Very impressed with the Execvision customer service.

I really enjoy the ease of use and the fact that it is better than other products I have used.

The tech, sales and support teams are amazing. They are genuinely nice people who love what they do.

I like that it integrates with Salesforce and forces you to record and your manager to coach since there's accountability on both sides.

The tool so far seems like it has very good ease of use  and the integration with SalesLoft works well.

Competitive pricing, feature can be improved to match competitors.

Sometimes when it is very busy information can become misinterpreted.

It takes time for the calls to be uploaded into  ExecVision which can be frustrating because in the moment you want to figure out where your call went wrong before you proceed with more calls.

I can never find the calls that I want - not labeled correctly or easy to find. I really hate how I go to find a call and it is labeled wrong and I am unable to search it.

I am not sure what I have to say about the software that is bad. Maybe the audio playback.

I love the editing and scoring capabilities within execvision. It's great to receive feedback and then give feedback where needed.

We wanted to call coach and improve our messaging as a sales org.

I know this is a problem on our end but my first call wasn't recorded because the default is set to not record all my calls.

I love all the options to use the scorecard and just the functionality in general. Very easy to use & nice layout.

Great learning tool, great user experience, highly recommend.

Love the UI and data quality; no transcript service is perfect (yet) but aexecVision has done a great job capturing data and making it extremely easy to locate.

The tool is super easy to use and I like the fact that you can go back to a previous call and listen to it over and over again.

Exec vision is a very useful tool that helps me understand where I need to improve. I also like that I can share it with my manager to get feedback.

One of the best coaching tools out there. Really great for the beginners and the experts who are trying to refine their pitch - it is great as well.

Setup is very easy and I like the clean, easy to navigate interface.

My overall experience involves picking up on how to use it very quickly and continuing to enjoy my time in it each day. I love the feedback feature best.

It helps a lot in increasing the productivity of the team. I have seen a lot of growth in sales and marketing after using this software.

The admin console can view all connected sessions, admin user can join any session or monitor any tech. Reporting system is amazing re connected sessions or the techs performance.

There are alternatives that are significantly less expense, however, you get what you pay for.

I'd go to say it's 100% one of the best remote support software money can buy.

There is only a few things that were difficult with the product. My main concern was with the UX.

It has different products for different usage. For serious Helpdesk support, this is a true product to look into it.

Quite frankly, it is the most important software I use.

LogMeIn Rescue has a lightweight interface and is quite easy to use. I used it when it was free and also when it came at a cost, but it was a great tool overall.

If we exclude price then this is the best remote software I have ever used with clients, it provided everything we are looking for.

Great app, helpful for remote IT troubleshooting, it has been quite easy to use.

Overall the experience with LogMeIn Rescue was positive. Couldn't be more positive.

We have had trouble getting to the bottom of these issues.

There are a lot of options for delivering the connection info. There is good reporting, and the ability to capture screens, as long as we are working from the office, and strong APIs.

I have used LogMeIn for sometime, overall, it is a solid product. The LogMeIn Rescue is a good Support/Help Desk product and does not need to be pre-installed on client machines.

Effective and efficient solution to resolve our customers issues via secure remote access.

I love that this is a great software that can be used and is user friendly.

There is too much control over my PC preventing me from working in parallel and also has a negative effect on my privacy.

Even we can have more than one remote sessions. Simple process and easy to understand the requirements of clients due to reliability and security of the communication protocol.

With the LogMeIn Rescue platform, we can easily connect remotely with our customers all over the world within few seconds. It saves our time and money.

What I love about this software is that it makes remote fixing quick and easy.

It was missing features and just needed more ummph.

I did not deal with the licensing so I can't speak to that. I used this as a support technician and it is a solid product.

My IT team uses LogMeIn Rescue to remotely connect to our PCs and resolve IT issues, it is easy to use, i can easily grant remote access to them.

Good solid remote support product and the mobile phone element is very useful.

This is a great tool for any IT Professional that will be supporting customers remotely.

Great for remoting into machines and troubleshooting.

Sometimes the prompts and such seem scary to customers since they have to give direct access to control their machines.

Very easily integrated into an already established support team and takes almost no time at all to set up.

Secure chat is here and you can have multiple session at the same time and use integrated secure file transfert when needed. There are many connectors available ( servicenow. salesforce... ).

US Dollar

ExecVision is a cloud-based conversation intelligence platform that helps organizations train sales teams and monitor performance. It is primarily designed to transcribe calls and provide managers key metrics.


Firms can use the artificial-intelligence based transcription functionality to record calls, gather valuable insights and query call data based on keywords, sentiment and calls stages. ExecVision is equipped with a tracking and reporting module to measure the development of representatives over time. Additional features include libraries, searching, commenting, sharing, tracking, a mobile app, scoring and coaching.


ExecVision integrates with applications such as Fenero, Amazon S3, Box, Call Recording Center, Cisco, ClearSlide, ConnectLeader, DialSource, Google Drive, DropBox and Microsoft Dynamics. It is available on a monthly subscription basis and support is provided via email and an online help desk.



LongDescription

Commenting/Notes

Meeting Management

Performance Management

Sentiment Analysis

Call Recording

Call Logging

Goal Management

Collaboration Tools

Natural Language Processing

Content Library

On-Demand Recording

Assessment Management

Audio / Video Conferencing

Content Management

Performance Metrics

Training Management

Chat Transcript

Learning Paths/Tracks

AI/Machine Learning

Reporting & Statistics

Dashboard

Multi-Language

Speech Recognition

Goal Setting/Tracking

Reporting/Analytics

Scheduled Recording

Call Monitoring

Archiving & Retention

Third Party Integrations

Onboarding

Data Management

Search/Filter

Web browser (OS agnostic)

Email/Help Desk

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

ExecVision

In Person

Live Online

Webinars

Documentation

LogMeIn Rescue by GoTo is a cloud-based remote support tool that helps organizations provide technical support to their customers. The product caters to businesses of all sizes. Key features include remote support, mobile support, video support, security, integration and API, administration, reporting, customization and branding.


The remote support feature helps users reboot and reconnect during troubleshooting, even if the devices are unattended. Troubleshooting performance can be monitored through remote diagnostics, which show a summary of all processes and services.


The video support feature enables users to perform virtual walkthroughs. The system integrates with services such as ServiceNow and Salesforce to facilitate customer engagement and track help requests.



Surveys & Feedback

Softphone

Real Time Screen Sharing

Screen Capture

Session Recording

Video Chat

Contract/License Management

Change Management

Electronic Signature

IVR/Voice Recognition

Automatic Call Distribution

Project Management

Blended Call Center

Screen Recording

Automated Routing

Targeted/Locked Screen Sharing

File Transfer

Problem Management

Self Service Portal

Screen Sharing

Unattended Access

Inbound Call Center

Annotations

Diagnostic Tools

Multi-Channel Communication

Configuration Management

Queue Management

Desktop/Browser Sharing

Mobile Screen Sharing

Predictive Dialer

Email Management

Video Support

Ticket Management

Asset Tracking

File Sharing

Activity Dashboard

Computer Telephony Integration

Knowledge Base Management

Screen Mirroring

Real-Time Chat

Chat/Messaging

Availability Management

Presenter Control Management

Real-time Consumer-facing Chat

Interaction Tracking

Time Zone Tracking

Audit Management

Alerts/Escalation

Customizable Branding

Remote Access/Control

Employee Activity Monitoring

Video Conferencing

Incident Management

Remote Support

Session Transfer

Third-Party Integrations

Multi-Participant Screen Sharing

Task Management

Release Management

Live Chat

Campaign Management

For MSPs

Access Controls/Permissions

GoTo Rescue Yearly: $1,299.00	
GoTo Rescue Monthly: $108.25
Add support for Smartphone devices: $450.00

ExecVision vs LogMeIn Rescue

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons