ON24 vs Salesforce Sales Cloud
ON24 has 219 reviews and a rating of 4.34 / 5 stars vs Salesforce Sales Cloud which has 18332 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- The ease of use of the setup, quality of audio/recording, console design and integration with Marketo are my top reasons to recommend ON24.
- ON24's ability to integrate with our CRM and share engagement analytics is incredibly helpful from a customer support perspective. It paints a picture of what my customers are interested in.
Cons
- Infrequent technical difficulties with firewalls and unique audience configurations are sometime difficult to overcome during a live webinar which annoy customers.
- The onboarding for the system was horrible. There are several areas on this platform and with each section there is a different ON24 person to lead you through the process.
Pros
- I love that you can add so many different modules or even design your own with some effort but very little cost, for a nonprofit that is great.
- Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.
Cons
- It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
- There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
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