Extremely difficult to use; insufficient integrations; many customer service reps had poor English language skills.

When linkedin changed their url format I was stuck with over 3000 records with bad url's.

It is somewhat customizable. We like the reporting features, and the ability to incorporate other tools like Zapier to work with InfusionSoft.

Some functionality has been lost in transitioning to keap ownership.

Sick and tired of paying money for something no one can make function and do what I need.

We found this one of the best CRMs in market and application built quality is great.

The fact that we can design the whole campaign on a drawing board like the platform is something that I think everyone should do. It just gives you a good overall view of how we are running things.

The only bad thing is that it has no documentation in Spanish and that it is a bit expensive.

I started with Infusionsoft before it was Keap. Customer service was way better before the were bought out.

Landing pages rarely work and I have had multiple events and lost hundreds of leads during the KEAP take over of Infusionsoft. Now I have too much money invested to make a switch.

My overall experience is fantastic. Infusionsoft is advanced and I applaud the creators for their brilliant and creative minds.

I requested a cancellation of our acccount which, to this day, has not been actioned. I have had to go to my bank to block further charges of my account.

No meaningful R&D, poor support, and no email integration.

Keap has really been awesome so far and I will keep using it.

But it's just things like that that make the platform feel so outdated. For the first couple of years, we felt like the customer support was fantastic.

I don't know much about the pricing, but I have heard that it's a great value comparatively.

It  gives us the ability to help the customer feel secure in their purchase also helps to cover our end if one tries to lie and say they didnt recieve it.

We love Infusionsoft because it is user friendly, intuitive and we have been able to combine our marketing campaigns into the software.

There is a learning curve to understanding how to set up and send emails. It's also hard to manage email contacts.

I am happy with their level of support as well. I would recommend it to someone that is serious about building an online business.

Positive experience and great customer support.

Kontentino really helps with this working from home to keep everyone updated and keep the flow of scheduling the posts really nice and tight.

We are using Kontentino for out Instagram account and it has been a great help. Best scheduling software.

We have been using Kontentino for more than a year and so far this is very useful for us. Support is great, quick and very helpful.

Very user-friendly tool and even a first-time user knows how to work in it within few minutes. What I learnt (and is the best thing) their support team is absolutely great and very friendly.

Function to tag people and companies on LinkedIn is missing now.

The bugs in my account made me wonder if I was the only who experienced these problems, as minor as they may be.

Excellent Customer Support. Good way to integrate all the people working on a project (designers, client, admins).

From my point of view, the only disadvantage is the impossibility to crop the image for Instagram square directly in Kontentino.

@ function to tag people is missing now. In order to do so, you need to go to the facebook/ linkedin directly to put the post.

Post translations (you need to duplicate the post and add a translation) and there is no specific role for a copywriter.

It is very easy to use Kontentino. If you also look at the price it is a very reasonable price in comparison to other softwares.

There is a good overview of all the pages and the posts. Customer care replies almost directly and always helps you out.

For a marketing manager working for an SME I find that Kontentino offers me the best quality/price solution and support for an easy set-up.

Kontentino is very easy to use, so definitely the user friendliness. And the customer support is so nice with short waiting times.

I love that Kontentino often releases new features, such as the integration with Creator Studio, that make it even easier and more effective to manage my company's social media channels.

It's very easy to use, it's valuable to our clients.

I like Kontentino very much. It's easy and nice to use.

A vital part of any experience for us is good customer service, and the staff are so friendly and helpful at all times.

I really love the customer support experience and the regular updates of the service (recently, gifs have been added).

Kontentino is a great tool for contentdistribution. Especially when you'e looking for a approval system.

It's easy to use and they offer amazing & quick customer service. We've been using the software since 2018 so we've seen the tool and its features grow and evolve.

It makes my daily work as a Social Media manager easy. I love the clean design, calendar planning and the approval process with my client.

There is only one problem we came across. The fact that kontentino doesn't always place the socials on Instagram.

Overall, the experience was very good. Discovering functions related to a school assignment in team is very educational and the gained experience can definitely be used after the school career.

EveryThe ease of use and clear layout are a big plus for me.

The Kontentino team is really nice, responsive and helpful. We are using Kontentino for our Instagram account, Facebook and reporting.

US Dollar

Keap (formerly Infusionsoft) is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation, and e-commerce functionalities in one suite. Keap helps small businesses across various industries streamline sales and manage customer experiences.


Users can segment contacts, track customer interactions, send emails, as well as run campaigns with personalized communication triggers based on emails opened, clicks, and more. Users can also manage e-commerce, from inventory management to payments and purchase fulfillment, set up online shopping carts, track digital storefront activity, send quotes, invoices, and receipts.


The system’s reporting and analytics tools help users run analyses on parameters such as emails, campaign performance, and ROI data. Users can access Keap remotely on Android and iOS devices. It offers integration with QuickBooks, SalesForce, Outlook, Gmail, plus more. 


Pricing is on a monthly subscription basis and includes support via phone, email, and FAQs. 



LongDescription

A/B Testing

Cataloging/Categorization

Lead Notifications

Customer Surveys

Multi-Channel Marketing

Electronic Payments

Personalization

Social Marketing

Request Assignment

Lead Engagement

Lead Capture

Activity Tracking

SEO Management

Data Synchronization

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Responsive Web Design

Sales Pipeline Management

Referral Tracking

Task Scheduling

Order Management

Calendar/Reminder System

Relationship Tracking

Invoice Management

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Sales Orders

Customer Database

Shopping Cart

Calendar Management

Customizable Fields

Sales Trend Analysis

Campaign Scheduling

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Promotions Management

Campaign Planning

Customer Support

Lead Generation

Email Templates

Customer Activity Tracking

Self Service Portal

Subscriber Management

Contact Management

XML/RSS

Pricing and Cost Calculations

Form Builder

Configurable Workflow

Lead Management

Conversion Rate Optimization

Email Marketing

Mobile Access

List Management

Sales Reports

Sales Activity Management

Real-Time Data

Performance Metrics

Routing

Territory Management

Click Tracking

Shared Contacts

Marketing Automation

Landing Pages/Web Forms

Request Escalation

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

CAN-SPAM Compliance

Reporting & Statistics

Predictive Analytics

Segmentation

Reminders

Visitor Tracking

Website Visitor Tracking

Sales Automation

Customizable Templates

WYSIWYG Editor

Billing & Invoicing

Image Library

Conversion Tracking

Lead Nurturing

Interaction Tracking

Web Forms

Mac OS

Web browser (OS agnostic)

Keap is available across three pricing plans based on the number of users and contacts.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

Keap

In Person

Live Online

Webinars

Documentation

Videos

Kontentino is a cloud-based social media marketing solution designed for businesses of all sizes across various industries, such as marketing and advertising agencies, architecture and planning, food and beverage, retail, and more. Key features include a drag-and-drop interface, activity dashboard, approval process control, assignment management, and automatic notifications. Kontentino helps users to create, preview, and schedule posts for sharing on majority of social media platforms. The tool enables users to manage multiple channels and profiles from a single calendar and tag different pages in posts. In Kontentino, users can work with multiple content management workflows and document changes made in specific posts. Users can also reuse the visual content stored in albums on separate posts. Services are offered on a monthly subscription basis. Support to users is made available via various means, such as online FAQs, demos, and live chat. Kontentino offers a free 14-day trial.

Commenting/Notes

Status Tracking

Multi-Account Management

Real Time Editing

Approval Process Control

Communication Management

Digital Asset Management

Automated Publishing

Collaboration Tools

Content Library

Assignment Management

Version Control

Content Management

Artwork Management

File Sharing

Advertising Management

Brand Guidelines

Reporting/Analytics

Remote Access/Control

Post Scheduling

Client Management

Drag & Drop

Tagging

Task Progress Tracking

Task Management

Campaign Management

Document Management

For Small Businesses

Project Management

Social Media Monitoring

Campaign Analytics

Customizable Reports

Access Controls/Permissions

Data Visualization

Real-Time Analytics

14-day free trial, no credit card required.

Starter: €49/month - up to 3 user, up to 10 social media profiles.
Standard: starts at €99/month - up to 10 users, up to 40 social media profiles.
Pro: starts at €199/month - up to 10 users, with unlimited social media profiles and all modules included


Tailored Enterprise plans are also available.

Keap vs Kontentino

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