I recently changed careers and this is my first time working in an office setting and using Big Contacts. I learned how to use it very quickly and it is very easy to understand.

Helps us seem like a large firm with recurring task lists, mass emails & email storage.

Having one place for customer information whether it was a completed or pending sale, billing or repair issues, and the scheduling of tasks is HUGE - it makes it easy for the remote workers.

After using it for a few months, we asked for our data to be given back to us as the online system doesn't work. Several weeks later and many failed attempts the developers are still unable to assist.

All the CRM features a small business needs on a budget that all can afford. Great customer support - best I have seen for any online product solution.

Easy to add contacts, add activities and send notifications.

It was so easy to use - intuitive functionality.

Ex-Salesforce.com user appreciates value of BigContacts.

Next, the program had a problem and stopped showing all of my contacts. It would only show the first 25.

The inability to merge companies and contacts, as we have several redundant contacts.

I would definitely recommend BigContacts for ease of use, price, features, and value.

Very responsive group whenever I contact them with questions.

Overall my experience is great. Very straight forward program that delivers exactly what business need in order to keep organized and on track.

I use it mainly because it is reasonably priced and gives a good value. We have integrated it with our online store registration system for tracking new registered users.

Very impressed with big contacts, it is very easy to use and offers a lot of options and services for a very affordable price.

The ability to integrate with email and my newsletter tool--Mail Chimp is also a BIG plus.

Ease of use without having to watch endless tutorials.

Not very intuitive and reporting is very difficult. Difficult to filter on various fields.

Big Contacts is very user friendly compared with my experience with Salesforce. We appreciate the value, reliability and the flexible fields that customize the program to meet our needs.

Anytime I have had a question or an issue the support team has gotten back to me quickly and has done what they promised.

Occasionally have lost tag clouds for no known reason. Customer service quickly restores, but is an odd kink.

Excellent CRM, Very user friendly, great customer support, and very good about adding enhancements we need in our business.

Great value for single user or company with multiple users. Outstanding Customer Service.

I really like the integrated email marketing campaigns. Very helpful in securing new business and staying in touch with clients.

We are able to keep track of customer calls, notes and important information. It is a user friendly interface and is very useful when communicating with my coworkers about clients.

Custom fields, call logs, integration with Google Calendar and email just really round out this product. Support is fantastic as well.

I rate the tool's usability as bad, lots of buttons that do the same thing, and lots of unstructured information on the screen.

The support and attitude of Sharpspring has been brilliant and they are a pleasure to deal with.

Calendar Schedule - So you only get one calendar schedule for sales, so for example if you have multiple links for scheduling time on your calendar you cannot customize more than 1. Very frustrating.

Working with SharpSpring has been a pleasure. The product has been easy to learn and use, and their team has been awesome in supporting us along this journey.

The ease of implementation and onboarding for new users is terrific and the clever way SharpSpring uses visual workflows to automate the system is genius.

The constant failure of the system, the automations fail. They are not fixing the bugs.

It's also been a game-changer for our B2C clients, who are able to personalize and segment their marketing efforts to specific customers, and have seen great growth in engagement and revenue.

The lack of integrations across more common softwares makes it difficult to integrate for every client we work with.

Overall, I'm very happy with my expereince with SharpSpring. I think it is a functional tool that is easy to use and it feels good to have check lists and to do's that are easy to set up.

Support has been outstanding. Each and every member of their team is incredibly helpful and honest.

When I have a question or need advice on the best way to do something, their customer support team is always responsive and helpful.

Easy to use, great functionality, support is amazing, and webinars are very informative.

The customer support is amazing, too. Whenever I have a question or run into an issue, they are always SO quick to respond with a helpful answer.

The ease of use is great. It is an intuitive platform that allows for quick implementation and roll-out of automated marketing initiatives.

Custom reports are not custom (you cannot filter by custom fields, for example). Reporting in SharpSpring is very poor.

We have integrated Sharpspring with other software systems which has been seamless and has allowed us to develop a really powerful platform.

I recommend it because it is a complete platform. Impeccable support and help and a lot in the growth of my clients' business.

And for new users and administrators, SharpSpring support is AWESOME. I can't say enough about how responsive and helpful everyone is.

Amazing marketing tool, amazing price, and would highly recommend to any business to business sales team.

SharpSpring was very attractive thanks to its integration and customization abilities. Now that's we've begun using it, we appreciate that the software is easy to learn and easy to use.

Customer service is probably the best thing about this product. The team there are extremely helpful and always know how to help.

Working with SharpSpring has been a successful and straightforward relationship where we have been supported on every step of our journey.

So far our experience has been fantastic. Great product and responsive support and forward looking development roadmap.

The campaign manager is a great tool, it allows you to effectively track your leads and determine where they came form. To top it off, the support team is phenomenal.

We were drawn to Sharp Spring because of their business model that focused more on supporting agencies and offered a great pricing model.

They are very professional, responsive and provide solutions to any issue you may have. I can always count on the support team to provide quick and easy solutions when I am having difficulties.

The pricing is great when you compare to others with similar functionality and they go from strength to strength.

The integration with Instagram is the only part which we are really missing.

We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this.

The best part is the automation--triggers and the ability to build out a complex program make a big difference in efficacy and efficiency.

I find the ease of using the system and support provided, superior to other products. They integrate with most of the key 3rd party systems my company works with.

Some nuance to the user interface and limitations with exporting results. Realizing full potential may mean reworking your workflow entirely to abandon central tools.

The support has been excellent, and I'm impressed with the documentation and training that is available.

I love the great e-mail marketing campaigns, show the statistical analysis of the conversions through each campaign, and find what clients are clicking, viewing, and making them convert.

Their recently launched Book Me/Meeting feature is an awesome addition to the interface, and I'm excited to start using it.

US Dollar

BIGContacts provides a cloud-based customer relationship management (CRM) and marketing system designed especially for small businesses to establish and nurture leads through the sales process. Information is stored in the cloud and accessed through a web-browser.

Contact information for prospects is visible with comments and links to their social media pages and accounts can be setup and imported in less than one hour. Members of the sales team can record phone calls, send emails, and complete other tasks with a single click. All email correspondence, meetings, and updated opportunities are all included within the contact history. BIGContacts also alerts users when specific emails are opened.

The built-in scheduler lists all meetings and tasks and can be sorted by the day, week, or month. Each event links to the contact’s information page. Any tasks that may not have a particular time set are stored in the user’s to-do list.



LongDescription

Lead Capture

Sales Pipeline Management

Calendar/Reminder System

Lead Distribution

Pipeline Management

Calendar Management

Data Import/Export

Email Tracking

Contact Management

Lead Management

Email Marketing

Mobile Access

Sales Reports

Shared Contacts

Marketing Automation

Social Media Integration

Lead Segmentation

Workflow Management

Email Management

Activity Dashboard

Segmentation

Lead Nurturing

Interaction Tracking

Reporting/Analytics

Contact Database

Monitoring

Third-Party Integrations

Task Management

Campaign Management

Prospecting Tools

Search/Filter

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Forever free plan for startups with 100 contacts. Paid starts at $9.99/user/month with a 15-day free trial.

You won't find another system (with all the features we offer) at a lower price!  Best of all, when you upgrade to a paid account, we will train your entire team - at NO charge!

Go to this link to view more detailed pricing:  https://www.bigcontacts.com/pricing/

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

BigContacts

Live Online

Webinars

Documentation

Videos

At Constant Contact, we deliver for small businesses with powerful tools to simplify and amplify digital marketing. Constant Contact Lead Gen & CRM (formerly SharpSpring) is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals.  Our tools are designed to help you attract the right leads, nurture them with personalized content, and grow your business with better conversion.

Attract
- Get hot leads faster with email & social marketing, plus retargeting ads. Score leads automatically based on their activity and seamlessly pass them to sales.

Nurture
-  Deliver the right message to the right people, at the right time. With a flexible centralized CRM and infinitely customizable automations, tasks like nurturing leads and sales follow-ups are easier than ever.

Grow
- Manage more effectively with insights and real-time analytics that connect marketing spend to sales results, pipeline, and revenue.

Real Time Analytics

AB Testing

Sales Analytics

Multi-Channel Marketing

Social Marketing

Activity Tracking

Customer Segmentation

Subscription Management

Drip Campaigns

Real-Time Monitoring

Marketing Calendar

Campaign Tracking

Multi-Campaign

Customer Database

Customizable Fields

Content Library

Sales Trend Analysis

Campaign Scheduling

Template Management

ROI Tracking

Campaign Segmentation

Campaign Planning

Lead Generation

Email Templates

Email Distribution

Content Management

List Management

Real Time Data

Performance Metrics

Channel Management

Click Tracking

Landing Pages/Web Forms

Real-Time Notifications

Forms Management

Behavior Analytics

Customizable CTAs

Source Tracking

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Reminders

Visitor Tracking

Website Visitor Tracking

Chat/Messaging

Customizable Templates

Image Library

Conversion Tracking

Multi-Channel Attribution

Dashboard

Web Forms

Customer Journey Mapping

Real Time Reporting

Customizable Branding

Behavior Tracking

Campaign Analytics

Lead Qualification

Post Scheduling

Customizable Forms

Client Management

Drag & Drop

Social Promotion

Auto-Responders

Pipeline Reports

Live Chat

Search Marketing

Multivariate Testing

For Startups

For Small Businesses

"Lead Gen & CRM (formerly SharpSpring) pricing starts at $449/month. Please contact Constant Contact directly for further pricing information.

BigContacts vs Lead Gen & CRM (formerly SharpSpring)

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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