Marker

RATING:

4.8

Overview

About Marker

Marker is a visual feedback and bug reporting tool. Marker is designed for software teams that want an easy way to capture and share visual feedback. Marker allows users to take screenshots and annotate them with comments, suggestions or bug reports. Annotations can include text, arrows, highlights and more. Teams can use Marker to get feedback on designs, identify bugs, or make change requests. Marker integrates with popular project management tools like Jira, Trello and Asana. This allows teams to turn visual feedback into actionable tasks and bugs, keeping all collaboration in one place. Support and deployment are simple since Marker is a web app that works on any modern browser. Teams can get started quickly without any software to install.

Marker Pricing

- Starter: $39/month - Team: $79/month - Company: $159/month

Starting price:

$39.00 per month

Free trial:

Available

Free version:

Not Available

Slide 1 of 4

Marker Reviews

Overall Rating

4.8

Ratings Breakdown

(44)

(11)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Marker

1 - 5 of 55 Reviews

Read All 55 Reviews

Alex

Verified reviewer

Internet

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed March 2018

Easy way to share visual issues

This is the kind of software that saves you time allowing you to focus on what really matter.

PROS

As a developer, I love that all issues reported into Jira actually come with the source URL and information about the user environment (Browser, OS, screen size, ...)

CONS

I really hope that the team at Marker.io will build the ability to edit the built-in bug reporting template

Vendor Response

We now support a custom bug report template help your colleagues & clients report bugs that fit your developers' needs. Just go to your dashboard and you'll see this a new tab allowing you to edit your bug report template.

Replied March 2018

Ben

Internet, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed March 2023

Does a few, specific things extremely well.

PROS

Marker saves our team tons of time by allowing our clients to report bugs and issues on the software we developer quickly and efficiently. Clients feel empowered to be able to send feedback with zero friction or issues. The resulting tickets go directly into Jira so we can prioritize alongside all of our other work. Marker is perfect for what it sets out to do.Also - their support is fantastic. The [sensitive content hidden] is responsive and takes care to act on feedback and feature requests super quickly.

CONS

N/A - it is perfect for what it aims to do.

Reasons for switching to Marker

Jira is great for overall work management, but for bug reporting, it lacked the features and ease of use that Marker offers.

Christian

Marketing and Advertising, 2-10 employees

Review Source: Capterra

OVERALL RATING:

EASE OF USE

FUNCTIONALITY

Reviewed July 2023

Marker is great for some things but not others

Very nice interface and integrations. May be a bit too expensive for a single web designer/developer. Would like to see on-page integration.

PROS

I tried Marker for QA and issue tracking on websites. It works great to create tickets and integrates nicely with Trello (and many other Kanban-style software). There is a nice integration for allowing users to post their feedback either as a guest or a registered user.

CONS

Marker does not have real-time live issue tracking for website projects. This was crucial for me so that there were no duplicate tickets on a single page. There are probably workarounds but I wanted something that would allow me to navigate to a webpage and see the tickets associated with it directly on the page.

Reason for choosing Marker

I tried the Marker.io trial version but it did not meet my specific needs.

Vincent

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed March 2018

Bug reporting has never been easier since I've been using Marker !!

PROS

Before Marker, it was very difficult to explain a bug to my development team. I had to take print screens, then send by email, explain in the email the bug, etc. Thanks to Marker, it became very easy! all done in <10 seconds!

CONS

It would really be nice if the team could add video recording as a new feature to capture more dynamic bugs

Sean

Verified reviewer

Design

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed March 2018

Premium capture and annotate tool built for Agencies

PROS

Marker.io makes it easy for our clients, project managers, QA and designers to report bugs and issues to our development team via Trello and other support services we employ.

CONS

If Marker.io could grab the content of the console log, that would be awesome. Also, really looking forward to having access the Browserstack integration!

Read All 55 Reviews