Lead Gen & CRM (formerly SharpSpring) vs Tall Emu CRM
Lead Gen & CRM (formerly SharpSpring) has 763 reviews and a rating of 4.56 / 5 stars vs Tall Emu CRM which has 29 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- The ease of implementation and onboarding for new users is terrific and the clever way SharpSpring uses visual workflows to automate the system is genius.
- When I have a question or need advice on the best way to do something, their customer support team is always responsive and helpful.
Cons
- I rate the tool's usability as bad, lots of buttons that do the same thing, and lots of unstructured information on the screen.
- Calendar Schedule - So you only get one calendar schedule for sales, so for example if you have multiple links for scheduling time on your calendar you cannot customize more than 1. Very frustrating.
Pros
- Proactive and prompt support team. A lot of demonstration and detailed explanation videos on the website.
- The icons are grouped together with heading allowing to quickly find and use the functions. Consistency of the features between the different tabs making it very simple and easy to train team members.
Cons
- Sometimes the integration with MYOB can be a little tricky.
- It can be glitchy every now and then with MYOB crossover. Also some of the information provided is hard to find re BOM's and setting them up properley.
Pricing
Product Demo & Screenshots
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