Easy to fax documents and progress notes to physicians directly from the software. Easy to track patient progressions and changes in POC.

Many reports available to track any metric you want. You can customize any report as well to find data you are looking to track.

Customizable per user and per company, very user friendly, reports are easy and accurate, screen view is clear and easy to understand.

I enjoy the flow sheet portion of the software. The templates allow for therapist tailored exercises to be utilized quickly and easily.

Clinic Controller has been so good for our clinics and making the day flow easily for all of our therapists.

But what puts this software in a league of its own is the customer service experience its users experience. The team at Clinic Controller is simply amazing.

I like that you can color coordinate visits and right clicking makes everything super manageable from any screen.

Difficult to use and confusing to new users. No integrations which increased admin time.

I appreciate the detail of software. The customer service is outstanding.

I like how the daily notes pull information from the flowsheet and it imports previous entries data (obj & subjective information) to allow quick and easy updates.

I do like the ease of sending/receiving faxes since we utilize that feature CONSTANTLY.

Great for administration tasks and generating metrics. Can bring up statistics faster than you can generate a daily notes.

Out of all the systems I have used, this is by far my favorite. It is very therapist friendly and makes it quick and easy to write notes and do our billing.

Difficult to navigate when first beginning to use the system because of all of the available functions.

The inability to create unique functions/exercises in the flow sheet.

If we ever need assistance we get immediate feedback to solve our issue. The are really easy to contact and super helpful.

I love the ease of use for the software - you don't have to be a computer whiz to use it or understand it. It's set up is perfect to creating everything I need for each patient.

It is very intuitive and the customization makes it top notch. It is very user friendly and easy to navigate.

The customer service is second to none. I NEVER have to wait on hold, and every time I call I get a kind, professional, knowledgable person.

Clinic Controller is so easy to use. It flows easily between daily notes, the schedule, cases, evaluations...it's all so easy to access.

Sequencing with rollups can be a nightmare especially if there was a mistake.

The flowsheets are user friendly and easy to navigate with search functions and the ability to put in your own information.

I like the ease of access to reports that I use constantly throughout the day. I also like the amount of information that is visible when initially opening the case.

I love the quick easy access to the software. I can change and update so quickly with patients and therapists schedules.

It has helped us to move from a paper office to electronic. They provide great support with their product and are great to work with.

Quickly can glance at importance case/patient information from charges and documentation. Ability to have 2 tabs side by side simultaneously.

The reporting and the Billing Department is by far its strength. Started with GRS in Feb 2018.

Familiar with Epic, VA system, Care360, and this by far the worst I've encountered. No integration or support for Mac or iPad.

Once you develop the template it is easy to use.

The customer support is great and knowledgeable and our Customer Experience Mangers are awesome and very patient with us.

This is an integrated product with many business partners to rely on. We use the Dell cloud for our system which is has great reliability for access and download speed.

Very expensive to get a new user added, especially being a small group practice. Being charged a lot of money for monthly maintenance.

Overall product support is poor, and god forbid you need them when a problems arises. Updates break the system from Windows, Greenway, and other standard 3rd party applications.

The e-prescribing is cumbersome and time consuming, again, this may be a training issue as it was barely touched on because of all the other problems.

Overall, the product is well thought out for all areas - from check-in to check-out, billing, payments, and denials.

We have been clients since 2004 and have been very pleased. As our practice has grown, we continue to appreciate Greenway/Primesuite.

The market place is where you leave your problems. I log onto it and let them know what is not working for me.

PrimeSuite is user friendly, reliableand secure for any healthcare provider. Also, it is cost effective.

If it is not escalated, prepare for a long wait. Personally, we have been dealing with software companies for years on multiple levels, and this is the single worst user experience we have ever had.

Great Software, with fabulous Customer Service. Product helps us take better care of our patients.

We have been using Greenway, Prime Suite for over 11 years. Purchasing Greenway is a decision we haven't ever regretted.

Love Escribe, love ability to import notes, excellent library of templates from correspondence to provider notes.

The software itself is good looking with easily usable menus and modules.

I hate that the system cannot separate out (HL7) documents coming into the system by office location. They are all mixed together so that's very frustrating the bigger we get.

Greenway Prime Suite was very good it is that the Company decided they no longer wanted to support their product.

This places me at risk for HIPAA violation. When I purchased the software, before its acquisition by Greenway Health, I was promised a no cost exit with usable data.

No way to easily send out consults to referring physicians. Inability to import photos or pics of patient problems.

Greenway has proven effective solutions to ease the workflow and maintain thorough documentation throughout the practice and to provide comprehensive patient chart documentation.

They also provide a fair price, which is very much appreciated.

We have been live for three years, and the whole experience has been horrible. When we call, we are on hold for an average of two hours before we are disconnected.

I have heard horrible things about a lot of EHR systems, in fact, most of them.

This being compounded with them trying to integrate with Salesforce is proving to be a tragic move for this software company.

Cost is reasonable compared to several others out there. It isn't hard to navigate.

My previous EHR was far superior at a fraction of the cost.

The program is awkward to navigate and slow to load or go from page to page. It takes too many clicks to perform a task.

I think the Greenway service is second to none. Any problem I have is handled by a phone call or a message.

That being said, the more flexibility you have, the more confusing or harder it can be to grasp all the different possibilities.

Great customer service and easy to work with. Greenway provides an excellent patient portal that our patients enjoy using to remain in contact with our office.

Great, easy software looks up to date & not old like other products. I've been using it for almost 5.

Poor customer support have had loggin delays every morning for months contacted Customer service they were not able to resolve the issue.

Ease of use and the intuitiveness in using it. We have a customer experience manager, we can call her at any time with questions and she helps us out, she is very helpful.

If you just run with the basics without modifying it for yourself, you will be frustrated and wasting your time and money.

We have been with Greenway PS since 2008 and love the ease of the system. The integration of the practice management and the chart is amazing.

US Dollar

A2C's Clinic Controller: Therapy is a comprehensive electronic medical record (EMR) system for physical, occupational, and speech therapy practices. This solution can manage multiple clinics and is built to help practices manage scheduling, billing, documentation, reporting, plus more. Clinic Controller: Therapy intends to improve efficiency, save time, and reduce costly inaccuracies within patient data. 


Clinic Controller: Therapy includes features such as electronic flow sheets, integrated scheduling capabilities, patient check-in tracker, and a waiting list that shows information about patients waiting to schedule an appointment. Additionally, a patient portal is an optional feature that allows patients to fill out paperwork online as well as schedule appointments, make payments, view medical records, and chat with clinical staff. 


Support is available via phone, email, or an online client portal. Please contact A2C Medical for pricing information. 



LongDescription

Treatment Planning

Practice Management

HIPAA Compliant

Exercise Library

Confirmation/Reminders

Assessment Management

Multi-Location

EMR/EHR

Insurance Management

Billing & Invoicing

Progress Notes

Reporting/Analytics

For Physical Therapy

Appointment Management

Patient Portal

Employee Management

Electronic Payments

Customizable Reports

Charting

Progress Tracking

Credit Card Processing

Invoice Management

Template Management

Scheduling

Booking Management

Client Portal

Workflow Management

Activity Dashboard

Reporting & Statistics

Reminders

Customizable Templates

SOAP notes

Claims Management

Customizable Forms

Records Management

Document Management

One Price for entire system. Price per clinic location. Unlimited users.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

A2C Medical

Live Online

Webinars

Documentation

Videos

Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative tools and services. Prime Suite is Greenway’s electronic health record (EHR) and practice management (PM) system. Practices can choose between on-premise and hosted options and can add on integrated solutions for revenue cycle management, interoperability, population health management, mobile access, analytics and patient engagement.


Prime Suite supports clinical documentation for primary care and specialties with templates specific to the encounters those physicians see most often. To support practice participation in quality care initiatives, Prime Suite is certified for MU Stages 1 and 2, and is prevalidated to offer points toward NCQA patient-centered medical home (PCMH) recognition.


Prime Suite also includes tools to assist with ICD-10 coding and dashboards to track progress toward quality measures for value-based programs.



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