All QEdge Reviews
1-12 of 12 Reviews
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Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Intas Pharmaceutical User reviews
QEdge is user friendly application, all useful functions reduce the manual transactions. Access of required data through ease search function. High level security of data.
PROSInterface is very attractive and application is having user friendly functions. Reporting system is very useful to present the data.
CONSThere no such thing, as the system gives excellent performance.
Vendor Response
We are glad that you are highly satisfied with user interoperability, security & reporting capabilities within our solution. Our team will definitely be happy on what you wrote. We put customer experience & satisfaction as a priority & your review affirms the hard work our team puts in every day. Appreciate your kind feed back.
Replied April 2020
Birendra
Pharmaceuticals, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Compliance to international regulatory norms
Excellent in terms of regulatory compliance for example 21 cfr part 11, EU, MHRA, Brazil etc. It gives great comfort to regulatory auditors in terms of compliance.
PROSEasy to use. You can train any person without any difficulties
CONSRequire more feature to integrate with other software like plan-visas etc.
Reason for choosing QEdge
We did customize QEdge as per our company requirement. So that process flow did work exactly same as per our defined procedure.
Vendor Response
We are thrilled that you entrusted our solution as compared to peers in the market & we are able to meet your enterprise specific needs with agility. Glad you really find our solution user friendly & has been rewarding to confidently face audits by global regulatory agencies. We are so grateful for your kind words & our team will definitely be happy on what you wrote. Thanks for your time out & leaving us a wonderful review.
Replied April 2020
Ritesh
Pharmaceuticals, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2020
Customize develop software helps us too much for flow wise working , data archieve and maintaining.
Very good and user friendly.
PROSQedge with different sections of QMS and Training.
CONSVery good and fast working with ease flow.
Vendor Response
Glad to hear your ease of experience on using our solution to manage work flows & maintain quality process ensuring compliance. We appreciate your time to leave us your valuable feedback.
Replied April 2020
MIHIR
Pharmaceuticals, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
I have used Qedge software for change control, deviation, Investigation, CAPA & Training
Earlier we have manual process for logging and tracking QMS &Training which we have eliminate all paper kind of work and use this electronic software with all features. we have saved paper, man power, time and easily/timely get the comments from CFT team.
PROSOverall product is easy to understand & good to work with. The software is easily understandable, we can have all features of our requirement & regulatory requirement respect to 21 CFR & Annex 11 for EU. There is no major concern and issue with using this product as i am regular user for this product. it is having feature to integrate the same with other business softwares so that we can configure and fetch the data from other software & take the benefit and avoid rework.
CONSI appreciate all the features of this product and i am using this software on daily basis for 2-3 hours a day with no major concern. It can also integrate with other software for other business uses and benefits.
Reason for choosing QEdge
It met our user requirement what we discussed with the client/vendor, during discussion we build up strong trust/satisfaction from vendor, the vendor complies with all the requirement from vendor qualification.
Vendor Response
Thank You for your kind words. I am delighted to know your comfort on ease of software usage. I understand how rewarding it is to be efficient, process driven & audit ready & presenting auditors with confidence. Feed back like this helps us improve our customer experiences by knowing what we are doing right & where we can improvise. We are delighted to serve clients to extend technology & improvise on processes, boosting efficiency & help reduce costs further support the green environment. Really appreciative on your time out to leave us a valuable feed back.
Replied May 2020
DILIP
Pharmaceuticals, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Ease of entry and access quality data at fingertip with realiability
It is easy to demonstrate any quality record or training sheet to the auditors by using QEdge. List we can print directly. Paperwork reduced to the most extent and reliability is increased by presenting software record with audit trial.
PROSQEdge software has very beautiful layout with ease of entry in each section. Audit trial function is useful for regulatory audits. Training software is fantastic and really has reduced paperwork.
CONSSome features need to be integrated with other softwares like SAP or LIMS, otherwise it suffice the requirement to the most extent.
Vendor Response
Thank You for your kind words. We are delighted to know your comfort on ease of software usage. I understand how rewarding it is to be audit ready & presenting auditors with confidence. Feed back like this helps us improve our customer experiences by knowing what we are doing right & where we can improvise. Really appreciative on your time out to leave us a valuable feed back.
Replied April 2020
Rajesh
Pharmaceuticals, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2020
QEdge QMS
Overall very good and it's really user friendly and work can be done based on the user
PROSThis software is profile based and not user-based, this will help not stop organization if any employee absence
CONSThink of changing the profile without logout, standard graphical outputs from the system. Need to think of dashboard with graphical instead of lines like pending, completed, in-process, ongoing, stage-wise. This will help users no need to count the records at their stage
Vendor Response
Thanks for your time out & leaving us a wonderful review. We are thrilled that you are highly satisfied with functionalities enabled within our solution & convenience on user operability. Our team will definitely be happy on what you wrote. We put customer experience & satisfaction as a priority & your review affirms the hard work our team puts in every day. We will look into your thoughtful suggestions & once again appreciate your kind feed back.
Replied April 2020
Anand
Pharmaceuticals, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Software with multiple customization options
- Ability to customize the software without impacting the validation status. - Software is profile based and anyone with the same profile can work on the task irrespective of who the task is assigned to.
CONS- As the software is profile based, there is no ready reference for the individual who logs in to the software to find out how many tasks are assigned to him / her. Although this information can be obtained by filtering the log, it would be easy for user if the information is available on the dash board.
Vendor Response
Thanks for your time out & leaving us a wonderful review. We are thrilled that you are highly satisfied with post implementation support & consider entire solution as a great deal in value terms. We are so grateful for your kind words & shall have suggestions looked into. Our team will definitely be happy on what you wrote.
Replied April 2020
Rajeev
Pharmaceuticals, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2020
Q_Edge Platform is good product for pharmaceutical QMS, Document Management & Training Management
Q_Edge Platform is versatile product for pharmaceutical to management Quality related workflows(CRFs, Deviations, Investigations, Market Compliants), SOPs workflow management & Training Management
PROSEase of operation, scope covering vast range of workflows required in QMS, faster to deploy, adoption across various functional group.
CONSTechnically missing link if records archival feature(older or year-wise) so that data management becomes easy & optimizable.
Vendor Response
Thanks for your time out & leaving us an exciting review. We are thrilled that you are highly satisfied with functionalities/features enabled within our solution & convenience on user operability. Our team will definitely be happy on what you wrote. We put customer experience & satisfaction as a priority & your review affirms the hard work our team puts in every day. We will look into your thoughtful suggestions & once again appreciate your kind feed back.
Replied May 2020
Hitesh
Pharmaceuticals, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Feedback about competency of support and features
We have enjoyed all QMS related work using QEdge. QEdge Team is ready to take any challenge to design any requirement and revert with positive solution.
PROSUser friendly and customizable based on URS. Include all features based on Demand. extraordinary Team support.
CONSNo major Cons. at this stage. DMS module, A3 drawing of SOP attachment is not possible at this stage.
Reason for choosing QEdge
Fully comply our URS and extended service support. Cost is also reasonable.( Maximum compliance using minimum cost/resources)
Vendor Response
We are excited to hear that you regard our solution to be optimal on costs & meeting global compliance. Happy that our support team is able to adapt to your enterprise needs with agility. Thank You for your kind words. This motivates to keep serving our clients ensuring improvisation.
Replied April 2020
DATTAHARI
Pharmaceuticals, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
QEDGE Software is user friendly and fully compliant to meet the current regulatory requirements.
Highly satisfied with the existing features. However, still I feel there is scope for further improvement.
PROSAll features in the software are user friendly and at par with the best softwares available in the market specifically used in pharma industry. Integration with existing business process, highest compliance level, ease to operate, strong technical support and prompt service etc. which I like most.
CONSDifficult to answer this question. Only point I would recommend is to fix more inbuilt features and minimize customization.
Reason for choosing QEdge
As stated earlier, QEDGE is user friendly, regulatory compliant and value for money software which has the edge over the alternative products available in the market.
Vendor Response
Thank You to leave us your feedback. Highly delighted to know your comfort on the usage of the application & agility of support team . Excited to know that you regard our solution to be competitive and optimal on costs meeting regulatory compliance. We are excited with your comments & will continue to service our customers with improvisation.
Replied June 2020
Ashish
Pharmaceuticals, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
QEdge QMS/DC and TMS review
Beneficial as all the Quality processes are through this software only. Hence hard copy work is reduced 100%. It is complete audit solution to face regulatory audits from one desk.
PROSEasy workflow , Easy data tracking, Online data tracing, Easy to incorporate new modules , Easy with respect to operation perspectives for the new users.
CONSSystem is profile based. It should be user based.
Reason for choosing QEdge
Suits business needs of the organization
Vendor Response
We are excited to hear that you regard our solution to be optimal on costs & meeting global compliance. Happy that our solution & support is able to adapt to your enterprise needs with agility. Thank You for your kind words. This motivates to keep serving our clients ensuring improvisation.
Replied May 2020
Danish
Biotechnology, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Feedback for software.
The software is playing essential role to maintain the document.
PROSInterface and general functionality. Reporting system is very good , user can use the trending features to tabulate the report in required formats
CONSThere is no such thing to unlike in this software
Vendor Response
We are glad that you are highly satisfied with user interoperability, reporting capabilities & maintaining SOPs within our solution. Our team will definitely be happy on what you wrote. We put customer experience & satisfaction as a priority & your review affirms the hard work our team puts in every day. Appreciate your kind feed back.
Replied May 2020