Its technical support is readily available. The Customer service is very helpful especially in utilizing lead generation effectively.

It gives me confidence that I can contact great technical support if I need help understanding the system.

The fact that Denser AI is swift and easy to use, is magnificent. My organization uses Denser AI.

My experience has been top notch and i will recommend business associates to give it a shot. I already recommended 6 of my close partners and they have very great experience as well.

It also reduces the act of guess work. Its very easy to navigate and above all, it saves cost as it has free trial.

I would say my overall experience with Denser AI was a smooth and user friendly one.

We are happy to integrate it into our product and will also looking into further extending it into other use cases.

Learning Curve: Acquainting yourself with all of its capabilities can be intimidating at first and require some patience and time.

Almost all of the offered features are great. It helped us a lot in supporting our customers, attracting leads to buy our products, and significantly increased our site's interactions.

I liked that Denser AI gives me accurate results for all my questions. Also, the UI/UX design is superb.

Not to mention, technical support that is readily available for integration assistance, and customer service is helping me effectively utilize lead generation to attract more clients.

Everything has been very positive, organized and very helpful.

Great experience over all highly recommend this tool for businesses.

I love everything about them especially the comprehensiveness, accuracy, scalability, flexibility, and cost-effectiveness.

It is risky to have all your eggs in one basket.

I was satisfied with the precise and reliable responses provided by Denser AI, effectively addressing all my inquiries.

This is a very innovative company I have done business with for over 10 years.

Excellent Product and Excellent Customer Service.

Simplicity in setting up Operators/Users. The 10-Day Free Trial was a great opportunity to test out the system.

I love using it and setting it up. We now have 3 accounts with you.

For a small business like ours, that is a big help because we are not always able to be in the office just to handle chat questions.

I like the ability to receive the off-hours or off-line email. I like the quality of the Transcripts.

Provide Support is cost effective and easy to implement.

There was no possibility to transfer chat to another person,  only invite and you have to sit together in the room, makes no sense, only distraction.

The ease of use and reliability are key pros that need to be mentioned. The software has always functioned will minimal bugs or glitches.

They provide an excellent web site chat and customer support product for enhancing any small company's web customer service and sales operation.

Wonderful save for the UTM issue that (when we called to ask if it was fixable) is a deal-breaker.

It is an affordable price and comes with quick and responsive client service.

It is not clear how to add/delete/edit operators. Also the sound played for a chat is annoying and can easily be confused with a phone.

The API, that allows me to build into our system. Has been running flawlessly for over 5 years.

We have Provide Support for years now and still feel that it is worth every penny. It is not expensive and billed every three months.

You can set auto responses and what to do if operators aren't available or don't answer. Integration with our Drupal website was easy.

Provide support is exceptionally easy to use for a customer service agent which is the primary reason we chose to use it.

Provide Support's own staff have been extremely helpful over the years, helping us implement and use their system effectively.

This, coupled with the simple but effective interface that Provide Support offer has made it a real success for us.

Oh yes i recall the incoming chat ringing was awful.

Limited feature limited adjustments like themes. There could be some adjustments here.

Integration with our web host was quick and simple. I am able to monitor traffic on the site as well as communicate with my customers anytime as I have it on my desktop as well as Ipad and Iphone.

US Dollar

Denser AI is an artificial intelligence-powered tool designed to enhance semantic search and chat capabilities on websites. This technology is aimed at companies looking to improve their website search functions and user interactions. By providing precise answers and citations, Denser AI minimizes the occurrence of hallucinations commonly found in other AI systems.

Key features of Denser AI include its ability to power semantic search and chat functions across entire websites. The system delivers accurate answers by citing source pages and documents, and offers both document search results and AI-generated responses. Denser AI provides continuous assistance, resulting in significant cost reductions compared to employing human agents.

In terms of use cases, Denser AI can transform visitor interactions through website chat, facilitating lead generation by collecting customer data. The tool can also assist in the creation of knowledge bases by explaining complex technical documents. Additionally, Denser AI analyzes documents to provide in-depth technical support, and offers compatibility with site scripts, REST, and GraphQL APIs.

LongDescription

Natural Language Processing

AI/Machine Learning

Chatbot

Chat/Messaging

Lead Capture

Natural Language Search

Starter
$19 Per Month 
2 DenserBot 
1500 queries per month 
Maximum of 100 docs/webpages or 50M doc storage per DenserBot 
REST Api 

***
Standard
$89 Per Month 
Details:
4 DenserBot 
7500 queries per month 
Maximum of 2000 docs/webpages or 1G doc storage per DenserBot 
REST Api 


Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

11-50

51-200

201-500

501-1000

Denser AI

Provide Support is a hybrid live chat and real-time website visitor monitoring solution that helps support teams in organizations to manage chat invitations, push pages, call transfers, canned answers and more. The solution can either be accessed via web browsers or deployed on-premise.


Key features apart from real-time visitor monitoring include customization and branding, native operator consoles, spell checker, auto-changing chat icon, multilingual support and web page push capability. Provide Support is suited for a wide variety of business sizes and industries such as insurance, pharmacy, real estate, travel and web designing and hosting.


Additionally, Provide Support includes live chat features, like agent-to-agent chats, the ability to transfer ongoing chats between agents, automatic emailing of chat transcripts and supports integration with Google Analytics. iOS and Android are both supported.


Services are offered on a monthly subscription basis that includes support via email, product videos and live chat.






Activity Tracking

Transfers/Routing

Real Time Monitoring

Offline Form

File Transfer

Mobile Access

Proactive Chat

Transcripts/Chat History

File Sharing

Reporting & Statistics

Website Visitor Tracking

Real-time Consumer-facing Chat

Customizable Branding

Reporting/Analytics

Monitoring

Drag & Drop

Third Party Integrations

Canned Responses

Live Chat

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Provide Support Live Chat is offered as a SaaS.
The price depends on the number of required operator profiles and chosen billing period. The more profiles and the longer billing period, the less price per 1 operator profile per month. 
Small Business (1 operator) - $13/month if billed annually or $24 if billed monthly.
Corporate (3 operators) - $25.80/month if billed annually or $53 if billed monthly. 
Enterprise (10 operators) - $59.40/month if billed annually or $108 if billed monthly. 

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