SmarterQueue

RATING:

4.8

(134)

About SmarterQueue

SmarterQueue is a social media management tool that helps influencers, entrepreneurs, marketers, and businesses manage monitoring, content posting, scheduling, customer engagement, and more across Instagram, LinkedIn, Facebook, Twitter and other social networks. Organizations can create and handle multiple content categories using colour codes and automate posting using scheduling functionality. SmarterQueue includes content recycling capabilities, which allow marketing professionals to repost and share evergreen and popular content from old posts. It offers a host of features such as content curation, visual planner, comparison, bookmarking, bulk import/uploads, tagging, drag-and-drop interface, link preview and more. Additionally, businesses can reply to customer...

SmarterQueue Pricing

$16.99 when paid yearly. $19.99 paid monthly. 25% discount for non-profits.

Starting price: 

$79.99 per month

Free trial: 

Available

Free version: 

Not Available

SmarterQueue customer communication
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SmarterQueue Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for SmarterQueue

1 - 5 of 134 Reviews

User Profile

Kate

Verified reviewer

Alternative Dispute Resolution, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Hands-down the best social media scheduler available

PROS

It's not only super-easy to use, but when I have a problem, customer service is phenomenal. Consistently excellent. Great value.

CONS

I wish IG stories posted automatically, but it's probably out of their hands. Wish I could post to personal profile as well as business profile. Looking forward to Threads being available.

Reasons for switching to SmarterQueue

It was limited

Vendor Response

Hi Kate, Thanks for taking the time to share your thoughts on SmarterQueue, we truly appreciate your review! We're so happy to hear that SmarterQueue is such a good fit and you're taking full advantage of all our time-saving features. We also really appreciate you sharing your feedback with us. We love hearing how we can make SmarterQueue better. It's great to hear that we are helping you so much, and thanks again for sharing your review!

Replied July 2023

Joy

Mental Health Care, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Very grateful for the ease SQ creates

PROS

SQ changed my experience of expanding my community and managing my posts on Instagram. I have all my content set to recycle on SQ, so I no longer have to take time out of each day or week to generate new content or make sure that I post during peak times for my audience. I love that I can create categories of content and keep them on automatic— or pause when I have a special message to share or workshop to promote. SQ posts for me every day, and I get to spend my time and energy in the comments and DMs, responding to people who are helped by my content. I find that to be a more energizing and meaningful place to put my energy.

CONS

It’s taken time to be able to figure out how to access certain features. SQ is mostly intuitive, but not as effortless as I would like. For example, it would be nice to have an obvious button to pause publishing on the categories page instead of going to settings. I also wish that I could set up the same post on multiple SM profiles to recycle and always have them post the same content to various profiles on the same day going forward, so that everyone who follows my different SM would receive the same content at the same time. Then I’d really be able to take advantage of the multiple profiles features. But, hands down, SQ is the best scheduler I’ve tried!

Reasons for switching to SmarterQueue

Later was pretty limited, and then took away the ability to post for free 30 days a month. Since I was going to have to start paying, I decided to go for SQ, which offers SO much more than Later.

Vendor Response

Hi Joy, Thanks for taking the time to share your thoughts on SmarterQueue, we truly appreciate your review! We're so happy to hear that SmarterQueue is such a good fit and you're taking full advantage of all our time-saving features. We also really appreciate you sharing your feedback with us. We love hearing how we can make SmarterQueue better. It's great to hear that we are helping you so much, and thanks again for sharing your review!

Replied October 2022

Dzaner

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

1

Reviewed February 2022

Launched Too Soon

Great support - but app is cleary not done testing - they rushed to market - wait till they update their platform not a good use of yuour time currenly.

PROS

Great software with intersting features that help you scheudle posts in a more creative way - especailly the evergreen posts

CONS

Content cannot be hosted and the push to phone notifications resize your videos making them grainy and not publishable on instagram. Text is blurry, visuals are blurry - we could not use it at all.

Reasons for switching to SmarterQueue

Went from hootsuite to SQ however we are not back on Hootsuite.

Vendor Response

Hi Dzaner, Thank you for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so happy to hear that you enjoyed the scheduling capabilities and the extra engagement boost from the Evergreen feature. We also greatly appreciate your feedback on how SmarterQueue can be better. Your specific niche case was very helpful for our team to identify and plan future improvements. While we're currently prioritizing developing other features that our customers are super excited about, we're looking forward to putting your great feedback to great use soon. Thanks again for sharing your review!

Replied February 2022

Nici

Marketing and Advertising, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Helping you schedule ongoing posts

I started on the trial and within 4 days (because I could reuse old posts and add variations to them) I had 3 months of posts scheduled in 5 platforms. Very impressed. Now I can keep adding to it and as I do that repeating schedule will move out.

PROS

I liked 3 things in particular - evergreen posts - so I can organise certain posts and set and forget (for years if I want); variations on evergreen posts - I haven't seen another product that does this, it means that my evergreen posts aren't so obvious (if I set 4 variations on text and 3 images and set up 3 months of posts then my post won't actually exactly repeat for 3 years); the third feature is the ability to pull previous posts or set up posts from my blogs - this allowed me to actually reuse the 3 years of post I have already spent time on and get more value from them.

CONS

I would love it to do instagram story and instagram reel automatic posting. I don't want to be doing mobile posting. But I believe they are working on that.

Reason for choosing SmarterQueue

Price comparisons and the evergreen/variations feature.

Reasons for switching to SmarterQueue

I liked Later, but they increased the prices and so I shopped around and found a feature (evergreen and variations) that I couldn't get in Later.

Vendor Response

Hi Nici, Thank you for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so happy to hear you're taking full advantage of all the time-saving features available. From your description, you're absolutely nailing your social media presence and leveraging all that SmarterQueue has to offer so well. We also appreciate the feedback and understand your requests regarding Instagram Direct Publishing. While Reels are in fact coming soon, Stories will continue to use the mobile app, as Instagram isn't allowing direct publishing yet. Still, we're so happy to hear that SmarterQueue is working out so well for you! It's awesome to hear that it's such a good fit. Thanks again for sharing your review!

Replied August 2022

Rosie

Non-Profit Organization Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Best Social Media Scheduler

I am saving so much time now and there are so many options with posting content, such as evergreeen posts, repeating posts a certain amount of times/ alternative captions. It has just made my job as a digital marketer so much easier.

PROS

I have used Later and Hootsuite before coming across SmarterQue and it is the BEST content scheduler I have used. It is easy to plan content and there are so many other features for creating content I haven't used yet. It was the best priced for the amount of accounts I run and I love that you can customise your package.

CONS

The only fault with SmarterQue is tagging other accounts in the captions. Sometimes it doesn't work and when @ tagging account they won't pop up. This can get frustrating!

Reason for choosing SmarterQueue

Smarter Que was a more superior product. The user experience is very good and there is so many tools to utilise.

Reasons for switching to SmarterQueue

Hootsuite wanted over £70 and that cost didn't cover the 9 accounts we run. The software was glitchy and I disliked the format. It felt very clunky.

Vendor Response

Hi Rosie, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're happy to hear that you're enjoying SmarterQueue and that we were a welcome alternative to the platforms you were using in the past. It's so great that you're taking full advantage of all the scheduling options and have customized your plan to fit your needs. We also greatly appreciate your feedback and feel like we can help more. If you could tell us more about any tagging issues by writing us at hello@smarterqueue.com, we'd be happy to help. It's great to hear that we are helping you so much, and thanks again for sharing your review!

Replied June 2022