The data reporting feature is quite limited in functionality so we have decided to use a different reporting feature to extract data from the Synergy database.

I also like the fact that I can insert documents and video into a data bank which help the operator to understand the measurement points, and technique. The customer support is superior.

And we pay annually for updates and service and rarely see updates so not sure what we are paying for because we rarely call service.

The product itself is very user friendly and easy to set-up and maneuver. Working with personnel who had minimal computer skills and/or SPC knowledge was a breeze due to the easy of the software use.

So far our customers have been greatly impressed with our statistical controls so we are enjoying that we made the jump to SPC.

Not something you want if your a 1 man IT department. We frequently would get programming errors that someone with no database experience could fix.

I would highly recommend this product to any organization looking to get SPC off the ground fast with out the need for a long high cost implementation.

Improved process control and improved product performance.

It has been easy to use, and the vendor is nearby for troubleshooting help when it has been needed.

The software has enabled us to meet there demands at a cost and ease of use that fit our needs.

The ability to quickly analysis of the data and make good decions.

I like the ease of the database use for the operator and the ease with which you can copy and paste data sets to create new databanks or download data into excel.

SynergySPC has been a great solution for our organization. We have some very demanding customers that require a high level of QC documentation and expect aerospace quality standards.

Disappointed that there has been no follow-up of any kind from Zontec to see how we are doing. Especially since we did struggle in the beginning.

SynergySPC is an excellent tool for implementing statistical process control into an organization and the customer service is outstanding.

Good training options, support response if fairly quick. Once you learn to 'think like IFS' navigation is pretty easy.

The IFS company will not repair shortcomings of the software unless be pay them a hansom sum.

We like the flexibility as well as the stability.

The product is very user-friendly, and having loads of feature for power sectors. The most important thing is that it is easy to customize and easy to learn for users.

The most trouble I had is searching for past data.

I don't know if IFS was the right choice when we selected an ERP, but after the time and money invested it is what we're 'stuck' with.

It runs great for end-users, lean process, best technology and a powerful CRM and MRP.

Handling of bugs by IFS is not customer friendly, and even if they admit that there is a design mistake in their software it will be unlikely for them to solve it.

Often bad advice is received, where the IFS consultants don't even know how their own system works. This ends up in our company investigating and testing ourselves how some functionalities work.

Like many ERPs, the user interface has lots of things that users will ignore or IT has to hide. If you have a weird process that isn't the norm in the industry, it will take more work to implement it.

Open database structure. Ease of interface and integration.

Nothing is easily updated or changed and options in a drop down (or list of values) cannot ever be archived. No workflows exist in the system and permissions setup is a complete nightmare.

The main thing to look at is the cost of the product, which is very good, provided with the features in this ERP.

IFS support has been great to work with. When we have worked with R&D, it's obvious that they care about the customer.

There are not much cons but sometimes generating a report takes some time and if there is a slight connection lost, it becomes too slow and there is no stop/execute button to stop the action.

But the best thing about it is ceasing to use it for the day.

The English used in the package at times is difficult to follow/understand.

It is a solid system with a very powerful functionality and can be tailored to fit to almost any business environment.

As set up at this company, the user interface is appallingly hard to use and frequently generates incomprehensible error messages.

Another big disadvantage is the lack of a large online, open community.

This solution really brought us some challenges but opportunities as well, we are currently evaluating its permanence in the company, so far so good.

User Friendly, When help is needed they are available.

Overall, IFS is a powerful system with a great deal of functionality. It is fairly easy to use, and to customize to specific company and user requirements.

Financials, Manufacturing, Maintenance, Sales, Logistics, Engineering, etc. Good integration options and nice programming interface.

US Dollar

Synergy SPC solution by Zontec is a product suite that enables manufacturers to identify variations in the production process and correct them in real-time. The product suite includes products to fit small, mid and large size companies. The solution collects data throughout the manufacturing process. Results are immediately available through various charts, so users will know if products are trending towards out-of-control or out-of- specification and can prevent errors.


Synergy has built-in color-coded notifications and pop-up warnings that give real-time feedback. It provides a dashboard that allows users to manage data, charts, communications and reports. The solution gives companies full visibility over their processes regardless of location. Unique reporting tools are available for each level of users, from operators and managers to engineers and administrators. Before an error can occur, the system sends emails directly to the appropriate team members to correct the issue on the production floor.


Synergy is designed with real-time reporting so that users can monitor numerous fast-paced production environments.



LongDescription

Performance Management

Job Management

Data Import/Export

Point-of-Production Analysis

Process Control

Real Time Data Collection

Compliance Management

Performance Metrics

Data Entry

Regulatory Compliance

Defect Tracking

Activity Dashboard

Excel Loader

Data Linking

Quality Control

OPC Data Collection

Corrective and Preventive Actions (CAPA)

Quality Assurance

Data Management

Complaint Management

Supplier Quality Control

Web browser (OS agnostic)

Windows 8

Windows 10

Pricing is based on an annual subscription plan. Contact Zontec for detailed pricing information.

Email/Help Desk

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Synergy SPC

In Person

Live Online

Webinars

Documentation

IFS Cloud is a composable enterprise software application that orchestrates customers, people, and assets to reduce complexity, cost and risk as you plan, manage and optimize critical asset availability, strive for operational excellence and workforce productivity.

IFS Cloud delivers a broad set of ERP, Service Management and Enterprise Asset Management capabilities. Organizations choose the capabilities they need from across the solution areas.  Built on a powerful, flexible common platform IFS Cloud combines deep industry and functional strength with intelligent autonomous capabilities. 
IFS Cloud focuses on five key industries, namely, manufacturing, energy, utilities and resources, service, construction and engineering, and aerospace and defense.

It’s ideal for those who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. 


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