I love everything about this software. It looks great. My clients have the option of booking appointments themselves. Canceling the appointments via the client portal. Intake forms are generated and available for them to sign prior to their appointments. If I ever have an issue or made a mistake the Team at BusyPaws are available to me. I actually can talk to them and they’ve always been able to resolve my problems. They answer questions in a timely manner and take suggestions regarding improvements that can be made. I have recommended this software to other dog grooming professionals in the industry. It’s so much better then other platforms.

This software is extremely useful, easy to use and full of features.

The only con I had and will be implemented soon is the option for clients to add a tip at checkout.

Very positive. The customer service is excellent and the company is frequently adding new features to increase the customer experience

I can add clients and services easily as well as organize invoicing and scheduling calender all in the same place. My clients also say they love how easy it is to use to sign up for services and upload documents.

The one things that I like the least about the software is the inability to change overall tax rates and add product inventory that has a different tax percentage than a service. I have to use seperate accounting software to do this.

My overall experience with the CMS was good. The software has a lot of functions that save time and help me stay organized.However, the misrepresentation of the LMS is so disappointing that I would not recommend Busy Paws.

I like being able to create templates and automatic messages based on an event. They offer document management, so I can send multiple docs with one click.

Busy Paws advertises that the Learning Management System is comparable to "Kajabi or Teachable, built for dog trainers." This is misleading and FALSE. The LMS is nothing like Kajabi or Teachable.If you plan to use the LMS, look elsewhere. Pricing for Busy Paw's CMS and LMS is equal to or greater than Acuity tiers with any LMS (Teachable, Kajabi, Ruzuku, LearnWorlds, etc.), but they do not offer the same feature list. Instead, they offer a bare-bones WYSIWYG without the ability to add templates or columns, in-line images, or any formatting aside from text. No embedding or ability to open links in a new window.No ability to resize images. Images size to fit, so they are huge and grainy. No assessment features, quizzes, or surveys.There is no way to track courses. 'Courses Completed' is not accurate. I have to log in to the client to see the progress.No landing page or ability to preview courses. I must build a page from the ground up to showcase my courses. Then maintain it.The client must go through the onboarding process to sign up for a course. While the Client Management System features are great, the Learning Management System is seriously lacking and should not even be called an LMS.

It's pretty good! It's not as expensive and because of that I think it's great. They're constantly improving the product and I hope it becomes even better.

I love that I can have so many services and that I can search clients by their pet's names. It's easier for me to remember their dog! It's also way more affordable compared to competitors.

Some things are tedious like changing a blocked section in the calendar and I'm hoping their courses creation will become more robust. It's lacking in the ability to add in photos.

Their customer service is top notch and it seems like they are continuing to develop their product. I save a lot of time and can have all my business needs met in 1 place vs. paying for and sending clients to different softwares.

This product is pretty intuitive and they have helpful article detailing the set up process. Their payment process for clients is the easiest I have used yet. I love that they allow actual signatures so you can set up contracts too.

There are some features that don't work ideally for my company, such as not being able to set different time frames in availability. I can only set one chunk of hours per day.