HR Acuity has a robust online support and training center. Responsiveness and customer service from all our HRAcuity contacts is outstanding.

The ability to search cases, cross reference cases and easily run and save reports is easy and very valuable.

The Leadership is very passionate about Employee Relations and it shows. There are not ANY other products that I am aware of that are this in tune with what is happening with Employee Relations.

HR Acuity has helped us centralize and digitize the documentation of our HR complaints and investigations.

Integration with current HR software. Ease of: configuration, implementation, daily usage.

I appreciate that the integration was fairly easily accomplished, the customer service is fantastic and the HR Acuity Round Table discussions are extremely relevant and informational.

With a team of multiple investigators, we love having the history of an employee at our fingertips.

The HRAcuity system is very easy to use. In particular, the way the system is built and formatted really allows you to stay organized when inputting an ER issue or an investigation.

Implementation was a breeze. Ongoing support community is amazing.

I refer to the date that entered for me and my entire team. Overall quality and ease of use is wonderful.

This results in reports appearing unprofessional. I have also noticed that updates made within the issue dialogue box do not always appear on the summary reports, which is very frustrating.

I find it easy to use and reliable. Customer Service with HR Acuity is as always - excellent.

Just being able to keep track of any type of employee relations case and have the ability to report on it has been great. Prior to this we were using spreadsheets, Word docs, etc.

In addition, the reporting tools are a great and easy-to-use feature, you don't have to be an analytics or data expert to know how to use them.

Overall I have enjoyed working in HR Acuity and believe that the team has realized increased productivity.

Several things:  1 In a fast paced function, it is incredibly helpful to have a tool support the team with the process consistencies and the information flow that is required to make good decisions.

It has been a struggle to find the time and a organized way to track employee relation conversations and FMLA.

Their ability to be innovative in addressing our challenges is much appreciated. Their response time to inquires is quick and resolute.

Sometimes the system is a bit slow. Some of our staff had difficulty with the training.

HR Acuity is an intuitive case management system that is easy to use, provides a good central location for all case document retention, and offers a comprehensive solution for employee relations data.

It would help if you could reopen cases and also delete documents that are attached to the wrong closed case in error.

In particular, if you are trying to copy/paste text from a Word doc for example, the formatting becomes very difficult to manipulate.

Sight has been customized to perfectly meet our needs to track files.

Nowadays every customer query or complaint is attended to promptly.

Furthermore, the i-Sight team members were very friendly, accommodating, and were always there to help answer our questions and concerns.

Configurable SSO can be done on the front end with no charge now. Would someone on the Case IQ need to work with internal IT on our end.

If you ever need help they are always very prompt in answering any questions you may have about any of their webinars.

Sight is not only helping our global team to operate in a more organized and efficient manner, but allows management greater transparency to better track cases and improve reporting.

Great Customer Service and Sales Dept. Cons-Some glitches in the system.

When the systems are down, this software also goes down and this makes the follow -up of the set complaints hard to effect.

Searching for previous investigation details was not the easiest task to undertake because it depended on what fields and buzz words the investigator used to identify a particular case.

There is live support 24/7 available to the users. It is easily integrated with most software platforms such as Android, Windows.

The ability to customize the software based on our existing business processes is one of the biggest strengths of i-Sight.

We are able to more effectively communicate the progress of case resolution to the customer.

This made reviewing actions previously taken in similar situations extremely difficult. It also created challenges in pulling case specific details for internal audit and/or regulatory agencies.

We have been with i-Sight since July 2012. They are great and their product is performing as I hope.

US Dollar

HR Acuity is a cloud-based solution for employee relations management. This platform is built to identify, track, and investigate issues. HR Acuity can help managers easily manage and document employee case details while conducting investigations. Built-in case templates can ensure that employee investigations remain consistent and fair. All documentation and issue details are stored in one centralized location for easy access as well as improved compliance and transparency. 


HR Acuity also helps HR teams proactively identify trends, patterns, and risks with predictive analytics and in-depth reporting. A benchmarking dashboard displays weak spots that may require improvement. Other features include advanced search capabilities, easy export in various formats, post-hire and exit interviews, configurable interview templates, plus more. This solution is compatible with mobile devices. 


Pricing information is provided by HR Acuity. Support is available via phone, email, and other online resources. 



LongDescription

Employee Management

Case Management

HR Management

Access Controls/Permissions

SSL Security

Single Sign On

Collaboration Tools

Contact Management

Subject Profiles

Compliance Management

Issue Management

Role-Based Permissions

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Fraud Detection

Issue Tracking

Interaction Tracking

Reporting/Analytics

Employee Profiles

Contact Database

Incident Management

Corrective and Preventive Actions (CAPA)

Data Management

Search/Filter

Configurable Workflow

Built-In Database

Intake Management

Document Management

Performance Management

Third-Party Integrations

Activity Dashboard

Customizable Templates

Web browser (OS agnostic)

HR Acuity pricing is based upon number of users or employees. A minimum applies.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

501-1000

1000+

HR Acuity

In Person

Live Online

Webinars

Documentation

Videos

Case IQ is leading investigative case management software solution for ethics and compliance, human resources, fraud, and corporate security functions within mid-sized and large organizations.  
 
Over 80,000 investigators and case managers use Case IQ to address workplace incidents, resolve millions of cases, and prevent billions of dollars in potential litigation.  
 
Case IQ provides unrivaled case intake capabilities, workflow configuration, automation, and advanced analytics that are essential for increasing the capacity, accuracy, and efficiency of workplace investigation teams.

Safety Incident Management

Sarbanes-Oxley Compliance

Status Tracking

Customizable Reports

OSHA Recordkeeping

FDA Compliance

HIPAA Compliant

Policy Management

ISO Compliance

Attendance Tracking

Risk Assessment

Assignment Management

Risk Management

Customer Complaint Tracking

Self Service Portal

Audit Trail

Routing

Historical Reporting

Occupational Health Management

Workflow Management

Email Management

Inspection Management

Industrial Safety Management

Incident Reporting

Audit Management

IT Incident Management

Alerts/Escalation

Customizable Branding

Feedback Management

Summary Reports

Investigation Management

Tagging

Archiving & Retention

Task Management

Quality Assurance

OSHA Compliance

Mobile Access

Dashboard

Operational Risk Management

Predictive Analytics

IT Risk Management

Customizable Forms

Forms Management

Real Time Reporting

Real Time Data

Risk Analysis

Dashboard Creation

Real Time Analytics

Activity Tracking

Prioritization

Data Visualization

Template Management

Real-Time Monitoring

Approval Process Control

Monitoring

Real-Time Notifications

Support Ticket Tracking

Customer Service Analytics

Email Templates

Real-Time Updates

Support Ticket Management

Reminders

Process/Workflow Automation

Evidence Management

Document Storage

User Management

Multi-Channel Communication

Email Alerts

Communications Management

Multi-Language

Customizable Fields

Event Logs

Risk Alerts

Communication Management

Safety Management

Performance Metrics

Because we tailor each i-Sight system to the customer’s unique needs,
pricing will vary.

Two main factors determine cost:

Configuration and Services Costs	
-Complexity of your solution (custom forms & fields)

Annual Recurring Fees
-Total number of licensed users
-Hosting location (the cloud vs on-premise in your infrastructure)

Please contact i-Sight for detailed pricing information.

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