Also we have had a great experience with the Customer Support team, they helped us understand the tool which is important to be able to get the results we needed.

Sometimes there are glitches and strange faults or delays.

I love ease of access to all of the links to our organization mentions in media.

With MTK we have improved our ability to explore big data. The team is very competent and has been ready for our request to customize it.

Easy to use, excellent support team, great insights and data.

I found my way around very quickly. The costumer service is amazing.

The ease in which I am able to set up my queries and integrate with the tech team. Reporting is also very simple to use.

Ease of use and simple reporting, simple insights, and lots of nice visualization.

That is an easy-to-use tool, you can change manually the social sentiment and have a great costumer service.

Very nice, helpful and competent. So, if you had any questions, they were always there to help.

I miss the ability to sort out retweets as it makes it more difficult to navigate when you search more broadly.

No data archive, you can monitor mentions captured only 90 days ago.

Easy to use, affordable, graphics and report clear and. Support team is very responsive.

They are all very kind and always available for solving nearly any problems in a quick time.

It's been an exciting experience using the platform. It has saved me time and energy.

I use it daily, opening Mediatoolkit is the first thing in the morning I do. I monitor our brand but also I like to get a quick overview of competitors' mentions, published natives, and PR.

Has built-in flexible reporting. Easy to export raw data and then fuel into whatever BI stuff you use, e.g. Google Data Studio.

It is so simple and easy to use. All the features are well implemeted so a user can easily find whatever he needs.

Easy to use, intuitive monitoring platform with great customer support.

User-friendly and reliable software for continuous monitoring on social media as well as in media articles and discussions.

Mediatoolkit is intuitive to use, has some great features such as easy reporting and query setup and customer support is always quick to respond.

It gives me simple and actionable insight in a blink of an eye. After the campaigns, I also check which channels bring the best results, to optimize media buying and other investments.

Easiness, practicality, tailor-made, promptness of the needed help, value for money. SENSITIVE CONTENT HIDDEN] is great.

It is a very useful tool for research, the technical service is super.

Yes, it solved most of my work directly. It has become even more useful thanks to its easy and understandable interface.

Mediatoolkit has been great as one of our tools to follow what has been said about a certain topic/event and its spread in social media or in articles.

Very quick email alerts, great customer service, and Mediatoolkit is always ready to help at any time. The insights and reports are very detailed as well.

It has helped us to uncover social and business insights across a variety of research topics and has proved to be a great platform for both students and experienced researchers alike.

Could have wizard or how to create new or edit already created search criteria. Sometimes you forget or add additional conditions and later on you realize that something is wrong.

Super support from the Mediatoolkit if you need help with how to track specific targets and keywords. Integration of this tool to fit our needs was very easy.

I appreciate how easy Mediatoolkit is to use in terms of setting up queries and reading the results.

I am having a great experience with Mediatoolkit. After almost 2 years of using it, I have seen many improvements and always have a quick costumer service.

Easy to use and the help desk is amazing, made my life a whole lot easier to find my features.

Custom fields, call logs, integration with Google Calendar and email just really round out this product. Support is fantastic as well.

I rate the tool's usability as bad, lots of buttons that do the same thing, and lots of unstructured information on the screen.

The support and attitude of Sharpspring has been brilliant and they are a pleasure to deal with.

Calendar Schedule - So you only get one calendar schedule for sales, so for example if you have multiple links for scheduling time on your calendar you cannot customize more than 1. Very frustrating.

Working with SharpSpring has been a pleasure. The product has been easy to learn and use, and their team has been awesome in supporting us along this journey.

The ease of implementation and onboarding for new users is terrific and the clever way SharpSpring uses visual workflows to automate the system is genius.

The constant failure of the system, the automations fail. They are not fixing the bugs.

It's also been a game-changer for our B2C clients, who are able to personalize and segment their marketing efforts to specific customers, and have seen great growth in engagement and revenue.

The lack of integrations across more common softwares makes it difficult to integrate for every client we work with.

Overall, I'm very happy with my expereince with SharpSpring. I think it is a functional tool that is easy to use and it feels good to have check lists and to do's that are easy to set up.

Support has been outstanding. Each and every member of their team is incredibly helpful and honest.

When I have a question or need advice on the best way to do something, their customer support team is always responsive and helpful.

Easy to use, great functionality, support is amazing, and webinars are very informative.

The customer support is amazing, too. Whenever I have a question or run into an issue, they are always SO quick to respond with a helpful answer.

The ease of use is great. It is an intuitive platform that allows for quick implementation and roll-out of automated marketing initiatives.

Custom reports are not custom (you cannot filter by custom fields, for example). Reporting in SharpSpring is very poor.

We have integrated Sharpspring with other software systems which has been seamless and has allowed us to develop a really powerful platform.

I recommend it because it is a complete platform. Impeccable support and help and a lot in the growth of my clients' business.

And for new users and administrators, SharpSpring support is AWESOME. I can't say enough about how responsive and helpful everyone is.

Amazing marketing tool, amazing price, and would highly recommend to any business to business sales team.

SharpSpring was very attractive thanks to its integration and customization abilities. Now that's we've begun using it, we appreciate that the software is easy to learn and easy to use.

Customer service is probably the best thing about this product. The team there are extremely helpful and always know how to help.

Working with SharpSpring has been a successful and straightforward relationship where we have been supported on every step of our journey.

So far our experience has been fantastic. Great product and responsive support and forward looking development roadmap.

The campaign manager is a great tool, it allows you to effectively track your leads and determine where they came form. To top it off, the support team is phenomenal.

We were drawn to Sharp Spring because of their business model that focused more on supporting agencies and offered a great pricing model.

They are very professional, responsive and provide solutions to any issue you may have. I can always count on the support team to provide quick and easy solutions when I am having difficulties.

The pricing is great when you compare to others with similar functionality and they go from strength to strength.

The integration with Instagram is the only part which we are really missing.

We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this.

The best part is the automation--triggers and the ability to build out a complex program make a big difference in efficacy and efficiency.

I find the ease of using the system and support provided, superior to other products. They integrate with most of the key 3rd party systems my company works with.

Some nuance to the user interface and limitations with exporting results. Realizing full potential may mean reworking your workflow entirely to abandon central tools.

The support has been excellent, and I'm impressed with the documentation and training that is available.

I love the great e-mail marketing campaigns, show the statistical analysis of the conversions through each campaign, and find what clients are clicking, viewing, and making them convert.

Their recently launched Book Me/Meeting feature is an awesome addition to the interface, and I'm excited to start using it.

Euro

Mediatoolkit is a cloud-based online and social media monitoring tool that tracks mentions of relevant keywords across 100 million sources, in real-time and in any language. 


All mentions are displayed in one place, the feed, with numerous filtering options and advanced Boolean search to ensure relevant results. Every mention is accompanied by detailed information about the source, reach, interactions, engagement rate and influence. 


Data analytics comprise more than 2,000 customizable charts and custom reports, with predefined options that consist of engagement and sentiment data, the influencer dashboard, competitive analysis for benchmark measuring and many more.


Other features include custom alerts and digests, custom PDF reports and Excel data exports and an unlimited number of users, keywords and reports. A mobile application is available both for iOS and Android devices.



LongDescription

Real-Time Analytics

Engagement Tracking

Mobile Alerts

Email Alerts

Customizable Reports

Brand Tracking

Real-Time Monitoring

Sentiment Analysis

Competitive Analysis

Configurable Alerts

Social Listening

Data Import/Export

Social Media Monitoring

Multi-Channel Data Collection

Impact Measurement

Real-Time Data

Performance Metrics

Filtering

Benchmarking

Real-Time Notifications

Real-time Updates

Visual Analytics

Review Monitoring

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Data Visualization

Reputation Management

Automated Scheduling

Keyword Tracking

Dashboard

Multi-Language

Alerts/Escalation

Real-Time Reporting

Reporting/Analytics

Monitoring

Trend Analysis

Tagging

Third-Party Integrations

Competitor Monitoring

@mentions

Search/Filter

Hashtag Tracking

Social Media Integration

Keyword Filtering

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Determ

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

At Constant Contact, we deliver for small businesses with powerful tools to simplify and amplify digital marketing. Constant Contact Lead Gen & CRM (formerly SharpSpring) is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals.  Our tools are designed to help you attract the right leads, nurture them with personalized content, and grow your business with better conversion.

Attract
- Get hot leads faster with email & social marketing, plus retargeting ads. Score leads automatically based on their activity and seamlessly pass them to sales.

Nurture
-  Deliver the right message to the right people, at the right time. With a flexible centralized CRM and infinitely customizable automations, tasks like nurturing leads and sales follow-ups are easier than ever.

Grow
- Manage more effectively with insights and real-time analytics that connect marketing spend to sales results, pipeline, and revenue.

Real Time Analytics

AB Testing

Sales Analytics

Multi-Channel Marketing

Social Marketing

Lead Capture

Activity Tracking

Customer Segmentation

Subscription Management

Drip Campaigns

Sales Pipeline Management

Marketing Calendar

Campaign Tracking

Lead Distribution

Multi-Campaign

Pipeline Management

Customer Database

Customizable Fields

Content Library

Sales Trend Analysis

Campaign Scheduling

Template Management

ROI Tracking

Campaign Segmentation

Email Tracking

Campaign Planning

Lead Generation

Email Templates

Email Distribution

Contact Management

Content Management

Lead Management

Email Marketing

List Management

Sales Reports

Real Time Data

Channel Management

Click Tracking

Marketing Automation

Landing Pages/Web Forms

Lead Segmentation

Forms Management

Behavior Analytics

Customizable CTAs

Workflow Management

Email Management

Source Tracking

Dynamic Content

Event Triggered Actions

Customization

Predictive Analytics

Segmentation

Reminders

Visitor Tracking

Website Visitor Tracking

Chat/Messaging

Customizable Templates

Image Library

Conversion Tracking

Multi-Channel Attribution

Lead Nurturing

Interaction Tracking

Web Forms

Customer Journey Mapping

Real Time Reporting

"Lead Gen & CRM (formerly SharpSpring) pricing starts at $449/month. Please contact Constant Contact directly for further pricing information.

Determ vs Lead Gen & CRM (formerly SharpSpring)

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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