavoidable discrepancies such as when an item is picked by an in-store shopper but not yet purchased. They may also either display stockouts to avoid cancellations or accept the orders and send automated communications to inform customers about delays. Whatever their business process is, we can accommodate them. Wondering if Orderbot is right for your organization? Our Inventory Management Software selection experts can help you in 15 minutes or less. ## Orderbot User Interface ## Popular Orderbot Alternatives Main Product Orderbot 3.4 [(25)](https://www.softwareadvice.com/inventory-management/orderbot-profile/reviews/) Ratings Breakdown - 3.20Ease of use - 3.0Value for money - 3.40Customer support - 2.90Functionality Pricing Starting at $99.00 per year Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2045)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.85Value for money - 3.81Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2 [(1310)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) Ratings Breakdown - 4.04Ease of use - 4.09Value for money - 3.87Customer support - 4.17Functionality Pricing Starting at $31.10 per month Get Price Alternative Product [QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/) 4.5 [(20650)](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.30Value for money - 4.14Customer support - 4.40Functionality Pricing Starting at $2210.00 per year Get Price Alternative Product [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/) 4.2 [(1122)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.09Value for money - 4.26Customer support - 4.12Functionality Pricing Available upon request Get Price Alternative Product [Gofrugal](https://www.softwareadvice.com/retail/gofrugal-pos-profile/) 4.4 [(198)](https://www.softwareadvice.com/retail/gofrugal-pos-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.32Value for money - 3.95Customer support - 4.39Functionality Pricing Starting at $7.00 per month Get Price ## Orderbot Pricing and Plans Starting price: $99.00 per year Free Trial Free Version Basic $99.00 per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Orderbot Features - Popular features found in Inventory Management Alerts/Notifications Barcode/Ticket Scanning Forecasting Inventory Control Kitting Multi-Channel Management Order Management Reporting/Analytics Search/Filter Shipping Management Supplier Management Warehouse Management - More features of Orderbot 3PL Management Accounting Integration Activity Dashboard API Backorder Management Barcoding/RFID Billing & Invoicing Catalog Management Cost Tracking Customer Database Customer History Data Import/Export Data Synchronization Discount Management eCommerce Management Inventory Management Inventory Optimization Invoice Creation Invoice Management Mobile Access Multi-Currency Multi-Location Order Entry Order Fulfillment Order Processing Order Routing Order Tracking Product Identification Purchase Order Management Quotes/Estimates Real-Time Data Real Time Order Entry Real-Time Updates Receiving Recurring Orders Remote Order Entry Reorder Management Reporting & Statistics Retail Inventory Management Returns Management Sales Order Management Sales Tax Management Shipping Labels Special Order Management Status Tracking Third-Party Integrations Workflow Management ## Orderbot Integrations authorize.net Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Adobe Commerce Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review Worldpay for Enterprise Integration rated undefined from -1 review See all 12 integrations ## Orderbot User Reviews Overall Rating 3.4 Ratings Breakdown 5 40% 4 20% 3 4% 2 12% 1 24% Secondary Ratings Ease of Use 3.2 Value for money 3.0 Customer support 3.4 Functionality 2.9 JS Jason S. Verified reviewer Textiles 11-50 employees Used daily for more than 2 years Review source Reviewed July 2020 Solid Software, Great Support, Awesome Offering 5 The software has been great and I've really enjoyed working with their support team. \[SENSITIVE CONTENT HIDDEN\] has always gone above and beyond to help us find solutions to curve balls only the end use can throw us. This software has a solid foundation with a lot of opportunity for a stable or mature business. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: We process over 100 transactions a day for our wholesale and retail business, having a built in ordering portal and checkout process eased our operations immensely. Being able to assign accounts their own order guide, where they get their own pricing and product mix is fantastic for managing multiple clients and the occasional tricky one that needs specific pricing or details. The system keeps card info so sales are easy for accounts and it integrates with UPS so it's easy to ship through. The reports are accurate, you can run them multiple ways export the data to excel and the math always checks out. That detail is rare in the era of SaaS Cons: Because it's solid software it can be a challenge to make quick changes to react to events. On a slower connection the steps of adding items to an order, updating the address and completing the order can take take 5 to 10 minutes due to load times. Reasons for choosing Orderbot Report functionality of Lightspeed was lacking, support wasn't supportive and it didn't integrate with shopify at the time. Reasons for switching to Orderbot Processing each sale individually, then the shipping cost for each order was a nightmare. We grew faster than expected and needed a more professional offering. You had a built in ordering system and could integrate with UPS. You brought stability to our chaos. Read More EA Eddie A. Verified reviewer Retail 501-1000 employees Used daily for more than 2 years Review source Reviewed December 2022 Great product and great team 5 I started looking at my options because inventory was a huge problem for us. We were cancelling orders left, right & center. While I was a little bit iffy as I had not heard about them prior to coming across their website, I ended up being pleasantly surprised by their capabilities. We've since reduced our cancellations significantly which has relieved many of our departments and increased our profitability. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The product is extremely robust and can do just about anything. I find the service to be incredibly reliable and our account manager is quick to respond.In addition to owning my own wholesale and retail companies where we use Orderbot, I consult with other merchants who have since started using them for a number of projects such as click & collect and powering their headless initiatives. I havent gotten yelled by others for recommending them, so that's always a good sign Cons: some things are not out of the box but they opened up their API to us which has given us free reign to develop tons of stuff. Reasons for choosing Orderbot I would have had to pay for a connector with netsuite and a lot of customizations were needed which were going to be too expensive.I felt I was getting a better value overall not only in terms of what I was getting out of the box for my money, but also the possibilities provides us with. Read More JB John B. Verified reviewer Logistics and Supply Chain 2-10 employees Used daily for more than 2 years Review source Reviewed May 2021 They're not ready! 2 I have to say that my experience has been very poor. I have sent several emails to the \[SENSITIVE CONTENT HIDDEN\] requesting a meeting. I want to know why I am going through all of this nonsense and she (\[SENSITIVE CONTENT HIDDEN\]) does not answer. Ratings Breakdown 3 Ease of use 2 Value for money 1 Customer support 3 Functionality Pros: I love that it's a window based program. I can access it from anywhere in the world. I don't have to create a new file like qbooks when it hits a certain amount of gigs. Posting checks is vey simple, searching for accounts on multiple levels is great, building profiles is simple. I love the way products are set up in categories, and groups, it makes it easy to find the products clients are requesting. I like the built in shipping platforms, UPS, fedex, USPS, and you can even create private couriers. Cons: This software has a lot of potential, as to the issues, you get nickle and dimed for EVERYTHING that is a standard option in qbooks, for example, in qbooks you can create your own reports. In orderbot you cannot, you have to pay to get reports and they milk you for it. I was WILLING to pay for the reports, but the turn around time is WHEN THEY HAVE TIME. I asked for a simple invoice and statement to be created TWO YEARS AGO!! I still have not received my request. The system freezes and crashes a lot. It duplicates and even triples credit card information. Good luck trying to get hold of anyone when you have an issue. Their Billto and shipto address field is Canadian, they do not comprehend that our (U.S) shipping format is not like their format where the suite number is first and the zipcode goes into its own separate line. I receive a lot of mail back because of this. Having to build a new single product is very involved, unless you were like me a junior DBM it can be tricky. Reasons for choosing Orderbot These two programs have very bad reviews, and I personally saw it in action and saw that you had to run a utility program everytime it crashed, and it happened a lot. These programs are not windows based. Orderbot is. Reasons for switching to Orderbot Only reason why we left Quickbooks is because it could no longer handle my volume, its a desktop program that freezes and crashes a lot when the file size is too big. Read More RC Rachael C. Verified reviewer Wholesale 11-50 employees Used daily for more than 2 years Review source Reviewed May 2020 Perfect for Multi Currency Multi Warehouse Operations 4 The team at Orderbot are great to deal with, support is timely even with being on the opposite side of the world. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: We operate in three different currencies and Orderbots functionality to bill and receive payments across these was perfect, the ability to check sales through the different channels and warehouses gave excellent transparency. Cons: Initial set up of additional warehouses and shipping is complicated and the steps do do so do not run cohesively with each other Reasons for choosing Orderbot For the multi currency and multi warehousing which Cin7 did not support at the time Reasons for switching to Orderbot Unsure - I was not part of this Read More BS Brittany S. Consumer Goods 2-10 employees Used daily for more than 2 years Review source Reviewed September 2018 Happy to use OrderBot 5 OrderBot was a great tool for our company. Easy to learn & easy to use from the administrators down to the shipping department. Online access made it easy to use & create orders when we were on-the-go, such as at trade shows that our company attended. I would definitely recommend OrderBot to anyone at any stage of business. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: We love the way that OrderBot could be integrated throughout our company; from sending invoices, to shipping & creating labels - everything we needed was right in one program. Cons: Many of the attributes were unnecessary for our business. Would have been nice to be able to customize what attributes we needed & which ones we did not. Read More AF Alaina F. Management Consulting 2-10 employees Used daily for less than 2 years Review source Reviewed December 2017 Big Mistake. #EnoughSaid 1 In the end, both companies I was working with left Orderbot thousands and thousands in the hole. Wasted. Not just money but time too. One company waited almost a full year before deciding enough was enough and went in a different direction. The other company had a somewhat operational product but left for an AMAZING product that still surprises us on how wonderful their product and customer service is. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Cons: Everything! I had a unique experience in being able to work alongside two different companies as they were set up with Orderbot. Both of these companies were OVER promised and UNDER delivered to. They both spent THOUSANDS of dollars and neither had a functional product. Orderbot is quick to point fingers at anyone besides themselves. They often use the excuse of "growing pains" -- that they have had so many companies newly onboarding that they just couldn't keep up with the demand. I think it's more that they couldn't keep up with their lies. When I saw that Orderbot had been bought out, I got excited hoping for improvements. They never came and I began to wonder if the company had been lied to just as all the Orderbot customers had been told stories of all the wonders that this product could do. As others have said there is a lot of extra work in using Orderbot. They told us to get a "real" accountant as they told others in order to use their product. It shouldn't be that hard for a "plug and play" software. We had to spend countless hours and thousands of dollars for our real accountant to fix the MESS that Orderbot made of our books. It's time we will never get back --- how much further would these two businesses be had they not wasted time, energy, and funds on this pointless product? Read More CH Carlton H. Verified reviewer Used weekly for less than 12 months Review source Reviewed May 2017 Was supposed to make things easier. Only made everything harder. 2 None. It cost us high to find out that it was going to be unsuitable for us. It was way oversold by their sales staff and could not deliver on its promises. Furthermore, it is very clear that Orderbot's parent company, Weblinc, has pushed a number of policies on Orderbot which are blatantly unfriendly to customers. This makes them much less desirable to work with. We went through a lengthy process to try to find a solution that would be acceptable and Weblinc's policies forced Orderbot's only position to be that we could try Orderbot again (and why would we try something again when we've already wasted tens of thousands of dollars and hundreds of labor hours on something that did not work in the first place?) This entire situation has been a thorough disaster for our company. I would strongly recommend avoiding them. Ratings Breakdown 1 Ease of use 1 Value for money 5 Customer support 3 Functionality Pros: Staff is very kind and helpful. I could see how it would work for certain businesses with smaller product lines or who did not need to maintain product data in any other system. Cons: It is an entirely separate system to manage that is quite difficult to manage. For companies like ours with many products which are frequently updated (we are a distributor, but the same could be said for manufacturers with large lines), product management becomes a nightmare. After it became clear the software was unusable based on our set of needs, and we would never make it out of development / testing, we received none of our licensing fees back which were paid up-front. Read More RL Robert L. Consumer Goods Used unspecified for less than 6 months Review source Reviewed December 2015 Not ready for Prime Time 1 Ratings Breakdown 1 Ease of use 1 Customer support 1 Functionality Pros: Nothing. 1. No manuals. The only possibility to train using Orderbot is to preview a series of on-line videos. The audio uses a non-native English speaker, and are poor, at best. Employees are expected to sift back thru videos each time they need a refresh on some operation. 2.Integration with Quickbooks is a problem. They claimed it was a ‘no-brainer’ with third party soft-ware but it never happened. 3.Double-entry of data. We were not told in the beginning that, to ‘get going’ required double entry of our sales information: once into Quickbooks, and the second into Orderbot, and operating Orderbot over a 2-3 week period to see if it was working properly. 4.The accounting part, i.e. matching up Quickbooks accounts with Orderbot accounts, was held out till the end. Ditto here on the 2-3 week double data entry to match the accounts up. I have post graduate degrees in math, physics, and chemistry. This isn’t rocket science, and it shouldn’t require one to implement. I was instructed to hire a ‘real’ accountant to make it all work properly. 5.They charge a monthly subscription fee from the beginning when the contract was signed, months before even being close to running. 6.The user-interface is not intuitive. Navigating between different modules within Orderbot, knowing where to click to get drop down menus or launch some action was all very tenuous, and felt like guess work most of the time. My team (three others) didn’t have a good experience with it either. Cons: No manuals. Customer service was awful. We never received the operational product that they promised, even after months of trying and thousands of dollars. Read More SS Scott S. Verified reviewer Wholesale 2-10 employees Used daily for more than 2 years Review source Reviewed December 2020 Solid investory software for new business 4 It was a very good experience and whenever we had a problem, it quickly got back to us and helped us solve the issue. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: The simplicity of setting it up and understanding how to use it. Cons: We needed to ask Orderbot to build out some features we needed specifically for us. Read More DZ Danny Z. 2-10 employees Used weekly for less than 2 years Review source Reviewed July 2016 $$ Down the Drain 2 It seemed too good to be true. I set up multiple meetings with their team, the creator of the software (or so I was led to believe). It seemed a perfect fit. Everything we asked for it could do and if it couldn't do it yet, they were "two weeks away from implementation." We paid our thousands of dollars to get it set up, expecting a quick turnaround because that's what they told us it woulds be and, lo and behold, months later we were still waiting. Finally it actually got set up, but the promises we were made turned out to be phony. "If you want that it will take extra time to implement." (See: Extra Money) We tried contacting their team directly. Occasionally we'd get him on the phone, but that's about it. Eventually, he stopped returning calls though promises were made there, too. We eventually put a stop payment on them with our credit card so that SOMETHING would get done. Wouldn't you know it? That's when they start working on the problems. Eventually, the company was sold to another company, but as of the moment, it's the same, "That'll take more time (see: money) to implement." Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: They have amazing promises. Cons: Those promises fall well short. 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