Missing some features regarding customization.

I like its appearance , ease of use and auto responses and that it is very customisable. I also like how easy it was to integrate with my website.

Quite complete solutions (nice chat experience for customers, analysis features and operation itself).

It is great way to build customer relationship through live chat platform.

I liked how quickly I was able to implement the chat tool on our website and the great customer support I received during that phase.

Great and easy way to interact live with your costumers.

It was easy to integrate Userlike onto our website, which I build and run myself. The tutorials were terrific and made setting up a breeze.

Its free, its easy to use, its professional, high quality and easy to install. And... it works! not much more you could ask for from a free solution.

Sometimes the settings were a little bit unclear.

A little red dot under the bell icon visible only in the main administrator account was indicating the problem.

I am very satisfied with the use and really excited where the future will take us with their struggle to develop new things.

It's a useful feature and you can engage with a whole set of audience that prefers to chat. There are premium options for those with a good budget that can get even better features.

I am very pleased with the tool. Elegant and professional.

I like to be able to chat with my clients in real time. For people who want quick answers, this is an ideal option.

I like the customer support: speedy, friendly and competent. In addition, I like that there is a free-version available.

The software was easy to implement and customise to our needs and CI. The tutorials are great, but it is pretty self explanatory anyway.

240 messages where not delivered to our inbox since December 2019 to July 2020. Just imagine how many clients we lost.

A good value for money, specially for small and medium size company with lots of useful features and exceptional ease of use.

Good integration in Wordpress Multi Languages Support Good Stats User Personalization Multiple Operators Macros.

Easy to use a person recommended it so far so good as a trial.

Easy to use and to setup. We plan to use this for direct customer interaction and support as well as chatting solution for team members.

This platform helped me to improve my business, increase my sales. Its really easy and fast to connect with my customer through live chat.

That u can let your costomers ask for help with ease.

We have been using Userlike frequently and are very impressed by the many functions it provides.

Ease of use, ability to fine tune, intergration to other platforms.

Whats pp is the best for communication and a free tool I will always recommend it as on as is free.

In general, WhatsApp is a wonderful application and has a wide range, and this in return is free and easy to use, and this makes it distinct.

It notify the acknowledgement of message received and I like it. It is great help in mobile apps.

As a field worker, WhatsApp provides me a chance to share my information with my team very easily, like images, location, audio massages, Videos. As a result, we can complete our work perfectly.

WhatsApp have been so good that I have not seen any software to replace it.

It’s an excellent and reliable marketing platform that i ever used. This software is very easy to use and help to connect the potential customer.

If you are a social person, as I am, you may join different groups worldwide and there are no limits on that. Now you can share everything with your community, even your feelings.

This is the best app ever and I will recommend it to everyone. It has really helped me in my business promotion.

For video calling I always need a stable internet connection, otherwise, distortion will be frustrated.

WhatsApp for Business is a great option for small businesses looking for a cost-effective and easy way to communicate with customers and clients.

All thanks and appreciation to the inventor and the existing company with my wishes for the signs for the negatives that I mentioned above and their solution.

My family members when celebrating birthdays  I always join those events on Whatsapp. I never felt myself away from my loved ones.

It takes a few seconds delay to send your voice when you talk to someone on WhatsApp, for new users it takes some time to understand this.

No cross platform application.it doesn't have scheduled messaging.

Overall amazing experience and i would surely recommend as long as whatsapp is free.

Overall, my experience with this tool has been just excellent. In a short investment time, it is possible to obtain a return thanks to the ease of communication.

I really like how quick and easy it is to use the App.

I don't have to go through hardship sending messages to my customers in one click.

They share photos and video clips, and that's all someone requires from a distance. It's a platform that provides a great balance of individual users to business use.

WhatsApp Marketing Software is one of the best mobile marketing platform that integrated very well with WhatsApp.

I love the experience and l'm still loving the experience.

I was benefitted with WhatsApp Marketing in my business with its Marketing strategy and systematic procedure.

Most useful app, we can talk easily anytime , chat easily all over world ,free of cost even other state also we can talk , not like the old days when we had to write letters and wait for the reply.

Easy to earn the best in all groups of customers, neighbours, jobss with mass marketing messages, catalogue, videos, PDFs, images, texts all ways of earning money.

I am using WhatsApp on daily basis and the best thing is that you can create a conference call and it's an add free application.

WhatsApp apps have been so good that I have nothing to replace it  easy to use and also fast to use.

It's pricing ,it have many features and they are well functioning. It also sends mass messages automatically.

They make business management easy, because you can integrate it with your website or social media handle.

You can easily get your number banned for spamming.

Easy navigation and Transparency is maintained.

It is a necessary evil from a business standpoint as other options are not well marketed so the majority of users continue using this program.

It is similar to the normal whatsapp due to the interface design one might mistake it for the regular whatsapp application.

US Dollar

Userlike is the leading software for live chat and customer messaging in Germany that offers businesses a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger, SMS and more. From here, all messages can be processed with professional service features such as message templates, live translations, file sharing and intelligent routing. 
 
Userlike has a powerful website messenger that companies can integrate into their website in just a few steps. 
The live chat tool lets your customers choose to either have a real-time conversation or continue it at a later time - just like their favorite messaging apps. 
For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship in the process.
 
Self-learning chatbots, FAQ pages and contact forms can be used in your customer service via the Userlike AI Automation Hub. This feature is connected to an AI knowledge base that learns independently over time, improving the accuracy of its answers to customer inquiries.
 
For Userlike, data protection comes first. That’s why the software is developed and hosted in Germany. Combined special data protection features, such as automatic data deletion and a direct data protection link in the website messenger, make Userlike a GDPR-compliant customer communication solution.  
 
Since Userlike can adapt to your business goals, it’s an all-in-one solution that’s suitable for any company size. Small and medium-sized companies as well as large corporations such as Bayer and Hermes already rely on Userlike. 


LongDescription

Support Ticket Management

Real Time Analytics

Cataloging/Categorization

Surveys & Feedback

Personalization

Customizable Reports

Activity Tracking

Transfers/Routing

SMS Messaging

Video Chat

Real-Time Monitoring

Customer Service Analytics

Human Handover

Knowledge Management

Communication Management

Customer Database

Offline Form

Template Management

Customer Support

One-to-One Messaging

Email Distribution

Customer Experience Management

Screen Sharing

Mobile Access

Proactive Chat

Multi-Channel Data Collection

Survey/Poll Management

Transcripts/Chat History

Performance Metrics

Routing

Chat Transcript

Multi-Channel Communication

Queue Management

Social Media Integration

Real-Time Notifications

AI/Machine Learning

Real-time Updates

Email Management

Video Support

File Sharing

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Data Visualization

Website Visitor Tracking

Geotargeting

Chat/Messaging

Customizable Templates

Real-time Conversations

Real-time Consumer-facing Chat

Dashboard

Multi-Language

Alerts/Escalation

Real Time Reporting

Customizable Branding

Behavior Tracking

Chatbot

Reporting/Analytics

Feedback Management

Pre-Configured Bot

Negative Feedback Management

Auto-Responders

Customer History

Third-Party Integrations

Canned Responses

Live Chat

Virtual Assistant

Search/Filter

Lead Capture

Multiple User Accounts

Ticket Management

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Start with our free trial, no credit card is required. Then decide whether to go with our free product or one of our premium plans, outlined below:

Team: $100/month (billed monthly) or $90/month (billed annually) or $80/month (billed biennially)

Corporate: $320/month (billed monthly) or $290/month (billed annually) or $256/month (billed biennially)

Flex: Contact Userlike for custom quote

Email/Help Desk

FAQs/Forum

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Userlike

In Person

Live Online

Webinars

Documentation

Videos

Whappext is a WhatsApp marketing Software that caters to a diverse range of entities, including small, medium, and large companies, NGOs, educational institutes, retails, MLM, software companies, and digital marketers. It offers the following features:

- Automated bulk messaging: Seamlessly send bulk WhatsApp messages to customers with just a few clicks, streamlining your communication process.
- Versatility: From text and images to documents, Whappext allows you to share a variety of content, ensuring your messages are impactful and engaging.
- Targeted marketing: Reach your audience precisely with advanced targeting features, optimizing your marketing efforts for maximum impact.

Whappext is designed to deliver results, helping you enhance customer engagement, boost sales, and strengthen brand presence. The user-friendly interface ensures a smooth experience for every user.

Userlike vs Whappext

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