It is brilliant for reposting successful content as it shows you which posts performed best, so all you need to do is rinse and repeat.

It's a great product which enables me to work more efficiently, I would definitely recommend it to someone in a similar position/industry.

There are a bunch of times that you might want a visible URL in a post (esp for Insta) and the automatic change to a bit.ly link has caused me a mild amount of frustration a few times.

The ability to plan by post types and themes was useful, and a way to save time when you want to publish a lot of content in bulk.

I really like the user interface, it's a nice clean layout and features are easy to use.

It was a very visual platform which made it easy to map out your social media planning.

We've used multiple platforms but find that this is the easiest and most effective solution on the market plus pricing is really good too.

I love the service they provide. You can't ask for more capability for the price.

It was the best priced for the amount of accounts I run and I love that you can customise your package.

My experience has been very positive from day one. The UI is easy and intuitive.

Tl;dr: It's a fantastic piece of software if you're a time poor marketer without a dedicated social media function in your business. It will save you time and it will be worth the investment.

A very kind person called [SENSITIVE CONTENT HIDDEN] was very helpful and seemed to have a very kind nature.

Just easy and the biggest time saving service that we have ever invested in. Its like having another employee that does social media 24/7.

This social media organizer made my last month incredibly easy to use.

Nice lengthy trial to really see how it will integrate into the business.

When I want to edit a post, I dislike that have to edit each one individually for each social platform. I also dislike the way video posts are linked.

I am glad to have heard of the company and was very impressed. Usually, I find the apps/blog that help understand social media very complicated and I get lost quickly.

This app offers easy integration with social media platforms and offers the added option to multi-post evergreen blog posts and inspirational messages.

It was among the best things I could find. I really loved how easy it was to access all the previous posts if I need to.

SmarterQueue is a fantastic tool and I'm so glad I found it. Their customer service is quick and helpful.

I love all the support and youtube tutorials - your support and aftersales services is amazing.

Smarterqueue have made the transition to this product really easy, great tutorials and step by step instructions. Awesome customer service.

Ease of use and reliable posting I scheduled all of my blog posts through SQ so the posts rotated through Facebook.

Phenomenal customer service and a wonderful product.

There’s no way to post this as a comment as far as I can see.

Due to the nature of the software it does slow down my computer when I am running it as it takes up a lot of memory. Sometimes this is frustrating as the software crashes or freezes.

I love the ease of use of the program, posting to several media platforms at the same time is genius.

All is working perfectly again and I'm really grateful to the team for persisting with my issue rather than brushing it off.

After 30 days it's not free anymore. Not a critic, but not looking forward to the paying part.

The only annoying thing is with LinkedIn, but that could be the platform more than SmarterQueue.

It's not only allowing me to do the work otherwise impossible, but it helps me constantly get better at what I do. The support is wonderful, so my overall experience is excellent.

My experience with Smarterqueue has been extremely positive and I've had excellent customer service over the years.

It’s by far the simplest to use and the user interface is the most intuitive. For those they want to spend more time on creating great content and less time scheduling it, this is fantastic.

IG is still a pain to upload separately when it's video.

I love being in control of my social media communication. Various categories, posting plan and pre-scheduling make it very easy to use, and give me complete overview of what is going on.

I love that there are evergreen posts and that I can schedule a year out, but also post something today. Love the graphics that are integrated within the program; love it's flexibility.

Support team, in particular, stand out as a team that provides star service whenever we need help, and I cannot praise them enough.

We needed a comprehensive tool, easy to operate which all our UK Franchise owners could use. Workbooks fitted the bill perfectly and at a price acceptable to everyone.

We have used that feature a lot to make the program our own. I also love the automated reporting so that I can send my reports to my superior by simply scheduling the action once.

Some times we have difficulties with the reports function. We found some troubles with planning tools and the synchronization with the software.

I really like the fact I can quickly filter data, so if I want to list all members and what activities they are interested in,  it's just a couple of clicks and I have what I need.

We increased our sales with the help of this software by tracking all the customer queries and filling them in a timely manner, so the software worth the investment.

Flexible, easy to track projects, intuitive. Excellent for exporters as can be used in multicurrency format.

Generally, as a business we are happy with the platform. The team at Workbooks are friendly and go the extra mile.

Runs very slowly at times, this makes for frustration on a busy support desk.

It is fully featured and has been a godsend for both GDPR compliance and integration and for developing marketing strategies.

Strong CRM platform with amazing support team.

There is very little that i dis-like about this software as any issues can be raised and put into development.

Overall it's very good, support is excellent and the team are very helpful.

The presales support was excellent, the vendor showing a real understanding of the client's needs and desire to get to the optimum solution.

Great CRM software at a good price point. It has all the functionality you would expect.

Cumbersome API, few integrations, especially in the US, poor response times for US support, since they're in the UK.

The reporting side is always very helpful, and the support team always do there best to assist and help. I would recommend workbooks to anyone wanting a simple, yet effective CRM system.

Relative to the completion, it provides a lot of functionality at a very reasonable cost. The support is responsive and good too.

There are too many tabs and it's confusing. If I put in a part number, only a portion shows in the tab.

It has taken awhile for the installation and setup - meaning that we are unable to use workbooks yet, because of problems with the initial setup with workbooks.

Customer support has improved since we started to use workbooks as we can easily track previous calls. Also the ease of creating and scheduling emailed reports helps greatly.

Good customisation; easy to use; automatic email reports. Highly adaptable and benefit for continuous development.

A great time saver, particularly when it comes down to GDPR compliance and integration. Also, it has been useful in developing marketing strategies.

This software is very easy to use that is why I would definitely recommend it to  other companies to use it to.

I like the reporting module, it is quite user-friendly.

I really like the ability to collaborate with my peers.

Excellent experience had by all. Team were responsive and felt like we had support from all areas.

The flexibility is key for us and the ease of use. If something is quite the way you like you can easily configure it and change it on the fly which is great.

The best thing about Workbooks is how flexible the reporting is and having access to API data for any report you create is an added bonus.

I admire the support offered by Workbooks, they are efficient and happy to help.

US Dollar

SmarterQueue is a social media management tool that helps influencers, entrepreneurs, marketers, and businesses manage monitoring, content posting, scheduling, customer engagement, and more across Instagram, LinkedIn, Facebook, Twitter and other social networks. Organizations can create and handle multiple content categories using colour codes and automate posting using scheduling functionality.


SmarterQueue includes content recycling capabilities, which allow marketing professionals to repost and share evergreen and popular content from old posts. It offers a host of features such as content curation, visual planner, comparison, bookmarking, bulk import/uploads, tagging, drag-and-drop interface, link preview and more. Additionally, businesses can reply to customer queries across multiple social channels and create and store stock response for common questions.


SmarterQueue lets managers gain insights into content engagement, trending topics, social history, and audience via analytics and interactive charts. Pricing includes monthly/annual subscriptions and support is extended via email, tutorials and other online measures.



LongDescription

Brand Tracking

Multi-Account Management

Automated Publishing

ROI Tracking

Content Management

Social Media Monitoring

Performance Metrics

Dashboard

Customer Engagement

Reporting/Analytics

Post Scheduling

Campaign Management

For Small Businesses

Engagement Tracking

Multi-Channel Marketing

Multi-Channel Management

Charting

Content Library

Campaign Scheduling

Social Performance Management

Multi-Channel Data Collection

Benchmarking

Social Media Integration

Visual Analytics

Reporting & Statistics

Data Visualization

Automated Scheduling

Campaign Analytics

Tagging

Third-Party Integrations

Competitor Monitoring

Lead Attribution

@mentions

A/B Testing

Customizable Reports

Multi-Campaign

Calendar Management

Campaign Segmentation

Campaign Planning

Click Tracking

Filtering

Alerts/Notifications

Image Library

Conversion Tracking

Drag & Drop

Web browser (OS agnostic)

$16.99 when paid yearly. $19.99 paid monthly. 25% discount for non-profits.

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

SmarterQueue

Live Online

Webinars

Documentation

Workbooks offers growing companies a SaaS platform to run their business and engage with their customers – at an affordable price. Workbooks designs, develops and implements its own software, which is targeted specifically at mid-market organizations.


The platform helps manage the sales team with real-time reporting and activity tracking, increase sales productivity with automated workflows and mobile apps, improve forecasting and make insightful decisions. It also allows companies to efficiently run marketing campaigns, manage data, segment and target accurately, measure ROI and drive alignment – maximizing the demand funnel.


 Businesses are able to easily create and deliver accurate sales quotes, generate contracts and orders, and sync the information with their financial system for maximum visibility and efficiency.


Finally Workbooks provides customer service functionality that includes multi-channel case management, activity history tracking, Service Level Agreements (SLAs) measurements etc. to help increase agent productivity and deliver an exceptional customer experience.



Commenting/Notes

Cataloging/Categorization

Customer Surveys

Forecasting

User Management

Internal Chat Integration

Data Enrichment

Product Catalog

Lead Capture

Performance Management

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Leaderboards

Data Synchronization

Customer Segmentation

Rich Text Editor

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Electronic Signature

Calendar/Reminder System

Knowledge Management

Pipeline Management

Communication Management

Customer Database

Call Logging

Call Management

Customizable Fields

Activity Management

Sales Trend Analysis

Data Import/Export

Email Tracking

Customer Support

Process/Workflow Automation

Lead Generation

Email Templates

Self Service Portal

Contact Management

Opportunity Management

Configurable Workflow

Lead Management

Email Marketing

Mobile Access

Sales Reports

Sales Activity Management

Territory Management

Channel Management

Text Editing

Shared Contacts

Marketing Automation

Role-Based Permissions

Request Escalation

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Event Triggered Actions

Field Sales Management

Activity Dashboard

Demographic/Firmographic Data

Segmentation

Reminders

Customizable Templates

Calendar Sync

Mobile App

Lead Nurturing

Interaction Tracking

Web Forms

Multi-Language

Mobile Interface

30-day free trial, no credit card required.

Free Edition - FREE
CRM: $39 per user, per month
CRM Pro: $54 per user, per month
Business: $78 per user, per month
Business Pro: $95 per user, per month

SmarterQueue vs Workbooks

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