Provides periodic details on server health, disk usage, memory leak, Network and Disk I/O, CPU utilization etc.

AppDynamics is easy to use, with an intuitive interface and easy-to-understand charts and graphs that make it accessible even to non-technical users.

Appdynamics was wonderful and the wow moment in our environment.

As I have started developing our own systems and web applications internally, it has become essential that I have consistently capable tools for monitoring the effectiveness and engagement of my apps.

It also keeps you up to date with respect to the top process classes which are consuming CPU and Memory. It is one of the best application monitoring tool.

Able to see JVM memory usage, garbage collection, JVM error, and applications error per tier to associated systems.

It's not user friendly at all. And instrumentation of non-web apps is a slow painful process.

Appdynamics supports many platforms, and it's set up is relatively easy. It also supports customized monitoring, and allows you to build what you need.

It requires a little learning curve in the beginning but it has a very user friendly dash board and things gets easy when you have spent ample amount of time on this application.

The user interface so everyone can understand. Especially the graphics showing the flow of network traffic between our various monitored servers is great.

Monitor applications to make sure they are in a good and healthy state.

It is very easy to install and integrate with application. It will monitor application API, database and server.

The good thing about the tools is its integration with the load runner tool for performance testing. We can get the exact method and class names from the code which helps in finding the bottleneck.

One of the best Application performance monitoring tools.

Some of the data that I need gets lost on all of the functions. Curse of the blessing, I guess.

Great monitoring into web applications and infrastructure and great analytics dashboards.

Thanks to the product I have a clear vision of the full architecture including the communication/flow between different services part of the solution.

AppDynamics may be a awesome arrangement for observing foundation, counting servers, databases, API endpoints, and trade exercises.

I like that it is really easy to implement, add AppDynamics agent to your code manifest and it starts to monitor your application. Easy to set up triggers for events which should be monitored.

The UI is fairly intuitive making it easy to find what your looking for. Integration is also fairly easy through the use of setup wizards for their agents.

Sometimes could be difficult to troubleshoot it if they agent cannot start with JVM process.

One negative point that I can see is that the Lite version records data from only the last two hours, that´s not enough.

Every single time I try to do anything my tickets end up getting incorrectly assigned or routed. No one seems to understand the logic of their workflow.

There are no error messages when two technicians are in the same ticket trying to update the ticket.

Email connector service has broke at least 3 times and its currently been down for a week. Now we cannot close or edit tickets so its nearly impossible to track our work.

Solid Product and Solid company. Great customer support sales and tech.

Our overall experience with the software is great. The vendor is a valued business partner and is always making improvements and asking how they can be better.

Overall, ChangeGear has been a great tool for NWE and we plan on growing the use of the application in the future.

The software is also easy to maintain. It's pretty much set it and forget it other than licensing changes each year.

I like the functionality. We used it for helpdesk and change management, worked great in both scenarios.

Also software is latent so difficult to use in a high speed work environment.

The licensing model is flexible and can scale easily. We selected the combine both the single user and site license option and this work great for our It team of 300+ users.

Considering our budget constraints, ChangeGear is currently a great tool for our organization. We are exited about the new and improved service catalog module.

Reporting was horrible, any customization was impossible, the support from the company was horrific, slow to respond, promised everything, never delivered even when we offered to pay for things.

The version that we are currently on makes it difficult for Service Desk staff to know what is in their workload, but the next version of the software is changing this.

With flexibility comes risk and some of my pain areas are the support services (pay for support) has degraded since I first signed on and are difficult to arrange.

Sometimes, not often, tickets will disappear. This has only happened twice in two years.

Solid software solution for ticketing and project management.

ChangeGear was loved by all because of it's functionality. I would say it was my favourite service management application.

My company has been using ChangeGear for approximately two years. We love the product's ease of use, administration and feature sets.

Easy to understand the flow and good in getting alerts and notifications. Very good as a ticketing system.

The email notification and rules within the Email Connector allow tickets to be worked/processed/closed all through email responses.

It fully integrates into your environment and provides tools for you to use to better manage everything from issues and service requests to knowledge and assets.

Creating forms is rather clumsy and if you make a mistake, it takes some time to correct it.

Great, easy to use tool that provides customization capabilities to fit almost any business need.

Our customers are enjoying the ease of use. The creation of a ticket by email helps our customers that are out in the field daily.

We ran into so many operational flaws and deficiencies that we finally had to drop ChangeGear after only one year of use.

Certain customizations you need to know what you're doing or you can do some damage.

Overall, I have had good experience with ChangeGear as a technical support specialist.

US Dollar

AppDynamics is an AI-powered application performance management (APM) platform that provides businesses with complete observability over the performance of their IT infrastructure. Unifying full-stack performance monitoring, AppDynamics can turn IT performance into profit by providing insights and visibility over every component, from servers to cloud-native environments.


AppDynamics can manage, monitor, and analyze the performance of enterprise business applications with dynamic IT monitoring, application mapping, automatic issue detection, root-cause diagnosis, and real-time performance intelligence. With auto-discovery capabilities, AppDynamic can capture business transactions by tracking every component of any application and visualizing these components in a topology map. For performance monitoring, baselines are automatically created to track the fluctuating patterns of any performance metric. Automatic detection capabilities can identify performance anomalies and notify IT departments before the anomaly becomes an issue.


Additionally, AppDynamics can assist IT administrators with resolving issues in live environments by assessing application behavior and performance using business transaction snapshots. With AppDynamics' customizable business intelligence dashboard, Business iQ, non-technical users can view business health and performance to make clear and informed decisions.


AppDynamics can be enhanced through integration with a number of industry solutions such as Jira, Kubernetes, AWS, Azure, and much more. 



LongDescription

Data Aggregation

IT Monitoring

Real Time Analytics

Funnel Analysis

Big Data Analytics

Application Management

Cost Management

Performance Management

Customizable Reports

Access Controls/Permissions

Data Storage Management

Activity Tracking

Data Synchronization

Real-Time Monitoring

Baseline Manager

Anomaly Detection

Resource Management

Bottleneck Identification

Data Import/Export

Dependency Tracking

Capacity Analytics

Uptime Reporting

Server Monitoring

Dashboard Creation

Capacity Management

Real Time Data

Full Transaction Diagnostics

Performance Metrics

Resource Optimization

Diagnostic Tools

Real-Time Notifications

Multi-Cloud Management

Real-Time Updates

Data Collection

Asset Tracking

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Historical Trend Analysis

Data Visualization

Multiple Data Sources

Application-Level Analysis

Push Notifications

Performance Analysis

Billing & Provisioning

Visualization

Issue Tracking

Revenue Tracking

Dashboard

Root Cause Analysis

Real Time Reporting

Demand Monitoring

Reporting/Analytics

Monitoring

Prioritization

Troubleshooting

Data Migration

Performance Monitoring

Issue Auditing

Third-Party Integrations

Data Mapping

Database Monitoring

Container Monitoring

Security Tools

Graphical User Interface

Integrated Development Environment

Starting with a 15-day free trial, all AppDynamics product modules are available in AppDynamics Lite – Free Forever, and AppDynamics Pro Editions

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AppDynamics

In Person

Live Online

Webinars

Documentation

Videos

ChangeGear is a premier  IT Service Management solution. 

ChangeGear delivers a comprehensive platform for enterprise with innovative IT Service Management capabilities, ITIL-based modules, the award-winning AI & Machine Learning platform, personalized end-user self-service, cost-effective licensing, and more. ?The system gives users everything they require to easily build, configure, automate, and deploy services enterprise-wide. Additionally, ChangeGear takes the complexity out of IT and provides smarter tools, processes, and automation for delivering remarkably efficient IT service management. 

ChangeGear is available in both on-premise and cloud deployment for users’ convenience.

Support Ticket Management

Real-Time Analytics

Employee Onboarding

Document Storage

IT Asset Management

Workflow Configuration

Contract/License Management

License Management

SSL Security

Change Management

Single Sign On

Project Management

Procurement Management

Knowledge Management

Change Planning

Customizable Fields

Collaboration Tools

Automated Routing

Assignment Management

Employee Self Service

Problem Management

Self Service Portal

Audit Trail

Mobile Access

Cost Tracking

CMDB

Device Auto Discovery

Compliance Management

Service Catalog

Training Management

Issue Scheduling

Maintenance Management

Multi-Channel Communication

Configuration Management

Support Ticket Tracking

Social Media Integration

Forms Management

Workflow Management

Email Management

Ticket Management

Recurring Issues

Knowledge Base Management

Impact Management

Network Monitoring

Change Tracking

Service Level Agreement (SLA) Management

Availability Management

Macros/Templated Responses

Interaction Tracking

Audit Management

Alerts/Escalation

Customizable Branding

Compliance Tracking

Relationship Mapping

Supplier Management

Customizable Forms

Requisition Management

Incident Management

Approval Workflow

Task Progress Tracking

Task Management

Release Management

Inventory Management

For subscription: Pricing starts from $45 /user/month (billed annually). 



AppDynamics vs ChangeGear

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons