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Kennel Booker

Kennelbooker is a cloud-based kennel management solution designed to help pet grooming, daycare and boarding businesses or boutiques streamline processes related to online bookings, point-of-sale (POS), client communications and m...Read more about Kennel Booker

Time To Pet

Designed for small to large pet care businesses, Time To Pet is a pet care software that helps manage client databases, appointment scheduling, customer invoices, employee payments and more. It allows managers to create, manage an...Read more about Time To Pet

SmartFlow

Smart Flow is a cloud-based veterinary solution designed for businesses of any size including large hospitals and clinics. Key features include an outpatient whiteboard, ICU whiteboard, flowsheet, anesthetic sheet, reception manag...Read more about SmartFlow

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ProPet

ProPet is a kennel management software that helps businesses streamline operations related to dog grooming, boarding, service scheduling, order processing and more. The pet and client manager module enables staff members to create...Read more about ProPet

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kennelplus

kennelplus is a cloud-based solution designed to help pet clinics create custom dog training programs, generate invoices and process payments on a unified platform. The integrated pet grooming system enables organizations to sched...Read more about kennelplus

5.0 (3 reviews)

GoReminders

GoReminders is a cloud-based text and appointment scheduling solution. Suitable for all businesses, Users can schedule emails and text messages to be sent to clients before the appointment, in order to reduce the number of no-show...Read more about GoReminders

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PetLinx

PetLinx is a kennel management software that helps businesses streamline processes related to invoice generation, service scheduling, boarding bookings, and customer credit tracking, among other operations. The record-keeping modu...Read more about PetLinx

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Revelation Pets

Revelation Pets is a cloud-based kennel solution that helps pet boarding and daycare centers manage online bookings, customer details, communication, payments and more. The client management module enables employees to capture vac...Read more about Revelation Pets

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Gingr

Gingr is a cloud-based solution, which assists pet boarding and grooming facilities with online reservations, employee management and payment processing. Key features image library, transaction history, custom branding, activity d...Read more about Gingr

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KennelMate

KennelMate is an on-premise solution that enables kennels and catteries to streamline processes related to pet boarding or grooming, bookings, task scheduling and more. Professionals can generate confirmation letters, protect data...Read more about KennelMate

4.3 (3 reviews)

DaySmart Pet

At DaySmart Pet (formerly 123Pet Software), we're not just another cloud-based pet care software provider – we're on a mission to transform the way you do business. Picture effortless appointment scheduling, seamlessly integrated ...Read more about DaySmart Pet

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PetExec

PetExec is a cloud-based kennel management software designed to help pet daycare, boarding, grooming and training centers streamline various administrative operations such as online bookings, customer handling and more. Pet owners...Read more about PetExec

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Pet Manager

Pet Manager is a cloud-based kennel solution that helps businesses streamline processes related to appointment scheduling, check-ins, invoice generation, customer communications and more on a centralized platform. The pet manageme...Read more about Pet Manager

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DogBizPro

DogBizPro is a kennel management solution that enables dog training, boarding and daycare businesses to streamline processes related to event scheduling, appointments, invoicing and more. Clients can register for events, classes, ...Read more about DogBizPro

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GroomPro POS

GroomPro POS is a pet grooming solution that helps businesses manage bookings, generate invoices, track customer history and create revenue projections, among other processes. The appointment management module provides a built-in ...Read more about GroomPro POS

4.8 (6 reviews)

Animalo

Animalo is a cloud-based pet boarding and daycare management solution designed to help facilities and pet hotels book appointments and send confirmation messages to clients. Features include custom email notifications, payment pro...Read more about Animalo

5.0 (2 reviews)

Pet Tech Pro

Pet Tech Pro is a cloud-based pet management software designed to help boarding kennels, pet resorts, daycare shelters and pet groomers handle various administrative operations, such as online bookings, reporting and more. Custome...Read more about Pet Tech Pro

5.0 (1 reviews)

PawLoyalty Pro Software

Pawloyalty is a cloud-based software designed to help dog walkers, pet sitters, daycares and boarding facilities manage appointments, clients, staff, payments and more. The platform enables organizations to handle daily service re...Read more about PawLoyalty Pro Software

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Paw Partner

Paw Partner is a cloud-based pet management software that helps pet boardings, daycares, and grooming and training centers manage appointments, bookings, payments and more via a centralized portal. The dashboard enables administra...Read more about Paw Partner

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Pike13

Pike13 is a cloud-based client management and scheduling software solution that targets health and wellness clubs, fitness studios and music and dance studios. This solution features scheduling, billing, client management, reporti...Read more about Pike13

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Buyers Guide

Last Updated: March 04, 2024

What is kennel software?

Kennel software is a specialized tool designed to help pet boarding businesses and individual pet care professionals manage their day-to-day operations. It simplifies online appointment booking, scheduling grooming or training services, managing client information, and handling billing processes.

The platform also allows businesses to track pets' health records, dietary needs, and specific care instructions. Kennel software also often includes features for communication with pet owners about updates regarding their pets' stay. Using kennel software can help improve operational efficiency while ensuring the highest level of care for all animals in their charge.

What are the core features of kennel software?

  • Appointment management: Allows kennel owners to schedule, modify, or cancel appointments. Appointment management provides an overview of booking status and available slots in real time. This feature can synchronize appointment data across different devices and calendars for easy access by all staff members, ensuring smooth operations at the facility.

  • Customer management: Provides storage and organization of customer data, including contact information, pet details, and booking history. Customer management also facilitates customer communication through integrated messaging systems or email templates.

  • Animal database: Stores comprehensive information about each animal in the kennel, including breed, age, medical history, and dietary needs. This feature allows access to vital details for providing care tailored to individual pets' requirements.

What are the benefits of using kennel software?

  • Simplifies pet boarding management: Kennel software allows easy and efficient management of reservations for pet stays. It helps track available slots and avoid overbooking. The software also keeps track of pets' medical and dietary needs. This reduces manual workload while ensuring accuracy in managing the details associated with each pet's stay—a key benefit, especially during peak seasons, such as holidays, when multiple check-ins/check-outs coincide.

  • Enhances customer service: Kennel software provides a single dashboard to manage the booking process, send automated reminders for appointments or vaccinations, and share pet's health records with owners. Some solutions also provide built-in chat to manage all client communication in one place, ensuring nothing slips through the cracks and enhancing overall client satisfaction.

  • Manages pet health records: Kennel software simplifies the management of pet health records by providing a centralized space for storing all information. It allows quick access to each pet's medical history, vaccination dates, and special care instructions. This efficiency in record-keeping ensures optimal healthcare service for pets while minimizing errors or instances of lost data that can occur with manual documentation.

What are the potential issues with kennel software?

  • Limited customization: Limited customization in kennel software can lead to restrictions on modifying or tailoring the software to meet specific business needs. Some kennel software may offer predefined pet information and medical history reports but restrict them to only cats and dogs. Businesses may find creating custom reports for pets other than dogs and cats challenging.  

  • Inefficient billing system: An inefficient billing system in kennel software can lead to inaccurate charges, delayed invoices, or difficulty tracking payments. This could happen due to software glitches or outdated rate information related to pet care. Such an issue can create financial inconsistencies and potential customer disputes about payment amounts or timelines. A smooth business operation needs an efficient, reliable billing system within the kennel management software.

  • Inadequate customer support: Some kennel software providers may only offer email or ticket-based support, lacking live chat or phone support. Live support is often preferred for immediate assistance, especially in urgent situations. Failing to provide this can lead to frustration, decreased customer satisfaction rates, and potentially loss of business for those running professional kennel boarding services.

How much does kennel software cost?

Most kennel software products are priced “per month” basis, and their entry-level pricing plan ranges from $29 to $89+*. An enterprise product priced higher may include additional features such as customized grooming, animal training, spa access, and premium customer support.

*The pricing included is for the entry-level/lowest-priced offerings found on vendor websites as of Feb. 16, 2024.

What is kennel software used for?

  • Booking management: Kennel software helps manage reservations for pet stays, grooming, training sessions, and other services. It allows staff to schedule and track appointments and set up automated booking reminders and confirmation emails for pet owners.

  • Pet database management: The software enables the creation and maintenance of detailed pet profiles and pet records. This includes pet health records, dietary preferences, and special care requirements. Access to a detailed database can assist cat and dog daycare teams in providing personalized pet treatment and grooming plans.

  • Customer communication: Kennel software allows customers to communicate special requests or instructions to an assigned pet manager. Regular status updates on pets, including photos and brief updates on their well-being, can be sent to pet owners through the software. This feature provides reassurance and keeps owners connected with their pets.

Which software tools integrate with kennel software?

We looked across thousands of reviews from online kennel software users in the pet care business industry to identify the products that the users frequently mentioned they integrated with their tools:

  • Stripe is an online payment processing platform that integrates with kennel software to secure payment transactions for pet daycare visits or other services. Sensitive information, such as credit card details, is handled by Stripe, reducing the risk of data breaches. Additionally, Stripe supports various payment methods, including credit cards, debit cards, and digital wallets.

  • Google Calendar is a scheduling software solution that integrates with kennel software and provides a centralized calendar to manage all bookings and schedule appointments, avoiding double bookings. Any schedule changes made in the kennel software, such as new bookings, cancellations, or modifications to existing appointments, are reflected in real time on Google Calendar.

  • Mailchimp is an email marketing platform that allows you to create targeted email marketing campaigns. By integrating with kennel software, you can segment your customer list based on specific criteria such as pet preferences, service history, or special occasions and send personalized and relevant promotional messages to different groups.

  • QuickBooks Online is an accounting platform that integrates with kennel software to transfer financial data to QuickBooks Online, reducing the need for manual data entry. This helps maintain accurate and up-to-date financial records. Such integration also ensures that financial data from the kennel software is regularly updated in QuickBooks, providing real-time insights into the financial health of the pet care facility.

  • Broadly, a review management solution, integrates with kennel software to improve the review solicitation process and gather feedback from pet owners after their visit. Integration with Broadly can also help promote the pet care facility online, increasing visibility and brand awareness through positive customer reviews and testimonials.

Key considerations when purchasing kennel software

  • Check for customer and pet profile management: Detailed pet and pet owner profiles that store essential information such as medical history, dietary preferences, and owner contact details ensure personalized care and efficient communication with pet owners. They also help segment customers based on pet health conditions and special needs to prioritize those requiring urgent assistance.

  • Assess the customizability of bookings and rates: Customizable booking options and flexible rate structures are must-haves to accommodate different types of stays (e.g., standard, luxury, shared), multiple pets from the same owner, and any additional services offered (grooming, training, etc.).

  • Check for the availability of an occupancy planning calendar and reporting functionality: A visual occupancy calendar for the pet care business provides a clear overview of booked and available kennels for a specified time frame. Staff can quickly identify peak periods and upcoming vacancies and plan their workflows accordingly.

Products evaluated for the pricing calculation were taken from Software Advice’s kennel software directory. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Software Advice's directory that offer them. 

Disclaimer

This kennel software buyers guide was authored by Software Advice’s content team. We develop our guides using the author's expertise, insights from 2M+ unique user reviews, and our proprietary data science algorithms to identify trends in user sentiment, preferences, and priorities. Some text was generated with assistance from artificial intelligence tools.