This may not be Contact Monkey's fault and may be limited to the ISP information they receive. Nonetheless it is a problem.

What i like most about this software is how user friendly it is as well as the customer support, always there when you need them.

Now I have no idea which e-mail that specific person is looking at.

Does not work, messes with outlook, needs constant restarting. Stores no data, been in contact with support for a month  and no fix has been made.

Contact Monkey did exactly what I needed it to do and was easy to learn and use, this software is popular with all of my friends and acquaintances who handle mailing lists, tracking, and more.

Great visibility into sent emails and further actions,  handy dashboards with simple and clear statistics. Very helpful when working with prospects to trigger a call and another action.

We needed a mail merge and email tracking (opens, links clicked etc) that is fully integrated with Office365. This product works great.

Super easy to install, get up and running and productive. If you need an email tracking system for Office365 this is a great solution.

The icons are in the right places and I can navigate the add on with ease. I use it everyday and hope that  the updates continue to evolve as Salesforce does.

When I emailed them to say I was irritated by this and that they should send reminders/invoices I received a response saying they had cancelled my subscription and refunded me in full.

I have been using it for 7 + years. It is amazing and fun at the same time.

I appreciate the service I have received with this company. I had done quite a bit of online research and found ContactMonkey to be highly regarded for product quality as well as service.

Can provide immediate feedback on email messages sent. Easy integration with Outlook.

Good at keeping track of emails and see what efforts are working with prospects. I like that I can see what they open and how often.

Only complaint I have is how it tracks opens when sending a single email to multiple contacts.

For my use, it's been the best investment we can think of. Being able to see when people are reviewing your emails is key to determining whether your message is getting across.

Get stuck in between so have to restart outlook many times.

Does exactly what we need it to at a good price.

I've started and stopped Contact Monkey twice now. The software is great, big help from customer support when needed, and it gave me great insight into my sales prospecting.

I love that you can integrate with SalesForce and outlook or even perform gmail merge emails.

The reports are crisp clean and easy to understand. Support and the videos were very good especially for a very low price.

Contact Monkey has gorgeous, built-in HTML templates and its insight into email activity is amazing.

It gives great visibility and has allowed me to connect with many more prospects than I otherwise could have. Great software, and for a great price.

I like the analytics - being able to search by subject and time frame is a nice feature that helps in following up on sales campaigns.

I like that I can see who has opened my emails and when and who has not. I also like to see what my best performing subjects of all time are.

I like that you can track emails and see the stats on a weekly daily basis. It is easy to use and our whole team likes it.

Ease of use, ease of implementation, easily able to export data for analysis.

Ease of use in tracking emails. The ability to view the percentage of opens over a certain period of time.

Overall simplicity is great and when I do a large emailing, I like that it generates a % of how many were opened and I can track who actually looked at my email.

First off, I love how simple this is to use. Then it's great with how useful this is. I use it constantly after sending proposals to prospects.

I don't have to go into a separate program to send emails, I can send them directly from my Outlook application in a matter of minutes. Great solution and incredible customer support.

When it stopped working, customer service is no where to be found after paying for an annual subscription.

I love the ability to create different templates for various types of communications. The ability to customize and include branding for a uniform and official look is great.

Contactmoney provides useful information relating to my business that makes my life easier. I'm not sales oriented but I enjoy having access to the data relating to access.

Very poor customer service and a glitchy product - but great when it works.

Great product, great support, well worth the money.

Love the way it integrates with Outlook. Has sidebar notifications that show sent emails, none of my other trials showed this.

Tracking my opens and clicks is the most obvious feature that I like. It is very user friendly also.

The website is very difficult to operate on a touch device.

PlanPlus Online for Real Estate is the best CRM solution on the planet. I have used other top CRM's in the past and I am amazed at this product and service.

It's just awful when it comes to syncing with, well, anything: Outlook, iPhone, Google.

There are rapid changes in technology and it's hard to keep up with little glitches.

One thing I really like is how user friendly the interface is. There are multiple navigation paths to get things done.

Empower yourself to perform at your best & bring your team with you.

The calendar is pretty good. That’s about it unfortunately.

Helps keep me organized an on task. I like the ability to plan for the long term.

PlanPlus Online was great from our first call. They came highly recommended along with their product and both are great.

I think I deserve a refund. I'm surprised how mad this makes me when I use this program or just think about this program.

Emails to support are ignored. The email centre has been broken for 7 months.

They have very responsive customer service. The staff is incredibly knowledgeable and very responsive.

I like having an easy to use interface, collaborative environment and easy to compare scheduling tools. Also, I like their mobile integration for the iPhone and iPad.

Fantastic planning, organization and communication tool. Price is great and so is the customer service.

Great product as it is, and it is my understanding that changes are coming that will capitalize on the great features that already exist.

I have limited technology experience. There needs to be more guidance on who to integrate the phone with the computer.

I love the way you prioritize task. It's designed how I work since I was trained to use the Franklin Planner back in the day.

Very powerful tool with options for personal customization. It's especially good for assisting with values-driven goals, tasks, and planning.

We were really struggling with the one that we were using and knew that we needed to change.

The company is committed to customer support. Rep. who is the Director of Business Development, reviewed my profile and made sure I had all of the options to increase my productivity.

Technical support is very responsive and helpful.

Does not work right on Computer Browser and they know it but, are not fixing it. They've known about this problem for a very long time.

I was trying to set up sales revenue and prospect reports. Their reports worked but in the end, I went back to using Outlook.

Or that a pop up window of an error is a known issue and will always occur and they just say you have to go with it.

There are no pros at this point. Possibly the layout is great but I would not know since I cant get it to work.

Canadian Dollar

ContactMonkey is a user-friendly internal email software designed for seamless communication within businesses of all sizes. Ideal for internal communications specialists, department leaders, and managers, it allows users to create and deliver effective employee messages directly from Outlook and Gmail without the risk of being marked as spam.

The software ensures that important updates, announcements, and newsletters reach dispersed teams without going unnoticed. Its drag-and-drop email builder simplifies the process, making it accessible for everyone, regardless of coding or design skills.

ContactMonkey not only saves time in content creation but also provides valuable employee insights through an analytics dashboard. This data helps refine internal communication strategies and optimize messages based on employee behavior and preferences.

Key features include team collaboration, audience segmentation, simplified list management, click maps, two-way feedback loops (eNPS, surveys, emoji reactions, and polls), employee SMS, event management, and more. Together, these tools foster a positive company culture, driving employee engagement and retention, and creating a centralized hub for all internal communications.

LongDescription

Meeting Management

Collaboration Tools

Contact Management

Content Management

Lead Management

For Sales Teams/Organizations

Employee Directory

Communication Management

Reporting/Analytics

Feedback Management

Transcripts/Chat History

File Sharing

Real-Time Chat

Mac OS

Web browser (OS agnostic)

Team and Salesforce pricing available. Annual pricing available.

51-200

201-500

501-1000

1000+

ContactMonkey

In Person

Live Online

Webinars

US Dollar

PlanPlus Online uses the Franklin Covey business planning methodology to help organizations and professionals in real estate, insurance and finance sectors manage both time and customers.


The system provides an all-in-one solution for sales automation, customer relationship management and support, email marketing, project management and website integration. PlanPlus Online utilizes Franklin Planner's core personal productivity tools such as calendars, contacts, notes and task sheets to manage a company's sales, marketing, customer support and project management.


PlanPlus Online includes features for leads management. Businesses can reduce the number of leads lost during the transition from phone to a database and improve their response time. With automated messaging, sales representatives can spend more time gathering new businesses and less time updating redundant information.



Forecasting

Internal Chat Integration

Property Management

Document Storage

Sales Pipeline Management

Referral Tracking

Calendar/Reminder System

Listing Management

Projections

Calendar Management

Data Import/Export

Email Marketing

Territory Management

Shared Contacts

Marketing Automation

Social Media Integration

Workflow Management

Website Integration

Segmentation

Interaction Tracking

Web Forms

Website Management

Commission Management

Contact Database

Lead Qualification

Quotes/Estimates

Pipeline Reports

Task Management

Document Management

Prospecting Tools

Search/Filter

3 Product offerings from $69/yr, $350/yr, or $599/yr

ContactMonkey vs PlanPlus Online

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