All Pathmonk Reviews
1-21 of 21 Reviews
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Patrick
Verified reviewer
Computer Software, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Awesome solution for website personalization and lead generation
76% increase in lead conversions since using Pathmonk. Impressed with its ease of use, ability to deploy experiments fast without requiring technical resources. Solid investment for any marketing team.
PROSHelps us deliver content to website visitors when and where they need it. Big fan of the stages of the buying journey that helps us acquire more leads from existing web traffic due to Pathmonk's personalization features.
CONSOnly con was the feature set was limited when we started, but they keep adding new exciting features rapidly. Very excited to see their retargeting feature as they get ahead of the death of third-party cookies.
Jerobi
Legal Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
More leads for our business
It brings results to our business - that’s why we looked at it in the first place. Overall, we rate the fast onboarding high - we were live in a couple of days with their concierge service.
PROSOur service takes visitors a couple of visits on our website to make a decision and to get in touch with us. This tool worked particularly well for us because it helps the new visitors with their decision. We had more leads coming in than expected. What helped us internally is to know how “hot” a lead actually is so we can focus our efforts.
CONSIt would have been beneficial for us to understand earlier that we can set specific conversion goals in relation to how interested a visitor is. I suggest improving the help center on that.
Robby
Financial Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Just getting started with Pathmonk
We just onboarded with Pathmonk. The onboarding went smoothly.
CONSnothing so far. It seems pretty straightforward and easy to use.
Sam
Sports, 11-50 employees
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Great Start So Far
Lukas has been great from the start! He explained the process well and was able to jump on any call I needed at a moment's notice.
PROSIt was a way of improving CR% by at least 20% with 0 risk. It also works on top of traditional CR efforts such as landing page testing.
CONSI think there is room for improved customization and the user interface could be cleaner.
Brandan
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Pathmonk is Amazing
See above - they're fantastic.
PROSEverything is very easy to use/understand and setup. Despite the ease of use and setup, the technology is really quite powerful for what it delivers and how it works with all our martech systems. The team is also absolutely fantastic. Always willing to help QA and test as well as working pro-actively to ensure that we're using the most up to date features/functions of the product which is super helpful. Can't say enough great things about the product and team!
CONSI can't think of any negatives for Pathmonk.
Reason for choosing Pathmonk
Best risk free lead gen tool for your website that we've seen.
Michelle
Verified reviewer
Consumer Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Affordable tool to increase leads and drive conversions
I've really enjoyed working with Pathmonk. [SENSITIVE CONTENT HIDDEN] has been great to work with, the chat support team online is extremely helpful, too. PLUS, we are starting to see results from the tool!
PROSI liked that the software was very quick and easy to set up on our website. The backend of the system is also very easy to customize and extremely user-friendly. Plus, Pathmonk has a chat feature on their site for access to their team to assist with any questions or help you may need. I think one of my most favorites features is the detail of the form we get back. It provides information about how likley a user is to purchase and how much interaction they've had with the website, which helps our team to sell better.
CONSI wish I had a little bit more power/control over the customization. I think a good solution would be a beginning package of customization that allowed for basic users to swap text and pictures, then a more advanced version for those who want to get a little pickier with the tool.
Nick
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
One of those things you don't know you need until you have it.
Using micro-experiences to help move prospects along, improving our lead conversions.
PROSThe prospect journey data is something google analytics has been missing. Being able to see how people are flowing through our funnels is great to give us insights into how we're doing with messaging.
CONSThe dashboard function could use some polish. I rely on the reporting sent from their team.
Hernan
Verified reviewer
Research, 1,001-5,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
A way to understand the customer journey
On a purely practical point, Pathmonk generates these small and cleverly placed interventions that lead to higher conversion rates, particularly if your website is not so easy to navigate. The truth is that for most technological products or services, it is next to impossible to create a self-explanatory e-commerce website. And here is where I think that a tool like Pathmonk adds great value: It can help navigate customers along their journey, which inevitably translates into more conversions.
CONSI wish I had more access to the raw data to run my own analysis.
Jonas
Verified reviewer
Human Resources, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
More clients for our team
Easy setup without having to change the website - that was actually one of the main reasons we liked it initially. We needed a tool that helps to increase conversion without us putting extra effort - we just don’t have the time atm.
PROSThe goal was simply to increase quality leads from the website. It does exactly that - we are happy with the uplift that we saw from the website - ROI positive. A good extra is that it tells us which companies come to our website - even the ones that didn’t sign up. From there we can see how interested they seem to be.
CONSI would like to see a round-robin booking capability within Pathmonk’s booking conversion goal.
Alex
Marketing and Advertising, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
A great tool that's easy to set up!
This tool is not only great value, but the set-up and integration is easy and seamless. From the initial discussions to the go-live call, we were talked through everything and it didn't take much time at our end.
CONSInitially, we had a few issues with lead source data, but this was sorted by the Pathmonk team.
Arlind
Marketing and Advertising, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Using Pathmonk for my clients and sass
It helped our agency to bring in Conversion Optimization as service at ease without overhead and without hiring too many new team members.
PROSSince I am working with a row of clients Pathmonk's ease of implementation has made it really easy for us to increase website conversions for our clients. Pathmonk's concierge service made a go-live as quick as approx. 3 days. Ultimately, what my clients like the most is the increase in website conversions without waiting long.
CONSSince we manage several clients on Pathmonk I would love to see an even more sophisticated dashboard across all my clients in one. I requested it via their support team. For now I get all I need but would be fantastic to add more insights there.
Reason for choosing Pathmonk
none
Aaron
Events Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Instant Success
After several meetings and tests, we opted to implement Pathmonk for our website and it has been a game-changer. Within the first five days, we captured five figures of revenue that would have potentially been lost. The sales and marketing pipelines look stronger than ever and working with [SENSITIVE CONTENT] and the team has been a pleasure. For any company contemplating the software, it's a must-have for those looking to drive leads and gain ROI.
CONSUX/UI is the one area that could improve and I believe it's being worked on.
Salih
Textiles, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
More converting customers
Our CV-rate did increase up to 75% which is beyond our expectation.
PROSSoftware works in a simple way that can be easily installed.
CONSTeam was constantly asking me for feedback to improve the product.
Sandra
Verified reviewer
Management Consulting, 1,001-5,000 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great product that increases website conversions by 1.5x
Overall, Pathmonk not only delivers increased conversions, but it's a great customer experience. Highly recommend.
PROSPathmonk is really easy to setup and onboard, has tons of useful integrations like HubSpot, Slack & Salesforce, customised branding and a great support team. It simply delivers what it promises and pays for itself with increased revenue.
CONSLots of cool new features in the pipeline - just wish we had them already.
Stacy
Marketing and Advertising, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Incredible Onboarding + Great Results
The onboarding process was seamless. The Pathmonk team clearly took time learn our business and our website to provide the best experience to our users. I was expecting to have to set everything up myself but they did an incredible job of making it ready to use instantly!
CONSI honestly can't think of anything I don't like.
Adrián
Verified reviewer
Sports, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Looking for a Conversation Rate Optimization web tool? Pathmonk is the answer
The experience was good. We were onboarded in a demo, provided some info, signed up and deploy the thing in just a few weeks.
PROSRESULTS! We increase our conversion rate by 30% using microexperiences.
CONSThe software is a bit intrusive in a way that you don´t control all what is happening. But given the results the tool is worth trying.
Dom
Marketing and Advertising, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great Tool for The Money
We enjoy using Pathmonk to understand who we are engaging on our site from a company level. The ability to provide micro experiences to visitors is something we knew we needed to help build out brand and we definitely got that from Pathmonk.
PROSI like the intent data we get from Pathmonk in addition to it's predictive AI.
CONSYou can't do everything yourself through the portal and will need your CS manager to complete some tasks. I have found CS helpful and quick to reply though.
Anna
Education Management, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Fan of Pathmonk!
Overall great.
PROSPathmonk is easy to deploy and measure impact. It's increased conversions on our website by 1% in a month. Their team is also great – responsive, supportive, and collaborative.
CONSI'd appreciate more customization for the app layout or an elevated UX for the tool itself.
Reason for choosing Pathmonk
No other products were considered.
Donald
Real Estate, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Pathmonk RE Broker Review
AI buyer intent videos make website stand out. Also, like the data capture from clients who visit your website.
CONSI would like Pathmonk to capture more data on visitors to website, and where they are coming from.
Veljko
Retail, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Quick, easy and straightforward installation, helped by Pearl
Great so far, as far as installation goes.
PROSThe setup process, as well as hand-holding, was provided by Pathmonk's person.
CONSToo early to tell. We just started using it.
Michael
Staffing and Recruiting, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Incredible value for marketers with a lean budget
Increasing conversion of existing traffic is a smart play when budgets for customer acquisition are tight.
CONSIt's a bit simplistic, but for the price, it does what it does very well.