Very powerful dashboard. The integration capability is powerful, and easy to set up.

Decent CRM with good integrations but can be better with the functionality and service.

In January of 2021, they charged me again for my annual subscription. I called them back and the guy tells me at first that there are no refunds.

The regular package should have been less cheaper in my opinion. Otherwise, I find no negative remarks as such.

Agile as mentioned provides a reliable service, and geared toward small-mid sized businesses. Larger companies would find better options.

Where to begin...The landing page tool goes down every week. We've lost thousands of dollars in advertising because of this.

Overall, the Agile CRM, is a nice, cloud base App that is very well suited for more of the Sales Industry.

It's almost an all-in-one product, but at a much more accessible price. For the most part, the product is easy to use and I like how you can setup automations in an intuitive way.

Salesforce was bit expensive and we got all the features in agile crm so its a win win situation for my company.

Agile CRM is best for its data processing it can load heavy data in easy way. It can also integrated with github  and also support the service desk activities.

Great and easy-to-use CRM for startups with limited budget.

We are using AgileCRM for our marketing automation and we found this tool excellent and easy to use and operate.

It's costly not every client or organisation have afford it. It is difficult to understand for the beginners because it has some difficult tools.

Terrible customer service. I still haven't been able to cancel my service despite several requests and now going on month 4.

I cannot over emphasize the importance of solid and reliable support.

Successful and efficient. Wouldn't be without it now.

Experience is actually very horrible overall, but you get what you pay for.

It has given me added capabilities that I can use to grow my business. Additionally, the customer service has been outstanding.

What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.

It has good integrations with some of the leading apps like zapier etc, but the free version is very limited.

It was a good experience and the team has built a good product especially the marketing automation part is very well done.

So beware of this company, and the stupid bugs they refuse to fix.

The software is easy to use, the training they provide is fabulous and the customer support is great.

The cost is also a major advantage since we can get the full set based on number of users. Apart from that we love the campaign builder with lots of tools available to create different scenarios.

Customer service was horrible. I eventually tried to cancel my subscription, but they kept charging me for an annual subscription.

It's very intuitive and easy to use. I feel this crm combines the offline and online world perfectly, providing options to track online sales as well as face to face, without overcomplicating things.

Great integration across multiple marketing tools. Social media and email campaign management is a great add.

If you like the price then the system does the job. But its not as comprehensive or user friendly as sales force or Nutshell.

The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.

Very good pricing and functionality. Very good for start ups.

Easy to setup, great support, love that they continue to develop it.

It has a good interface and very simple to learn. Need improvement in Automation features and customer support.

Easy to use - great training sessions and support.

The support has been very patient and been very informative with some great ideas about how I can get the best out of the software.

I love that you can add so many different modules or even design your own with some effort but very little cost, for a nonprofit that is great.

It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.

Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.

Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.

There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.

I love using Salesforce. It is very user friendly and helps me be able to track my progress and create a clean pipeline.

Ref IDs are my biggest pet peeve, they don't always work and I've lost emails this way from clients. This leads to a bad consumer experience for everyone involved.

Ease of use and works great for small (that's us) or large companies it blends well with other programs is customizable and tracking is good,  reach out is also very easy to use.

If you could get the innovative nature of Salesforce to your business you would get amazing talent collection to your organizations.

An awesome CRM platform with a plethora of information to use to become the best marketer you can be.

Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.

Like I stated before, I was happy about the switch to Salesforce Lightning, but it has turned out to be great. I like that my emails and Talkdesk are integrated into Salesforce as well.

My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.

This software will help you to build your sales and marketing in the industry, salesforce is a great software and value for money, so therefore I recommend it to the user.

Salesgirce is very effective when it comes to tracking the progress of each case within my organization, great tutorials to get you started and very easy to navigate through cases and serial numbers.

I like the fact that Salesforce is very flexible and customizable to my taste. It is very user friendly and the functionality is superb.

Salesforce has a lot of capabilities, it covers everything. The leads section was nice, and it was great to be able to create your own sections.

So popular and so powerful for small business  is contact management, task management, opportunity tracking, collaboration tools, customer engagement tools. Flexible and easy  to use.

The integration with gmail is awesome. Being able to automatically log emails to the appropriate account instantly is such a nice feature.

I like that this platform is easy (for the most part) to use. I also find that the customer support is amazing and always willing to help.

It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.

I hate that I have to refresh every thing but I'll deal with it for some of the other options.

US Dollar

Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses. It offers contact management, telephony tools, appointment scheduling, marketing automation, project management, a landing-page builder and knowledge base functionalities.


The contact management module lets users record and access customer data such as contact information, interaction records, social-media accounts and lead scores. The software also offers email integration, which allows users to sync data with email services including Gmail, Microsoft Exchange and Office 365 and IMAP services.


Users can track website visitors to analyze customer behavior, and marketing automation tools help users create marketing workflows with a drag-and-drop interface. Users can also send automatic reminders based on time and contact options.


Agile CRM also includes task management functionality. Users can drag-and-drop tasks in lists, sort tasks, add notes and update task status.


Social media integrations allow users to publish and respond to posts on social channels such as Facebook, LinkedIn and Twitter. Pricing is per user per month. Phone and email support is available.



LongDescription

Support Ticket Management

Real-Time Analytics

Engagement Tracking

A/B Testing

Signature Management

Milestone Tracking

Cataloging/Categorization

Website Analytics

Customer Surveys

Forecasting

Multi-Channel Marketing

Surveys & Feedback

Internal Chat Integration

Email Monitoring

Multi-Channel Management

Product Catalog

Mobile Alerts

Time Tracking

Influencer Tracking

Lead Capture

Email Alerts

Customizable Reports

Document Storage

Mass Texting

Proposal Generation

Activity Tracking

Shared Inboxes

Leaderboards

Customer Segmentation

Drip Campaigns

Real-Time Monitoring

Customer Service Analytics

Scheduled Messaging

Sales Pipeline Management

Referral Tracking

Workflow Configuration

Contract/License Management

Task Scheduling

Multi-Account Management

Sentiment Analysis

IVR/Voice Recognition

Automatic Call Distribution

Calendar/Reminder System

Portfolio Management

Voice Mail

Project Planning/Scheduling

Competitive Analysis

Auto-Dialer

Blended Call Center

Lead Distribution

Multiple Site Management

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Communication Management

Customer Database

Call Recording

Call Logging

Audience Targeting

Resource Management

Calendar Management

Automated Publishing

Call Management

Customizable Fields

Collaboration Tools

Automated Routing

Sales Trend Analysis

Social Listening

Campaign Scheduling

Call Center Management

Call Disposition

Progressive Dialer

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Win/Loss Analysis

Campaign Planning

Call Routing

Customer Support

Lead Generation

Mobile Coupons

Email Templates

Self Service Portal

Subscriber Management

Account Alerts

Contact Management

Help Desk Management

Lead Verification/Validation

Opportunity Management

Outbound Call Center

Content Management

Lead Management

Conversion Rate Optimization

Web browser (OS agnostic)

FREE (10 Users)
Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) 
Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) 
Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Agile CRM

In Person

Live Online

Webinars

Documentation

Videos

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.

This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.

With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.

The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.


Commenting/Notes

Content Delivery

Employee Management

Business Card/Badge Scanning

Quality Management

Purchase Order Management

Meeting Management

Safety Management

Presentation Tools

Performance Management

Access Controls/Permissions

Ad hoc Reporting

Financial Management

Material Requirements Planning

Order Management

Project Management

Approval Process Control

Medical History Records

Goal Management

Assignment Management

Shipping Management

Client Tracking

Scheduling

Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)

Complete CRM for any size team
$75
/user/month*
(billed annually)

Deeply customizable CRM for your business
$150
/user/month*
(billed annually)

Unlimited CRM power and support
$300
/user/month*
(billed annually)

Agile CRM vs Salesforce Sales Cloud

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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