mlean vs UpKeep

RATING:

4.3

(31)

mlean has 31 reviews and a rating of 4.32 / 5 stars vs UpKeep which has 1329 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (31)
4.6 (1329)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 28, 2024
April 26, 2024
Pros/Cons
  • Pros

  • Good shared system accessible to all, with any type of device, which in real time allows you to check what the users are recording on the system.
  • The continuous customer support every step of the way through set up, implementation and use has been amazing.
  • Cons

  • Due to this, sometimes could be a little bit confusing initial configuration of the system.
  • Some features are still missing and others are still a little undersized in terms of capacity, but the essentials are there and usable.
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  • Pros

  • I love how user friendly it is. I also love how fast the response time is.
  • I like the ease of use and having the app is very handy. It's a good way to communicate with the team.
  • Cons

  • System seems to freeze up a lot... annoying when it happens and starting over means losing what you just typed.
  • Development team seems restricted on what they can and cannot do while finalizing the program for users.
Read all user reviews
Pricing Range
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$
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$
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2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos