Savvy's help and support is/has been fantastic. [SENSITIVE CONTENT HIDDEN] have all been a great help in getting us set up and importing our data (600+ customers and 800+ pets) and every question I have has been answered very quickly even outside business hours. The community built around Savvy is an invaluable resource allowing you to get ideas off other people using the software as well as the fantastic support by Savvy themselves.

Savvy has a very clean well thought out interface that's very simple to use without compromising on features that its more establish competitors have. Appointment creation is very quick and automatically sends out sms & email notifications, which can be fully customised. We can have the calendar setup exactly how we want with the colors we want. Savvy is not plastered with over complex interface to incorporate additional features we don't want. None of them silly you can't do this without spending more money messages. There's no need for any goomer to look at any other software Savvy is the one.

Do I need to fill this box in?... ok then. The android app (Dont have iphone so couldn't tell you about that) appears to be a little behind with some of the newer features, however its a responsive webapp therefore just using your browser works perfectly, kinda makes me wonder why bother with an app. Savvy is currently very focused on grooming and does not currently offer daycare, boarding or kennel modules, however i'm pretty sure it could work for daycare and basic boarding if required. This is exactly why we love the software because it's not plastered with over complex interface to incorporate features we don't want.

I will be using Savvy for the life of my business. I absolutely love it and recommend it to all my fellow groomers!

I love the detailed customer and pet information capabilities, ease of booking, and how easy it is to customize to suit my needs. I have almost no No-Shows thanks to the sms features. As a home based groomer, I was able to customize to send appointment details specific to my business, as well as an automated message with the address for new clients. All I have to do is hit one button and they get all the information they need. Reminders go out automatically the day before a scheduled appt but can be set to go out at any interval. I am a single home based groomer and this suits my needs perfectly with the least expensive tier, which is only $20 per month. The included monthly sms credits have always been plenty and I haven't needed to purchase extra. You can also customize and edit emails specific to your business and send them automatically to clients. Customer service has always been timely and are ALWAYS super nice to me and resolve any issues or answer any questions very quickly.

The only issue that I had, was that the company is based out of the UK and the default settings are not what are generally used in the US. I needed to update settings from BP to USD, appointment times in texts were listed in 24HR time, and the UK lists dates as DD/MM/YY instead of MM/DD/YY and I was worried it would be a bit confusing for clients. They were very helpful and fixed all the settings for me very quickly however. Again, their customer service has been wonderful. The time difference has never been a problem for communication.

been using this for a month now, really enjoy it, keeps all reccords and prices etc in one please, online booking is good, savvy pay is ideal for taking deposits etc.

easy to use onve you get the hang of all the features and settings.

app isnt the best but just as easy to use a web browser on the phone or tablet

Initially happy but now I dislike the company. I feel they are ripping people off and their customer service is non-existant.

When we set up it was good value. It's got function we wanted, managing appointments & sending text reminders.

No customer service; I complained a long time ago (on multiple occassions) and they ignored me. I had accidently bought a massive text package as it was in dollars (I clicked on it to find out what the conversion rate was) and there was no secondary purchase process and it took it directly from my account.I don't like the price, we are a small business. We are considering options with other cheaper companies however (as Savvy Pet know), it will be time consuming and difficult for us to manually transfer all our clients, dogs and appointments onto a new software. Hence they put the prices up whenever and however much they want.

Very helpful with diary keeping Thier is probably alot more to savvy than what I use it for . But from My experience its great ! And would Recommend

I Love how clear the appointments are. I can accesses from my laptop or phone.The reminders to clients are amazing and automatic and very simple to set up.I have also just found the skip (set how many weeks you set button) which will save me so much time

On the day plan you should also be able to see dogs notes this would be very helpful..Wish it was easier to add pet profile pics of the app .