Our biggest struggle right now is using one Canny instance for different products and services we have.

Canny makes it super easy to track the most requested features from our customers and keep track of them, as well as publish status updates to the people who are interested.

Canny is the best product - we reviewed them all and are delighted that we selected Canny.

I enjoy the minimal branding and easy integration with our application. We didn't have to build the entire system ourselves and the Intercom integration is great as well.

So easy to get teams to adopt who don't have experience logging feedback, a great place to start - easy to learn and use.

As a small team, prioritizing what features to build is very important to us. And Canny shows us the direction that we should be sailing towards.

Many great chats have been kicked off in our team from the Slack integration (like a suggestion hitting x number of votes).

I needed it to integrate with Intercom and it works great.

Features and analyzation/reporting is weak on Canny. Would like to be able to analyze tags, and look at trends for requests overall.

Canny is really the best by far (beats email and chat support).

Beware - they refuse to listen to top-voted feedback.

Canny is really great for capturing user feedback.

We love Canny's clean and intuitive interface which makes it easy for our users to navigate and submit feedback. Canny's changelog feature is very useful in showing our product's progress clearly.

It also integrates with Intercom which is great. The support team is brilliant really responsive and they know their stuff so implementation was easy.

The constant updates and improvements are nice.

That only the pricing top tier can provided restricted access setups for their team.

It shows that we care about what our users want. And that helps build customer loyalty.

Easy to use with a great interface and UX solution.

Before Canny, we were using a product that was very well established in the market, but a negative experience for ourselves & our customers to use.

I have been very pleased with our ability to track feature requests from our customers, while also providing these customers with updates on their requests.

Amazing experience with customer support and the product.

I have used the software for a month or two now and it works great. My customers are engaged to help me grow my product.

Canny has given us a better overall picture of what our customers are saying. That directly ties into our roadmap and product improvements and allows us to be more customer driven.

I love the clean design and intuitive UX. Canny is great at collecting and managing feedback and I love all the integrations especially with Intercom.

Love how easy it is to use, it's intuitive right off the bat.

It's ease of use, simple yet effective way to collect feedback. Excellent customer service, fast and efficient just like we want it.

Integration with Intercom was especially helpful for us because we are running strong on it.

Difficult to display the roadmap for everyone. Would expect more users (customizable) user roles as well.

This kind of solution builds loyalty with customers by not only improving your product but showing customers you are listening and their feedback is important.

Customer service is awesome as well, very fast.

Very comprehensive ERP software with a lot of capabilities and customization opportunities.

It is an excellent product for its price point.

Syspro was implemented to give us a solid, robust and scalable ERP solution that met the majority of our needs.

Enterprise Resource Planning with low cost and lite features that is not too cumbersome.

I enjoy the overall ease of use that Syspro provides for importing customer's orders in to our system. We are able to quickly take a customer's purchase order and convert it to a streamlined format.

I have found Syspro to be an excellent middle level enterprise resource planning solution for our company.

There are lots of companies that offer Syspro integration out of the box, and the user base is a great community.

There support is great and the staff is very helpful. They always seem to go out of their way to be sure I am taken care of.

Overall it is a very good software for the money and easy to use with plenty of customization options available.

You can easily create customized features and external applications using your own programming tools like Visual Studio but that integrate seamlessly with Syspro.

Almost everything can be exported to excel for easy reporting functions. Integrates well with sharepoint, which is a big plus to our company.

Business objects allow you to enforce strict data schemas so you can be confident that inbound data meets the Syspro standards - you only want good data going in.

A  bad implementation can lead to a bad experience with this product.

We have been able to develop numerous add ons and custom applications that add real value to our Syspro implementation. Like any major ERP software, Syspro cannot be everything to everyone.

There is nothing that I am aware of that I would consider as a negative to the service that they provided.

Fortunately, Syspro gives you a very robust business object framework to deal with these situations.

The features are limited so I look forward for more upgrade.

The online help is robust, and the online forums are available for technical help.

The vendor is very responsive to the needs of the user and quick to resolve issues that are presented.

Try to avoid custom modifications if you can, it's difficult to upgrade and expensive with having to have the custom mods re-compiled every time.

International development across countries ends up producing a varied interaction with the product. Lack of consistency in the interface that is sometimes bothersome.

It is very user friendly and easy to learn. And it allows me to view the up to date inventory at any time.

Syspro integrated all the necessary information as you need it. I like how I handle its customization feature to be more understandable.

Upon doing so, many users lost permissions. We have a service contract with Syspro (directly, not through a VAR), and they told us it should not have done that.

Per above, user friendly and easy to navigate. Service has been timely and effective.

We are the rare company that is in the middle - we don't hate Syspro, but we don't like it either.

Powerful software that is not reliant on online servers.

The software is extremely powerful for the price and the software and customer support are top notch.

While the core functionality is extensive and varied the ability to quickly build new features that tie directly into Syspro is a sure way to improve your ROI.

In situations where more complex or different functionality is needed, Syspro makes it very easy to integrate with third-party softwares.

I found it at first a little hard to know how to use it, I found I would accidentally delete fields in my search area screen and not know how I did it and how to get it back.

US Dollar

Canny is a feedback management platform designed to help businesses collect and analyze insights from customers and account holders, plan roadmaps and announce product updates. Administrators can automatically link feedback to existing user accounts, group similar requests together, discuss ideas with internal teams and let customers vote in by adding them to private boards. 


Features of Canny include customizable branding, API, webhooks, reporting, feature request tracking. idea management, public roadmapping and more. Users can maintain a changelog of all product updates and filter by label IDs to display logs specific to separate products. Additionally, it allows teams to synchronize project updates or statuses across systems and notify customers about upcoming features. 


Canny facilitates integration with several third-party applications such as Zapier, Slack, Intercom, Zendesk, Salesforce, Jira, GitHub, Segment, Microsoft Teams, and more. Pricing is available on monthly subscriptions.



LongDescription

Commenting/Notes

Status Tracking

Release Planning

Idea Management

Customer Segmentation

SSL Security

Single Sign On

Product Roadmapping

Collaboration Tools

Ideation

Multi-Channel Data Collection

Idea Ranking

Discussions/Forums

Product Lifecycle Management

Alerts/Notifications

Chat/Messaging

Polls/Voting

Widgets

Prioritization

Feedback Management

Tagging

Third-Party Integrations

Innovation Management

Resource Management

Real Time Data

Predictive Analytics

Order Management

Bills of Material

Production Scheduling

Inventory Management

Web browser (OS agnostic)

Start out with our Free plan, and scale as needed as you get more feedback.

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Canny

Webinars

Documentation

Videos

About SYSPRO
SYSPRO is an enterprise resource planning (ERP) solution that is industry-built and provides last-mile capabilities for manufacturing and distribution businesses. SYSPRO provides the solutions, processes, and tools to assist in managing data for faster business insights and informed decision-making. The solution is scalable and can be deployed in the cloud, on-premise, or hybrid, and accessed via the web or windows applications to provide customers with choice and flexibility.

Key features of SYSPRO include centralized business intelligence solutions with ERP embedded analytics for faster decsion making, depth of functionality in Manufacturing Operations Management (MOM), inventory, distribution, and procurement due to market specialization, self-service, supply chain extensibility and customization, and tailoring. SYSPRO also supports out-of-the-box integrations and connectors, where customers have the ability to integrate technologies such as AI, ML, and IoT into their ERP system and extend the solution to connect to other systems.

SYSPRO services over 15,000 licensed companies in over 60 countries across six continents across three key regions, including the Americas, EMEA, and APAC.

Forecasting

Purchase Order Management

Barcode/Ticket Scanning

Document Storage

General Ledger

Bank Reconciliation

Sales Pipeline Management

Referral Tracking

Supply Chain Management

Financial Management

Enterprise Asset Management

Calendar/Reminder System

Invoice Management

Pipeline Management

Sales Orders

Customer Database

Customizable Fields

Shipping Management

Warehouse Management

Accounting

Distribution Management

Lead Generation

Contact Management

Lead Management

Multi-Currency

Email Marketing

Mobile Access

Sales Reports

Inventory Tracking

Territory Management

Workflow Management

Email Management

Activity Dashboard

Invoice Processing

Segmentation

Billing & Invoicing

Interaction Tracking

Expense Tracking

Reporting/Analytics

Payroll Management

Supplier Management

Order Processing

Quotes/Estimates

Task Management

Sales Forecasting

Document Management

Quality Management

Safety Management

Production Management

Material Requirements Planning

Traceability

Work Order Management

Compliance Management

Quality Control

Barcoding/RFID

Change Management

Bill of Material Analysis

Item Management

Audit Trail

Cost Tracking

Estimating

Inventory Control

Search/Filter

BOM Creation

Serial Number Tracking

Chemical Management

Capacity Planning

Job Costing

Real-Time Monitoring

Scheduling

For Aerospace Industry

Access Controls/Permissions

Inventory Optimization

Budgeting/Forecasting

For Metal Fabrication

Food Traceability

Windows 7

Windows Vista

Windows XP

Linux

Windows 2000

Windows 8

Windows 10

SYSPRO pricing is based on customer requirements, the number of users and software deployment.

Canny vs SYSPRO

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons