All Pollfish Reviews
1-25 of 208 Reviews
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Jean Pierre
11 - 50 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed November 2022
Insight lover
Deana
Verified reviewer
Writing and Editing, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
My review on Pollfish
Pollfish is ok but it needs work.
PROSI like pollfish because the software is useful for doing surveys, answering questions, and doing other things.
CONSI think pollfish has a problem with the number of crashes and struggling with a multitude of surveys that don't work all the time, so I think they need to fix the software more because some of the surveys get messed up.
Onur
Insurance, 2-10 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Allegory's recent consumer survey
Overall, I am very satisfied with their services.
PROSI used Pollfish back in 2017, and I'm impressed with its evolution since then. It's straightforward to use, and you can set up proper screening questions and create logics where you want to show different questions to different audiences based on their previous answers. The dashboard is also very easy to use, even though you can export the data in various formats for further analysis.
CONSAlthough it's not a deal-breaker as it was within our expectation (I have an actuarial background), we realized that some of the answers/respondents are not of high-quality, meaning that in some instances, we realized that the same person answered with a different user ID's or some users provided "troll" answers to the some of the open-ended questions. I am sure they have their internal fraud and data quality checks, but some improvement is needed on that end.
Reasons for switching to Pollfish
Price was the main deal-breaker as it was almost double for the same sample size if I am not mistaken.
Sergey
Computer Games, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed March 2021
Huge disappointment
Pollfish sales lures you with bloated eCPM numbers which has nothing to do with real revenue / 1000 impressions ratio. We earned $107 after running polls for 2 months with around 20k monthly users. In addition to that we had to handle with plenty of negative feedback from our users and eventually we removed surveys from our website.
PROSEase of integration. It took less than a week of one developer effort to integrate polls into our web app.
CONSOverpromise and underdelivery. This phrase describes the almost every aspect of this platform. Examples: A Pollfish sales rep promised at least $65 eCPM, we thought $10-$15 would be great and real eCPM was around $0.3. Their way of calculating eCPM in their dashboard is misleading too and it works in their favour. User experience of running real surveys is from 1990s. You can't see how real surveys look like for your users until you deploy the full integration to production environment. Survey completion times are misleading too. If the survey says it takes 15min to complete, be ready to spend around 45. This actually makes your users feel really disappointed and survey reward is way less attractive. Our users' feedback about survey experience was absolutely negative.
Aziz
Management Consulting, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
User friendly research tool.
Easy to use software and very helpful support services.
PROSEasy to use, cost-effective and empowering. Also, the ability to recruit in most countries was a key reason for our selection of Pollfish
CONSI used the pay per use feature so did not have access to the advanced analytics tool. One needs to be a subscriber to use advanced analytics, which did not make sense as one is already paying for use.
Reason for choosing Pollfish
The audience recruitment was easier and it was available in more countries than Google Survey. We surveyed countries in Africa, East Asia, West Asia, South East Asia, Asia Pacific, Europe and North America
Reasons for switching to Pollfish
Recruitment was available in most countries.
Andrea
Verified reviewer
Consumer Electronics, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Best solution to market your survey at an honest price
I'm able to collect a lot of responses in a short period of time at an honest price.
PROSPollfish offers a lot of question types. It's almost impossible not being able to build the survey you are looking for
CONSIt may be a little bit tricky to build a pricing survey based on some methods (like Van Westendorp method) but I know they are working on it
Reason for choosing Pollfish
Support is awesome. My first survey did not collect quality responses because it was based on Van Westendorp pricing analysis, but the software was not built around this type of survey. They gave me back my money instantly after checking out the quality of answers
Kristen
Verified reviewer
Insurance, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Market research in the right place
I had a really good overall experience with goldfish my analytics are off the chart because I've learned how to manage surveys and get the right time of Attraction marketing out and content people want to see all from Little surveys that I created
PROSThis product is very easy to use especially when you're trying to get opinions about your products or about political opinions or even research about said products it's very easy to use it's very easy to set up one thing I like the most about it is the survey maker it gives me the ability to sit up exactly the questions that I want responses from
CONSThere wasn't really anything I liked at least about the software the software is awesome all the way around
Omar
Verified reviewer
Non-Profit Organization Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
2
FUNCTIONALITY
5
Reviewed February 2022
Great platform for your research
Pollfish did the job right, correctly, precisely, overall expensive but you get what you wanted.
PROSThe platform by itself provides the features of collecting survey responses in a quite systematic way, with filters that can target your audience, geographically, by age group and other filters. This was an amazing contribution to my research as it enabled that we collect this data quite fast.
CONSThe costs of the platform was quite high, as for example if you would like to produce representative data according to a country specially if it is a country in the far east you would have to pay 5K plus in usd$, but that sometimes does the work.
Reason for choosing Pollfish
I actually did not find platforms like pollfish, I tried but still most of them are quite sketchy, pollfish was the most trustworthy.
Melissa
Apparel & Fashion, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
A great survey site if you are searching for one
Interesting, easy to use and very efffective
PROSThe questions are well articulated, It's effective and easy to use.
CONSThe questions seem created for a particular demographic which doesn't allow anyone to keep using.
Maria
Verified reviewer
Retail, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2022
Nice platform
As does many other survey apps, this one is ok better than some others. It's not always good at qualifying me for surveys though.
CONSNot qualified more than I am and it takes a while to be paid.
Pratap
Verified reviewer
Higher Education, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
Platform to create surveys for collecting feedbacks
Pollfish enables businesses to get feedback from their customers by simply creating a feedback survey. By collecting those data businesses service can be improved.
PROSPollfish used to create surveys very quickly by using different templates. While creating surveys users can implement logics and limitations to answers received from respondent for accurate data collection.
CONSPollfish sometimes shows corrupted data from the research surveys. Some data may include bot answered questions and repeated answers.
Anonymous
51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed February 2022
Good Value and Insights for the Money
Pollfish gives you a way to conduct quantitative online surveys without the price barrier of Google Surveys or even SurveyMonkey in come cases. It is easy and quick to deploy and reach target audiences.
CONSCompared to Google Surveys and SurveyMonkey, the program lacks some features/robustness. I used to be unsure about where they find their audience, but they have recently done a good job of spelling that out more on their website.
Reasons for switching to Pollfish
Price and speed of deployment.
Mohd Nubli
Mechanical or Industrial Engineering, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Really lively using Pollfish
Overall, I am very satisfied with the Pollfish software. It is very easy to use, and I have been able to produce quality polls quickly and easily.
PROSThere may be some advantages to using PollFish which are intelligent and easy to train, making them a viable form of communication for those with limited communication abilities.
CONSThe downside is that Pollfish can be fickle and may not respond to certain signals consistently making it less reliable than more traditional forms of communication.
Neleh
Hospitality, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Pollfish
I love how easy the surveys are that Pollfish has. It makes it fun to take the surveys.
CONSThere is nothing that I don't dislike about Pollfish.
Anonymous
501-1,000 employees
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2020
NEVER USE POLLFISH (TERRIBLE RESPONSES, HORRENDOUS CUSTOMER SUPPORT)
It has a very intuitive UI that makes it seem like they're providing a compelling and legitimate product, nothing could be further from the truth...
CONSI never take the time to write reviews about the software I use, but my experience with Pollfish was so utterly time consuming, stressful, and detrimental in any capacity that I literally feel the duty to warn others of not wasting your money on this terrible service. First and foremost, their core product literally does not work (especially if your survey is not run using their platform). I used a Qualtrics survey and virtually every answer I got was straight-lined and very clearly unthoughtful (it was more common than not to see people answer questions in ways that contradicted previous answers than not). After observing this embarrassingly low level of responses as they were coming in, I immediately asked for a refund and said I didn't want to proceed with the survey. At this point I had only gotten 60 or so responses of the 400 that I purchased, and they're telling me it's going to take them over a month to refund what I deposited. Terrible service, would not recommend to anyone.
Ashley
Architecture & Planning, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2022
Pollfish best survey software ever
Pollfish jas made it so easy to create a survey and get results quickly and smoothly.
PROSThe question creating process is by far my favorite. It is amazing the choices there are.
CONSThe only thing I didn't like all the way is the way your results are tabulated it's a little confusing at first, but once you figure it out you are good to go
douglas
Public Safety, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
good product
i enjoy the survey topics and he rewards
PROSi only use it to take surveys but it is one of the best
CONSnone i think it is fine just mthe way it is
Neil
Media Production, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Best audience survey software on the market
Outstanding, it’s superb!
PROSExceptional value for money, easy to use, great customer support!
CONSNo cons, it’s got everything I need and the customer support is superb.
Reasons for switching to Pollfish
More functionality
Chandra
Design, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2022
Awesome filters but a tad overwhelming
Pollfish has helped my company understand our core users’ preferences and pain points much better. The respondent and answer percentages give very quick data on rankings of preferences and issues. By using a variety of survey type questions on various social media platforms and with email, we have been able to refine our product and boost sales with the changes.
PROSYou have the ability to hone in on precise demographics in terms of age, gender and so forth when defining the target audience for the survey...very helpful for precise data.
CONSI felt overwhelmed but the number of features with a lack of proper education on how to use them. I have used other companies such as Survey Monkey that have modal pop ups when you hover over a feature to explain what it is and use. Trial and error with great patience is best on Pollfish.
Teeira
Writing and Editing, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed February 2022
Great survey app
Overall I would recommend this to family and friends. Especially for someone like me who’s a stay at home mom
PROSI love it allows you to do surveys for money
CONSI don’t like that sometimes it disqualifies you when you spent so much time answering quedtions
Kimberly
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Great Alternative to Adsense.
Good customer service. Payments on-time.
PROSI like how it works. I enjoy the ease of use.
CONSThere isn't much I don't like about Pollfish.
Tiffany
Verified reviewer
Computer Software, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2022
My Review for Pollfish
Quick surveys, pretty good accepted rate
CONSsometimes it will kick out users, surveys fill quickly
Anthony
Management Consulting, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
A pleasure and a hidden gem in the sector!
Ease of use, comprehensive features and unexpected flexibility. The quality of responses is a real positive and the statistical significance and quality team at Pollfish is fantastic.
CONSCan be a little clunky in analysis and reporting within the platform so we auto-extract data into Google Big Query.
Leona
E-Learning, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2022
Super easy surveying tool
I have used Pollfish for several surveys, and its analytics tools and import and export feature are some of the best I have seen in survey makers. It is also very aesthetically appealing to make and complete surveys on.
CONSSome features can be a bit slow and starting the surveys can sometimes be clunky, but not enough that it detracts from the product as a whole.
Misty
Verified reviewer
Restaurants, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2020
Polls Anyone lol.
I LIKE SURVEY SITES AND THIS ONE IS OKK..But it does need some changes to make it way better
PROSI really think this is a great survey concept..Lime the fish mascot pretty. cute.................
CONSThe least I like about this software is that the pay for some of surveys is really ridiculous..Need to pay more especially the few surveys you get