EPIC Failure - terrible service - Find an alternative - I wish we did.

Great help available if needed. Easy to track reviews and customer inquiries in one place.

Ease of use of the platform. The ability to look at our brands in individual tabs.

I don't like how data is pulled I feel that it is not as efficient as it could be.

Bazaarvoice has been a nice tool for us to engage with customers in a new way. It is a great portal to collectively group all customer feedback and questions regarding your business/products.

Very easy to use  -- it gives a very easy to read interface.

Great tool to connect businesses with their customers.

Most of all through the sales process, migration, onboarding and post onboarding the customer support has been fantastic.

Sometimes we feel there is a bit of a delay from when I customer posts a question or a review, until the time we actually receive the notification of the activity.

I like the fact that it is easy to use and there is no fluff - you get right into the core of the platform straight away.

Responding to either is as simple as typing and submitting, and there is no need to open each question/review as a separate document. The workflow is very efficient as a result.

Beyond disappointed and would describe our experience as a awful experiment that cost time and money and was a TOTAL WASTE.

I love using Bazaarvoice Connections; it gives a very easy to read interface with all partners available in one place. The workflow is very efficient, and makes managing multiple accounts a breeze.

Being able to syndicate and map reviews has been so valuable. To easily map similar styles for seasonal products it helps us get a head start on product launches.

Great for capturing reviews from our customers.

Depending if you own the website for reviews or if your product is sold to a big box retailer bazaarvoice capabilites vary. Its great for community management and to gauge customer feedback.

The dashboard makes it super easy to moderate reviews as they come in. We are also able to tweak the appearance of BV on our site in just a few minutes.

Ease of use, generous plan allowance, and really good cost compared to alternatives.

The customer service team responding to my helpdesk ticket promptly. Set up the system without any hassle and easy to use.

Fairly easy to implement with the Zapier integration. More functionality than its competitors and pretty competitive pricing.

Ve used other software that does this but this one I have to say is the easiest and the best. Love the product and the service.

From webhooks to the data displayed. Really feel bad because we wanted to use it, but couldn't.

This is a good product if you got it as a lifetime deal. It is easy to setup and very straight forward.

Was difficult to use with clickfunnels. It makes the tool work on all of your funnels instead of just 1.

It´s really easy to configure and use. M no programmer or tech geek but I need no help to get the most of this amazing tool.

Sometimes the content doesn’t quite move to the template as you would expect. The templates are limited with my package.

Overall our experience has been very positive and their support team is very helpful.

The ease of uploading content to the platform is great. There are some useful templates to get you started.

Ve been looking for a great alternative to a pricier brands out there and this works out great.

The one downside of Influence is the way the pixel works, it's been slowing down my sites.

There is no way to me knowledge to limit the locations in which the notifications come from.

It allows you to customize the notifications you want to show, and you can easily turn them on and off at will. I got the lifetime deal, and if I keep it, it will be worth it pretty quickly.

I love the easy integration useinfluence with wordpress. All features is working well.

First I like to say that it's easy to install and get it going. It's cool to have our own social proof in an easy to use platform.

Overall, my experience has been wonderful. I had Influence up and running within minutes of purchasing, and the analytics have been very insightful.

It looks great and is really easy to use. I had some questions that were quickly answered by support.

US Dollar

Your customers need a tour guide for their shopper journey. User-generated content (UGC) is the insightful, vibrant, trustworthy companion your shoppers are looking for. Enter Bazaarvoice. We help you get shoppers what they need at every stage of the journey.

Bazaarvoice’s comprehensive UGC platform ties together your e-commerce site, your social accounts, your retail channel, and the industry’s best content acquisition services.

No more sampling with one vendor but that content can’t get to retail. No more ratings and review software but no great way to get content flowing. No detached social media strategy program that doesn’t benefit your e-commerce site. 

With Bazaarvoice, you’ve got a single place where you can acquire the content you need and get it across the full customer journey. And get your own internal teams working together to sell more, faster.

LongDescription

Brand Tracking

Review Generation

Review Notification

Social Media Monitoring

Review Monitoring

Response Management

Dashboard

Reporting/Analytics

Social Sharing

Review Request

Negative Feedback Management

Content Management

Social Media Integration

Reporting & Statistics

Visual Analytics

Engagement Tracking

Customizable Reports

SMS Messaging

Sentiment Analysis

Customer Experience Management

Performance Metrics

Email Reminders

Website Integration

Ratings/Reviews

Social Promotion

Purchasing & Receiving

Multi-Channel Management

Post Scheduling

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

11-50

51-200

201-500

501-1000

1000+

Bazaarvoice

Documentation

Influence is a cloud-based social proof marketing solution that enables businesses to track various metrics like website traffic, customer activities, marketing trends and display it on websites using pop-ups. Enterprises can create and deploy custom notification to show information about sales, new signups, purchases and other data in real-time.


Influence lets administrators design and manage personalized pop-up messages using custom fonts, colors and themes to display sales and conversion data and establish brand identity with customers. Marketers can monitor signups/purchases and configure animation, timings and translations to show Facebook and Google reviews across websites. Additionally, managers can gain visibility into visitor behavior, conversions, and other data via analytics.


Influence offers webhooks and APIs to facilitate integration with a host of third-party applications like Webflow, TypeForm, Recurly, Stripe, Agile CRM, OpenCart and more. Pricing includes monthly/annual subscriptions and support is provided via email, FAQs and other online measures.



Real-Time Analytics

A/B Testing

Website Analytics

Activity Tracking

Real Time Monitoring

Campaign Tracking

Multi-Campaign

Collaboration Tools

Sales Trend Analysis

ROI Tracking

Campaign Planning

Sales Reports

Real-Time Data

Real Time Notifications

Customizable CTAs

Real Time Updates

Dynamic Content

Activity Dashboard

Alerts/Notifications

Multi-Language

Customizable Branding

Behavior Tracking

Campaign Analytics

Trend Analysis

Gamification

Third-Party Integrations

Campaign Management

Web browser (OS agnostic)

Influence offers a free version along with paid annual/monthly subscriptions, details of which are outlined below:
Free - $0 (up to 1000 unique visitors/month)
Startup (10,000 unique visitors /month) - $21 per month or $15 per month (billed annually) 
Growth (50,000 unique visitors /month) - $69 per month or $43 per month (billed annually) 
Advanced (200,000 unique visitors /month) - $129 per month or $87 per month (billed annually)

Bazaarvoice vs Influence

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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