LongShot AI vs Lead Gen & CRM (formerly SharpSpring)

RATING:

4.5

(49)

LongShot AI has 49 reviews and a rating of 4.45 / 5 stars vs Lead Gen & CRM (formerly SharpSpring) which has 763 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (49)
4.6 (763)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 6, 2024
April 17, 2024
Pros/Cons
  • Pros

  • Compared to other similar tools, it provides a great value for money.
  • Customer Support is great. They have taken on feedback quickly, with updates being made the UI after I highlighted a small area for improvement.
  • Cons

  • Longshot does not allow you to do all of the things in the trial once you pay the annual fee, and you cannot get in touch with their customer service even after emailing them several times.
  • Difficult to find previously produced articles on Longshot.
Read all user reviews
  • Pros

  • The ease of implementation and onboarding for new users is terrific and the clever way SharpSpring uses visual workflows to automate the system is genius.
  • When I have a question or need advice on the best way to do something, their customer support team is always responsive and helpful.
  • Cons

  • I rate the tool's usability as bad, lots of buttons that do the same thing, and lots of unstructured information on the screen.
  • Calendar Schedule - So you only get one calendar schedule for sales, so for example if you have multiple links for scheduling time on your calendar you cannot customize more than 1. Very frustrating.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos