Cyfe vs Lead Gen & CRM (formerly SharpSpring)

RATING:

4.6

(79)

Cyfe has 79 reviews and a rating of 4.57 / 5 stars vs Lead Gen & CRM (formerly SharpSpring) which has 763 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (79)
4.6 (763)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 1, 2023
April 17, 2024
Pros/Cons
  • Pros

  • Cyfe has a simple and minimal interface. Getting started is easy, and I had my first dashboard set up within minutes using the built-in Google Analytics integration.
  • Cyfe is very customizable and pretty easy to setup. The interface is very easy to look at the data we receive from Cyfe helps power important business decisions.
  • Cons

  • The mishap begins when the database of the App, which sometimes fails and the worst is that we do not know why these failures, we also realized that their updates are not very constant we say.
  • The fact of not being able to control the graphics tends to hang on occasions and that is a very negative feature in the software.
Read all user reviews
  • Pros

  • The ease of implementation and onboarding for new users is terrific and the clever way SharpSpring uses visual workflows to automate the system is genius.
  • When I have a question or need advice on the best way to do something, their customer support team is always responsive and helpful.
  • Cons

  • I rate the tool's usability as bad, lots of buttons that do the same thing, and lots of unstructured information on the screen.
  • Calendar Schedule - So you only get one calendar schedule for sales, so for example if you have multiple links for scheduling time on your calendar you cannot customize more than 1. Very frustrating.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos