Higher Logic Thrive vs Vantage CX

RATING:

4.4

(97)

Higher Logic Thrive has 97 reviews and a rating of 4.36 / 5 stars vs Vantage CX which has 14 reviews and a rating of 4.14 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (97)
4.1 (14)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
July 19, 2022
May 17, 2017
Pros/Cons
  • Pros

  • I love how easily configurable this platform is and how extensively I am able to customize our brand through customization.
  • We chose to integrate directly using activity sync and I am excited to see how these two products are able to work in tandem to drive behaviors and engagement.
  • Cons

  • The software is extremely unreliable, half of the time you get server errors or the whole platform is down. There is also very little customization built into the platform.
  • The current library features are clunky and slightly difficult to use.
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  • Pros

  • The ease of multiple tabs. The ease to import/export data.
  • I understand that their customer service was good. We had a nice relationship with our representative, and we had high hopes of utilizing this program throughout our organization.
  • Cons

  • Teradata can get tangled up in multiple queries running simultaneously and result in a much delayed processing. I think the UI is still backdated and desperately needs a next gen look and feel.
  • Extremely difficult to utilize for any amount of project management. Initially, our team tried to use it with plotting out all the approvals and review and such, and it was a nightmare.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos