Best in remote access to connect any time and this is very easy for IT admin to jump on. Always BEST CUSTOMER SUPPORT to take owner ship.

I dislike that I can not be logged in on multiple devices.

There is NO way to speak to someone, everything is bot type chat, long hold queues and email tickets. Avoid this, you get what you pay for.

Over all I'm really happy with Atera it meets many of our needs and does almost all that we need it too. Also their support has been top notch.

I have worked with more advanced products for years, but this just works. Support is great and the community is awesome.

The worst thing I would say is probably the file size limitation when moving files via Manage > File Transfer.

Remote access and recovery management are the key benefits that we have gained.

Nothing to Dislike but Lack of Linux agent is killing us.

This is the best value I have been able to find with all the RMMs, with all the features I need and many I dont, that i have been able to find at a good price point for any company size.

The alerts is a major plus and the ability to break down certain customers to folders for locations is great. The integration with Splashtop and Teamviewer is a big deal also.

I was using a home grown solution that was clunky and I didn't really have time to build out. This has what I need, and the cost is far better then other solutions.

The reporting is a bit weak. I'm used to being able to hook into the database and generate custom reports coming from Connectwise.

It is a perfect fit for application managers who need an easy to use, affordable tool to support a large or small flock of systems and associated applications and users. Tech Support is very good.

Atera offers us a solid foundation for running our MSP business. Atera makes it simple to support our customers with a interface that is easy to manage and use.

ATERA is easy to use, fast and very reliable platform for remote management and.

A nice gui and a strong search engine make it easy to use. Patch management much more effective than my previous product.

I like the remote management ,bundling with Splashtop, integration with Anti-Virus and other packages. There is far more features than we use.

We can quickly see where there are problems through the dashboard.

I feel happy with this tool, it helps me a lot.

Patch alerting is weak; Not sure about Antivirus alerts.

They actually care about their customers and their success. The flat per technician pricing is fantastic.

My favorite thing though has to be the dedication the Atera team shows this product as it is being constantly improved and added to which my previous product did not.

The willingness for all participants to help each other [including our organization - which is quite new to the group] is truly excellent, & well appreciated for us 'newbies' that are ramping up.

The product has a useful integration and ease of use.

Cannot prioritize user stories when viewing the Epic list. No concept of teams, you assign users to a project or sprint.

Worst project management software I've ever used.

The best part is You can import everything from JIRA, within just 5 minutes. Special mention to the ZOHO Support team and Demo team, they did a amazing job in helping us move into ZOHO Sprints.

The main highlight is their Pricing. It is affordable and great value for money for the features they provide.

Having it bundled with Zoho Remotely is confusing. I am not sure if I am paying just for Sprints or for all of remotely.

Benefits of simplicity, what I like the most. I solved the problem to have to think about project management software at a very good price.

The main advantage - easy integrates with projects and zoho desks.

Super easy, simple, intuitive, reports, supports scrum framework and sprints like no other.

I love this software it's both low cost and wonderful, with help of this i can easily manage daily tasks of my staff and monitor their progress.

An economical and good product for small team with budget constraints.

Better solution than JIRA and has all the fundamentals for running a small and effective Scrum team.

Kanban board is missing which we used earlier.

I'm confuse when I move the sprint back to the backlog.

The best feature is the ability to write user stories and tasks easily and in advance and then plan those into the upcoming sprints.

The software is great looking, very easy to learn, and the team really liked it. We were able to get a project up-and-running quickly and it was easy to add new stories and tasks.

The ability to track projects and keep up with the status of the same is good.

Intuitive software with good feature to price ratio.

Ideal for startups who work from simplest software applications to most complex one's. Amazing customization options, beautifly laid out with neat UI.

It is easy to use with straight forward layout.

Its ease of using and ease of connecting with my other zoho apps.

For us the integration with bitbucket was key, as well as the integration with a service desk (zoho desk).

I am like falling in love with this. I think it is amazing that Zoho brings this amazing platform to organize projects.

We like the simplicity of the interface and the ease in how we can have staff get trained on the tool. If the tool gets in the way of the project, we get rid of it.

US Dollar

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over their networks and devices from anywhere, so they can work smarter and faster. 
With Atera, you can manage your entire IT operation — from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and even dozens of integrations with the tools you already know and love — all in one place.

Our pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they can focus on the work that matters most.

*New: Atera integrates with Open AI (the creators of ChatGPT) for quick and seamless script creation and execution, saving IT professionals time and letting them focus on the work that can’t be done without them!

Try Atera for free: www.atera.com

Atera Pricing
Atera offers transparent pricing, with unlimited devices at a fixed cost so you can continue growing your team and coverage without growing your bottom line. 


Atera offers a product for IT departments and a product for MSPs.


For IT Departments:
Professional - from $149/technician billed annually, or $169/technician/month, billed monthly 


Expert - from $169/technician billed annually, or $199/technician/month, billed monthly 


Master - from $199/technician billed annually, or $239/technician/month, billed monthly


Pro - $99/technician/month, billed annually or $119/technician/month, billed monthly 


Enterprise - contact us!


For MSPs:
Pro - $99/technician/month, billed annually or $119/technician/month, billed monthly 


Growth - $129/technician/month, billed annually or $149/technician/month, billed monthly 


Power - $169/technician/month, billed annually or $199/technician/month, billed monthly


Superpower - let’s chat!



LongDescription

Support Ticket Management

Real-Time Analytics

Surveys & Feedback

User Management

Status Tracking

Billable Items Tracking

Email Monitoring

Application Management

Customizable Reports

Document Storage

Proposal Generation

Web Usage Monitoring

Access Controls/Permissions

Activity Tracking

Session Recording

IT Asset Management

Automatic Patch Deployment

Real-Time Monitoring

Virtual Machine Monitoring

Workflow Configuration

Contract/License Management

License Management

Task Scheduling

Active Directory Integration

SSL Security

IP Address Monitoring

Policy Management

Real-time Alerts

Single Sign On

Baseline Manager

Approval Process Control

Knowledge Management

Remote Update/Installation

Automated Routing

Call Center Management

Scheduling

Data Import/Export

Anti Virus

File Transfer

Problem Management

Event Logs

CPU Monitoring

Self Service Portal

Remote Monitoring & Management

Help Desk Management

Bandwidth Monitoring

Audit Trail

Uptime Reporting

Server Monitoring

Network Analysis

Screen Sharing

Mobile Access

Cost Tracking

Simple Network Management Protocol (SNMP)

Unattended Access

CMDB

Capacity Management

Compliance Management

Real-Time Data

Performance Metrics

Network Wide Management

Service Catalog

Two-Factor Authentication

Issue Management

Maintenance Management

Diagnostic Tools

Configuration Management

Role-Based Permissions

Client Portal

Real-Time Notifications

Workflow Management

Real-Time Updates

Email Management

Ticket Management

Threshold Alerts

Asset Tracking

Customization

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Patch Testing

Network Monitoring

Data Visualization

Real-Time Chat

Service Level Agreement (SLA) Management

Chat/Messaging

Availability Management

Network Resource Management

Deployment Management

Dashboard

Patch Management

Audit Management

Alerts/Escalation

Real Time Reporting

Customizable Branding

IT Reporting

Web browser (OS agnostic)

Pay Per Technician, Unlimited Devices, It’s That Simple.
Pro - $129/technician/month, billed annually or $159/technician/month, billed monthly
Growth - $179/technician/month, billed annually or $209/technician/month, billed monthly
Power - $209/technician/month, billed annually or $249/technician/month, billed monthly

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Atera

Live Online

Webinars

Documentation

Videos

Zoho Sprints is a cloud-based product roadmap solution for businesses of all sizes. The solution is designed to be used by agile teams and offers features such as user dashboards, reporting, scrum boards, timers and timesheets. Zoho Sprints can also be accessed via native mobile apps available for Android and iOS devices.


Zoho Sprints includes a drag-and-drop center which enables planning through tasks prioritization and setting reminders for every sprint. The dashboard gives users overviews of key project metrics and weekly project status updates. Different reports can be generated like burn-up and burn-down reports as well as velocity charts to track the progress and identify bottlenecks.


Timesheets enable users to track billable and non-billable hours and calculate the actual time spent on each work item. The scrum board enables visualization of work status for each sprint on the basis of their completion stage.     


The solution is available on a monthly subscription basis and offers support via email, a knowledge base, a user community and through an online help form.



File Management

Commenting/Notes

Deadline Management

Milestone Tracking

Project Workflow

Employee Management

Automatic Time Capture

Billable & Non-Billable Hours

Release Planning

Idea Management

Presentation Tools

Time Tracking

Project Templates

Vacation/Leave Tracking

Online Time Tracking

Charting

Progress Tracking

Task Board View

Real Time Editing

Project Planning/Scheduling

Timesheet Management

Project Management

Task Planning

Gantt/Timeline View

Projections

Communication Management

Brainstorming

Supports Agile

NPS of Customers

Office Suite

Resource Management

Guest Access

Calendar Management

Zoho Sprints' pricing starts at $1 per user/per month billed annually.

Atera vs Zoho Sprints

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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