Kennel Booker

RATING:

4.65

(78)

About Kennel Booker

Kennelbooker is a cloud-based kennel management solution designed to help pet grooming, daycare and boarding businesses or boutiques streamline processes related to online bookings, point-of-sale (POS), client communications and more. Professionals can create customizable templates to automatically send booking acknowledgments, confirmations, marketing emails and receipts to customers. Using Kennelbooker, pet boutiques can view bookings on a calendar, remind pet owners about pickups via SMS and create custom questionnaires to collect clients' information. Customers can upload pets' documents including vet waivers, insurance details or vaccination certificates and view upcoming/unpaid bookings on a dashboard. Additionally, clients can edit their pets' information su...

Kennel Booker Pricing

14-day free trial, no credit card required. Poodle Package: $41.99/month or $461.89/year for up to 10 runs/rooms and 10 daycare spaces. Beagle Package: $57.99/month or $637.89/year for up to up to 30 runs/rooms and 30 daycare spaces. Husky Package: $86.99/month or $956.89/year for up to 100 runs and unlimited daycare spaces. Contact Kennel Booker for custom pricing for kennels with over 100 runs.

Starting price: 

$41.99 per month

Free trial: 

Available

Free version: 

Not Available

KennelBooker Daily Overview - From this screen you can quickly see all of your check-in, occupants, and bookings checkout out for the day. You can also see the number of pets onsite and quickly add daycare and training bookings
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Kennel Booker Reviews

Overall Rating

4.65

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Showing 1 - 5 of 78 reviews

Dawn

Verified reviewer

Company size: 2-10 employees

Industry: Retail

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

January 2021

Very Simple Software For Kennel Owners

If you aren't extremely tech savvy, or simply looking for a very easy way to manage your kennel business- Kennel Booker really can't be beat. It's extremely intuitive and takes only a few minutes to really figure out all of the features. If you're looking for software with a lot of extra features, there are better options out there.

Pros

Out of all of the kennel boarding software that I have used, Kennel Booker is by far one of the simplest interfaces. It's very easy to navigate and has a very simple layout that makes booking, tracking, and managing appointments very easy. If you have a kennel that provides other services (daycare, training, etc) you can also manage all of those aspects in the same place- and can even view all appointments varying different services on the same page- which is very nice if you have only one or two employees managing all aspects of your work.

Cons

I have switched to other boarding software that had a few more features. This software is definitely a "no frills" approach to dog boarding organization- but there are other options out there that have a much more in depth interface. I prefer softwares with more features that really allow me to manage every single little aspect of my business in one place.

Elaine

Company size: 2-10 employees

Industry: Hospitality

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

August 2022

Best Bang for your Buck

Pros

Great customer service -[SENSITIVE CONTENT] and his team are very responsive and take customer feedback into account when making updates! The cost is fantastic, and a lot of features are customizable in the settings, from what individual pet spaces are called (runs, rooms, kennels, etc.) to what invoices and run cards look like. The built in email capabilities are awesome - that alone has saved us so much time.

Cons

The overall interface can be a little clunky from time to time, and periodically there are system glitches. They’re always solved quickly, but are frustrating nonetheless. Looking at the calendar from one month to the next isn’t possible without changing pages, which makes viewing reservations over those periods a little more challenging.

Reasons for choosing Kennel Booker

Price and responsiveness were the main driving factors.

Reasons for switching to Kennel Booker

Our version was being discontinued and we had some frustrations with the software company.

Alastair

Company size: 2-10 employees

Industry: Consumer Services

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

August 2022

Software for Boarding Kennel's

Pros

Holding client information, ability to change bookings. Ability to customise Forms

Cons

Software was updated and changed without warning which caused issues learning how to use after changes had been made.

Jennifer

Company size: 2-10 employees

Industry: Veterinary

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

August 2022

The silent king of kennel software

Phenomenal. I spent a lot of time playing with it before I signed up. [SENSITIVE CONTENT] spent a lot of time answering my a million questions and still, when I forget something or don’t know where to find it, they’re always so helpful. You basically can adapt almost every aspect to cater to your needs. I couldn’t be more pleased.

Pros

Hands down, the ability to customize almost every aspect to fit your needs is by for the most important feature this software offers. Most all issues I encounter are resolved usually within the hour if not less. The programmers really listen to the needs of their clients and they take suggestions and often implement them. I can’t imagine using any other software.

Cons

The inability to send customers our waivers to sign via email without them having to log into their account and/or request a service. Who knows, they may have fixed this but last I asked they hadn’t. This is important for my older clientele who are not really keen on the use of technology. I generally have to spend more time walking them through the steps when I could easily fill out all the info and just send their waiver to review and sign in an email.

Reasons for choosing Kennel Booker

I feel like a broken record. Customization. ha..

Reasons for switching to Kennel Booker

Unsatisfied with customer service and the inability to customize simple things that should be customizable!

Jen

Company size: 2-10 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

August 2022

Great multi platform system

Really positive. Great responses to any queries I have had and overall a really simple and effective tool. I have two other friends both having stared catteries since I have been using the system and both signed up for Kennel Booker on my recommendation. Would happily recommend to all.

Pros

Great having all the bookings and info accessible on a range of devices so as to quickly check availability or status of booking wherever I am. Customer support is great, always responsive and helpful.

Cons

It would perhaps be great to have a rolling 4 week calendar with optional start date instead of calendar months so it is easier to check available space over the end/beginning of months. And I would LOVE an option to drag and drop bookings into a different pen in calendar view or 'swap' bookings rather than having to open the booking. It can be fiddly to move bookings around to create linear gaps. Doable and not a deal breaker but could be easier I think. Likewise a month view of walks/visits etc so you can quickly see when you have visits booked in without scrolling through the days individually would be a great addition.

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