The implementation of EQMS to the department has been very successful. We have come across some issues, however the helpdesk have been very helpful with any problems.

With the acquisitions, the ease of having Q-Pulse Enterprise allowed us to roll out the QMS and provide real live data and streamline a number of our processes.

Poor integration between modules. To link issues with suppliers may be slow.

Integration of the software was quick and easy, as is general use on a day to day basis.

Some of the reports such as 'out of date' documents has encouraged the team to update these document quickly. It is a good prompt to ensure we do not fall behind.

Q-Pulse is user friendly, intuitive and easy to navigate. It provides the functionality required to manage documents, audits and assets easily.

I waste a lot of time every time I have to use the program.

The program is very straight forward with minimal instructions you are easily moving thru the program.

It has worked great for us on documentation control and non-conformances.

Ease of use - the system is easy to use and intuitive after some training. As with any computerised system, it helps when the databases are used routinely.

It's limited capacity ensures you get one-on-one attention from their technical team if needed, and networking with other users proved invaluable.

Hence we have not had any areas within the system that we disliked.

The core functionality is good for the purpose for which it is designed.

Mexichem needed a GxP compliant solution that was quick and easy to implement.

We have been using EQMS for a year now and have found it to be an excellent time saver and great value for money.

Technical support is excellent. They respond in a timely manner - same day in every instance where I've needed them.

Integration - when all the metadata had been collected, the integration with existing business processes was easy as the organisation was operating a paper based document management system.

I come across many difficulties with the functionality of EQMS , i work with large documents which won't upload to the system.

CA/PA, AUDIT, Documents modules are customizable and somewhat easy to use.

Yes, it really is true (actual people). Try it for yourself, it is refreshing in this day of the robot society.

Support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help  us drive continuous improvement across the site.

A positive experience with knowledgeable and helpful staff to help you through the implementation and problem solving.

If staff use the product frequently they will find it very easy to use. It has many useful features that support business processes.

Unfortunately it is not used throughout the organisation resulting in conflict sometimes with other document storage IT systems and we occasionally have to duplicate documents.

The use of issue manager to drive any process (which dosent neccesserily need to be quality related) is brilliant.

Very happy overall with the document and issue manager modules utilised within EQMS. Have already had a product upgrade and the customer support from the rep is excellent.

I called customer support over a year ago and the problem is still not resolved.

We like the simplicity and standardisation of this software, making multiple tasks and records easy to generate and maintain.

One of the main benefits that we have realised through implementing EQMS is connectivity with our employees and the Quality Management System.

User friendly, customer support and the workflows within the system.

No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file.

Very easy to install and set-up. An unlimited, stand-alone version can be downloaded and installed for free.

Application updates sometimes have problems after deploymentThere is a problem with the limitation for offlining the database, since it runs locally on the SQL Express server (local db).

I really like the solution which perfectly fits my needs.

The bottom line is that my investment in eWay's CRM has simplified my daily organizational activity and help me enhance my marketing efforts and grow TRI-WEH Restoration's business.

Ease of use and customization. GDPR features are amazing.

Great contant and task management, great e-mail tracking - it simply does what I expect.

Practical tool, help definitely in the all sales steps / process especially good guide to the closing sales.

The integration is superb and everything is working well for us.

Occasional application crash, some data fields are different from Outlook.

It has bugs fairly regularly. Not a ton, but enough to be inconvenient at times.

Email integration is amazing. I've been searching for a tool like this for years.

It has never been easier to take a call from a prospect and pull up the inquiry details for discussion and to progress the solution for them.

It’s easy, adoptable and fits all users. For us as a small company it’s in the right pricerange and has all the features we need.

The one thing which bothered me more than everything else would be the functionalities. It's too restricting, is what I believe.

The lack of ability to provide its models and menus with alternative display names/headings is disappointing.

An excellent programme for business corporations to exchange and share and save information in teams in small or big companies.

Synchronization process is sometimes slow, produce many warnings and the informative mini window at the center of monitor is annoying when you are reading something.

Had a bad experience when I merged new accounts  into the CRM. An error occurred that merged the new accounts into existing accounts.

The ease of tracking emails on contacts and deals has been great. The tasks manager is simple to use and effective.

I still miss the bulk change feature in lists without having to open each individual item.

This software i very easy pro use. I have overview about my costumers everytime.

They provided a free trial, reached out to us for support on multiple occasions. They really do want to make sure that this is the best tool for you.

As much as i used it i find it quite easy to use and we can easily managed the invoice and  track the activites and we can do time management and i personally love the UI and its recent update is wow.

We love the automated tasks and emails that come with the advanced projects. It is super easy to use.

The system is very clear and easy to use. We have saved the history of the relationship with all the clients and employees.

I am still very new in using Eway, but so far, my experience has beeen more than great. The team are amazing and very helpful, and most importantly easy to reach.

Good product in good price, czech language, good support, easy work on this software, easy orientation during work.

Easy to implement, easy to use, great integration with MS Office - you work in a well known interface of MS Outlook.

Customer support is also the best I've seen from any company in any industry.

Easy to use, highly intuitive, outlook based - amazing crm, integral to our business. The continued ongoing support and customer service is top shelf.

This has been a wonderful tool for a individual as free option.

The integration with Outlook is seemless and the interaction between projects, tasks, journals, contacts and companies is amazing.

Pound Sterling

Q-Pulse is a governance, risk and compliance (GRC) solution for the manufacturing, health care and airline industries. The solution enables organizations to manage their processes and take preventive action. Q-Pulse provides on-premise and cloud-based deployment options. It helps risk managers to manage documents, audits, suppliers, incidents and risk.


With Q-Pulse’s document management feature, executives can collect, store, access and manage files from a centralized repository. The solution is able to send automatic notifications to users when a document is created, edited and published.


The solution’s risk management feature creates a platform to establish a risk strategy for organizations. Q-Pulse enables organizations to fulfill ISO 9001:2015 Risk-Based Information Security Management System (ISMS) standards. In addition, the solution streamlines the audit process by creating checklists.


Q-Pulse also offers a mobile application for Android and iOS devices.



LongDescription

Sarbanes-Oxley Compliance

Operational Risk Management

ISO Standards Management

Document Storage

Access Controls/Permissions

Equipment Management

FDA Compliance

HIPAA Compliant

ISO Compliance

Risk Assessment

Complaint Management

Document Capture

Environmental Compliance

Collaboration Tools

File Recovery

Offline Access

Risk Management

Document Classification

Risk Reporting

Version Control

Mobile Access

Compliance Management

Training Management

Maintenance Management

Controls Audit

Document Coding & Control

Defect Tracking

Asset Tracking

File Sharing

Alerts/Notifications

IT Risk Management

Quality Control

Nonconformance Tracking

Customizable Templates

Response Management

Dashboard

Root Cause Analysis

Audit Management

Supplier Quality Control

Compliance Tracking

Monitoring

Supplier Management

Customizable Forms

Incident Management

Corrective and Preventive Actions (CAPA)

Action Management

Archiving & Retention

OSHA Compliance

Document Generation

Calendar Management

Lifecycle Management

Traceability

Vendor Master Data Management

Product Data Management

Inventory Management

For Mechanical Equipment

Equipment Tracking

Maintenance Scheduling

Incident Reporting

Audit Planning

Governance

Workflow Configuration

Occupational Health Management

Business Process Automation

Reporting/Analytics

Task Management

Document Management

Pricing information is available on inquiry.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Ideagen Quality Management

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

CRM tools within e-Way CRM are integrated with Outlook, allowing for further use and expansion of the system. With this software, marketing is done easily and efficiently because it can assist in creating strategic plans, sending bulk emails, generating leads and evaluation. It also has tools to have successful sales.


The CRM, together with Outlook, stores data about the customers and allows users to access them. The software also offers a project management module that allows automation of the workflow. Additionally, assessment of the business performance is possible with the analytics tool available in this software. Professionals can also use it as a web application or via mobile devices. It works offline so employees can track business opportunities and engage with customers, even from remote locations.


File Management

Commenting/Notes

Real-Time Analytics

Engagement Tracking

Deadline Management

Milestone Tracking

Document Templates

Project Workflow

Customer Surveys

Case Management

Forecasting

Multi-Channel Marketing

Status Tracking

Meeting Management

Billable Items Tracking

Internal Chat Integration

Committee Management

Subcontractor Management

Due Date Tracking

Time Tracking

Project Templates

Trust Accounting

Lead Capture

Performance Management

Email Alerts

Customizable Reports

Activity Tracking

Data Synchronization

Customer Segmentation

Timer

Subscription Management

Charting

Progress Tracking

Drip Campaigns

Job Costing

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

Ad hoc Reporting

Financial Management

SSL Security

Calendar/Reminder System

Relationship Tracking

Time Clock

Invoice Management

Premium monthly: $24 per user, per month.
Premium lifetime: $369 per user + 15% annual support fee.

A free plan is also available.

Ideagen Quality Management vs eWay-CRM

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons