About SmarterQueue

SmarterQueue is a social media management tool that helps influencers, entrepreneurs, marketers, and businesses manage monitoring, content posting, scheduling, customer engagement, and more across Instagram, LinkedIn, Facebook, Twitter and other social networks. Organizations can create and handle multiple content categories using colour codes and automate posting using scheduling functionality.

SmarterQueue includes content recycling capabilities, which allow marketing professionals to repost and share evergreen and popular content from old posts. It offers a host of features such as content curation, visual planner, comparison, bookmarking, bulk import/uploads, tagging, drag-and-drop interface, link preview and more. Additionally, businesses can reply to cu...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

57 Reviews of SmarterQueue

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(45)

45

4 stars

(11)

11

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 57 results

July 2020

Maxime from Information Technology and Services

Verified Reviewer

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Category management is sheer efficiency

Pros

Category management helps you organize your content, and make sure you publish regularly the different kinds of content you want to associate to your account/your brand.

Cons

There is only 1 drawback: no mobile app. But this is underway, if I understand well.

Reasons for Choosing SmarterQueue

Category management in SmarterQueue is just awesome and time-saving. No other products I know of allows that.

Response from SmarterQueue

Replied July 2020

Hi Maxime, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We really love hearing that SmarterQueue is keeping you so efficient in organizing your content and ensuring that you're regularly posting content and keeping your social media presence running. We also greatly appreciate feedback, so thank you for sharing with us how SmarterQueue can be better for you. It's great to hear that we are helping you so much, and thanks again for sharing your review!

July 2020

Pat from So Southern Custom Equestrian Products

Company Size: 1 employee

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

July 2020

Love, love, love Smarterqueue

Pros

Being of mature age, it is not always easy for me to learn new software. With that being said, Smarterqueue is user-friendly and if I can set it up, ANYONE can! It initially took me about 2-3 hours which to me is not alot of time. They have so many great functions available to you especially their "evergreen" option which to me is invaluable. I have not seen that option available. It is definitely one of my most important tools in my tool box for my small business to run smoothly and efficiently.

Cons

The only negative that I will have to say about Smarterqueue is that you still cannot post on Instagram and that is very frustrating to me. Because of this I have to use Hootsuite for my Instagram posts. Believe me I would much rather deal with all of my social media posts under one roof but alas that is not the case.

Reasons for Choosing SmarterQueue

User friendly and great options.

Response from SmarterQueue

Replied July 2020

Hi Pat, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so happy to hear that you're finding SmarterQueue so easy to ease and that Evergreen has become such a valuable feature for you and your social media presence. We also appreciate the feedback on Instagram Auto-Publishing and we want to assure you that this is something we're actively looking into. It's great to hear that we are helping you so much, and thanks again for sharing your review!

July 2020

Jen from Impressive Memories

Company Size: 1 employee

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

July 2020

My thoughts

Pros

Repurposing content. Scheduling across platforms. analytics.

Cons

I struggled to get Instagram working until recently.

Reasons for Choosing SmarterQueue

It did what i wanted it to do. After my initial free trial I was contacted about starting to pay. I explained Id suffered a sudden bereavement which had impacted on my ability to use the trial. I got a quick and personal response from an actual person who increased my free trial. They also kept in touch and appeared to care which was reassuring during a very difficult time. Since the C19 pandemic again I have been given free use of the software and a staggered return to paying my subscription. I think this goes a long way to gaining trust and respect from my business to yours and vice versa. Thank you x

Response from SmarterQueue

Replied July 2020

Hi Jen, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're happy to hear that SmarterQueue has been helpful and that we've been able to support you when needed. We're just as happy to receive any feedback you might be willing to share with us on what we could do to make SmarterQueue better. Thank you again for sharing your review!

June 2020

Kent from Strong Pros United

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2020

Cost-Effective for Social Media Management

Great!

Pros

I love the ability to reschedule evergreen content, the emoji chart and being able to make variations of a post within the same webpage

Cons

Still waiting on the Instagram video feature, but hopefully it will be ready soon.

Reasons for Choosing SmarterQueue

Better value, and features

Response from SmarterQueue

Replied July 2020

Hi Kent, Thanks so much for taking the time to share your review! We're so glad to hear that you're enjoying SmarterQueue and that posting has become easier thanks to Evergreen and Variations. It's always great to know that our features are helping you achieve your social media goals. We appreciate you letting us know that you're waiting for video scheduling on Instagram. It's on its way! We're always happy to help, so let us know if we can assist more, and thanks again for sharing your review!

July 2020

Angela from The Speech Serenade

Company Size: 1 employee

Industry: Online Media

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Smarter Queue Review

Wonderful! I have loved the customer service as well as automation that is available with just a little bit of prep. It saves me hours that I would have spent manually posting/scheduling

Pros

I love that Smarter Queue organizes posts for social media into categories and AUTOMATICALLY schedules evergreen and time-sensitive posts in that perfect 80-20 rule of posts using the various uploads to the categories.

Cons

I wish there was an easier quick-view of ALL the posts that I have uploaded separate from the page that shows all the posts that I have scheduled. It's harder to move posts around in the view that is given currently. Also, I wish the Instagram scheduler had video and carousel capabilities. I would rather just use SQ for scheduling, but as it stands, I am having to use a different scheduler since SQ, to my knowledge, won't post videos to Instagram.

Response from SmarterQueue

Replied July 2020

Hi Angela, Thanks for taking the time to share your opinions of SmarterQueue, we truly appreciate your review! We're so happy to hear that SmarterQueue is saving you so much time and that you enjoyed the built-in automation for scheduling content. We also greatly appreciate the feedback on Instagram capabilities and how content can be sorted. We are always happy to receive great ideas on how we can improve. It's great to hear that we are helping you so much, and thanks again for sharing your review!