All Practice Better Reviews
1-25 of 32 Reviews
Sort by
Meghan
Professional Training & Coaching, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Helpful software for coaches
Very positive overall
PROSAll in one software including client portal, invoices and billing with integration to payment account, client record storage, HIPAA compliant, included easy to use app, telehealth feature, e-sign ability excellent help / support with webinars
CONSCertain features not available unless on certain plan, cannot directly upload a document to be esigned as need to recreate it in software
Reasons for switching to Practice Better
Liked the ability to develop programs, billing, and booking links and format of Practice Better more
Vendor Response
Hello Meghan. Thank you for being a part of our community and for sharing your valuable feedback. We're so glad that you're finding Practice Better to be a helpful software that checks off all of your boxes! Once you have your waiver created in Practice Better, you can easily share that with your clients and they can e-sign via the client portal without downloading them or opening a new tab. To learn more about that, please visit this link: https://help.practicebetter.io/hc/en-us/articles/115004332288-Creating-Forms-Waivers#signature. Thank you for choosing Practice Better! We're grateful to have you a part of our community. - The Team at Practice Better
Replied December 2022
Christina
Health, Wellness and Fitness, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
Wonderful program with a ton of features
Overall it was a decent experience. There were a few bugs that were annoying but the features offered outweighed the annoyance. When they recently raised the prices, for me it wasn't worth the cost anymore.
PROSI loved the fact that everything was extremely customizable from the SOAP notes, to the reminder emails to the menus in the patient portal. Sharing info with patients was amazing as you could share files in the documents section of the patient portal or share certain parts of the SOAP note (HUGE plus that you don't have to share the entire SOAP note). Patient chat feature is very nice.
CONSI am not a fan of the pricing structure and wish it was based more on patient visits as opposed to patients in the clinic. This simply made it too pricey since I have a lot of patients in my system but don't see them often. The program is very feature-rich but for someone who doesn't use all of the features, I felt like I was simply paying too much when they raised the prices quite considerably.
Reason for choosing Practice Better
At the time it was much more affordable than other products. This has since changed as they have raised their prices quite considerably.
Anika
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed December 2022
Review - December 8, 2022
I would give PB a 3/5 in terms of my overall experience. I like the interface for the practitioner facing, but I've had many complaints from clients about the technical difficulties that they face. In the past 4 days, I've had to reschedule 2 patients, which is >$350 worth. This has put me at great unease during my busy days, where I may have 10 patients (~$1000 income), which could be jeopardized.
PROSWorks well for patient records and chat functioning. - labs function is great to share info with practitioners
CONSlack of reliability for video calls- frequent issues with video calls not working- troubleshooting/tech support is not very good, they say the same thing over and over again and the issue is not resolved.
Vendor Response
Hello Anika. We're happy you've had a great experience using Practice Better for tracking patient records, client communication, and labs! Our support team strives to deliver an excellent experience and help as efficiently as possible. We encourage you to check out this article to troubleshoot any Telehealth issues: https://help.practicebetter.io/hc/en-us/articles/360004916111-Telehealth-Troubleshooting-FAQ. Please connect with our team about the technical difficulties your clients are facing; we're happy to help. Thank you for taking the time to leave your feedback and for being a part of our community. - The Team at Practice Better
Replied December 2022
Karen
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Can’t run my business without it!
Very positive. It never glitches, and I’ve I need any help the support team are fast and efficient. This gives me great peace of mind.
PROSThe automations, the saved templates, online billing and payment plans, text message appointment reminders, the client app.. it’s honestly like having an admin team doing all the time consuming tasks for you!
CONSNot so much a ‘dislike’ but I think there could be aesthetic improvements on programmes, specifically design and layout. I would also like to have multiple windows open at once (view protocol and type session notes at the same time)
Reason for choosing Practice Better
There was no comparison really, PB knocks it out the park in functionality
Reasons for switching to Practice Better
We wanted something more automated and multifunctional
Vendor Response
Karen, we're so delighted that Practice Better has become an integral part of your business. We're thrilled that the automations help you get more done. Thank you for sharing your feedback on Programs! If you haven't already, we invite you to submit a feature request for advanced program layout/design by submitting a ticket from your portal. To view multiple tabs at once, check out this Help article on Client Hubs: https://help.practicebetter.io/hc/en-us/articles/360019185872-Using-Client-Hubs. This will allow you to have multiple hubs open at once. Thanks for being a part of our community! We wish you ongoing success. - The Team at Practice Better
Replied December 2022
Rima
Hospital & Health Care, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Practice Better checks all the boxes and more!
Practice Better is well worth the money... can't recommend enough!
PROSPractice Better is top-notch because this software does SO many things to make an entrepreneur's life easier. It's user-friendly and provides numerous automations that help streamline my business.
CONSI do wish it was easier to process billing and insurance submissions.
Reason for choosing Practice Better
Provided nutrient analysis and billing capabilities, as well as EMR/EHR and communicating capabilities.
Reasons for switching to Practice Better
Healthie is a great product, but it didn't do everything I needed it to do.
Vendor Response
Hi Rima. We love hearing that Practice Better has helped make your life easier and that you're optimizing automations to help organize your day-to-day! Thank you for taking the time to leave a review of your experience. We have a few Help articles on Billing including this one: https://help.practicebetter.io/hc/en-us/articles/360039614611-Managed-Billing and this one on Insurance: https://help.practicebetter.io/hc/en-us/articles/360024791031-Setting-up-your-Insurance-Billing-Profile. Our support team is here to help if you'd ever like further assistance. You can connect with them by submitting a ticket directly from your portal. Thanks for being a part of the Practice Better community! We're looking forward to all of your success! - The Team at Practice Better
Replied December 2022
Lorraine
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Very happy with Practice Better
Overall, this program helps with keeping information in one place, monitoring diet needs, adding protocol recommendations, billing, chat options, and much more...all in one place. Since I am the only user, help is a click away. This is important to me.
PROSThe Better program has many useable features that I need to keep me on track. I can keep notes, updates and add what I need to when I need to for each client. I most like that there's help immediately when I get stumped. I also like the seminars to learn about more features and to make it all work even better.
CONSI need more assistance with setting up to use all features. I don't think I'm using everything to it's fullest. The invoicing part needs to allow editing (adding or editing original posts).
Reason for choosing Practice Better
I use more than one program
Reasons for switching to Practice Better
I needed the features offered with the Better program: chat options (group or individual), diet/food changes, lifestyle options. I can enter my own supplements and do billing in one place. The private meeting portal is a great feature!
Vendor Response
Hello Lorraine. We're thrilled to know that you're happy with your experience, have optimized many features to help keep you on track, and have utilized help from our Support Team when you need it! We'd love to hear more information to assist with your question regarding invoices. If you haven't already, please connect with our Support Team directly from your portal and they'll be happy to help. Thank you for your feedback; we're excited about your continued success. - The Team at Practice Better
Replied December 2022
Katherine
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2022
Practice Better, A Major Improvement In My Practice
Excellent. Has help put organization and processes into my practice. Helps with automations and saves a whole lotta time!
PROSIt has so many features and integrations. Lots of support from staff. Endless possibilities!
CONSIt's been 1.5 years for me to get to where I am at. I wish I could learn the ropes faster than I have.
Reason for choosing Practice Better
My colleague highly recommended it. [SENSITIVE CONTENT]
Reasons for switching to Practice Better
I could never get into Charm.
Vendor Response
Hi Katherine. Thank you for leaving a detailed review! It's fantastic to hear that Practice Better has helped improve your practice and that you've explored different features and integrations. We hope the time you've gained has allowed you to spend more time focusing on what you love most about your job! If you're looking for helpful tools to help you make the most of your account, we recommend checking out our YouTube Channel: https://www.youtube.com/c/PracticeBetter/videos. We're excited to cheer you on as you continue to grow and help more people! - The Team at Practice Better
Replied December 2022
Sharon
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Organize your practice and free your time for practicing
I have solved the problem of too many platforms to manage my business. A scheduling platform. A content storage platform. A client records platform. A video conferencing platform. A collaboration platform. It all in one place now at my fingertips. Brilliant!
PROSThis software is intuitive. Their support is unparalleled. Their training support is excellent. They give webinars and have YouTube videos for every aspect of suing the product. My clients have found it easy to use too.
CONSThere is nothing I don't like about Practice Better and if I see a function that needs to be added I simply let support know and they either show me a better way or add a new function.
Reasons for switching to Practice Better
Because Practice Better is concise, intuitive and highly effective.
Vendor Response
Hello Sharon. Thank you for sharing your experience with us! We're so excited that Practice Better has allowed you to free up your time for practicing and that you've found excellent guidance through connecting with our Support Team, webinars, and YouTube videos. Your feedback is valuable, and we love that you connect with our Support Team whenever you need assistance; we're happy to help, and we thrive on hearing new ideas! We're glad to know Practice Better has become your go-to software for managing all aspects of your business. We wish you continued success! - The Team at Practice Better
Replied December 2022
Sheetal
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Amazing All in one EHR for dietitians, nutritionists and coaches
Immediate quick response for help and support. Coninuously upgrading. The software has grown immensely to support dietitians and nutritionists with their private practice.
PROSSeamless booking, billing, monthly payment plans, evergreen and fixed programmes.
CONSInability to add recipes for my clients to make it easier for them to track. So that they can choose from a dropdpwn of curated recipes. Inability to create meal plans within the software.
Reason for choosing Practice Better
Practice better had better support and more features releavant for digitising practice.
Reasons for switching to Practice Better
Practice better had better support and more features releavant for digitising practice.
Vendor Response
Hi Sheetal. Thank you so much for the kind words! We're thrilled that your experience has been seamless; this is such important feedback. We have a few amazing partners that focus on recipes and meal plans: That Clean Life and Living Plate Rx Prime! Here are some helpful tutorials on how to use both together: https://youtu.be/dssPacGQ3jE and https://youtu.be/4BEKYu91pwg. We love hearing that our Support Team has helped you in an efficient and timely manner! Thanks for taking the time to write your review; we wish you all the best with your business. - The Team at Practice Better
Replied December 2022
Samantha
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Practice Better is GREAT!
Honestly, it's been great. They offer a ton of support through webinars, Facebook group, and help, but it's very simple to use.
PROSPractice Better is great if you want a software that is customizable and allows you to both run one-on-one and group programs. You can customize it with your brand colors and logos -- making it look unique, and it has a variety of features that make running a private practice very simple. Also, love that you can legit customize the notes, your offerings, protocols, etc.
CONSWish it would automatically add sessions to my clients who are on repeat packages.
Vendor Response
Hi Samantha. We appreciate your enthusiasm and for taking the time to list all of the features that you love. Thank you for highlighting how straightforward customizing your account has been; we love to hear that! It's great to know you've found support in our webinars and interactive Facebook group. We have a recurring session feature that might help; you can learn more about that here: https://help.practicebetter.io/hc/en-us/articles/4407696699419-Working-with-Recurring-Sessions. Thanks for sharing your feedback with our community! We wish you ongoing success! - The Team at Practice Better
Replied December 2022
Amanda
Health, Wellness and Fitness, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Love this software! It like having an administrative assistant
Great product, excellent customer service. The Practice Better team is engaged and always improving the quality of services they offer. I am so grateful for the phone call trainings and customer service. I couldn’t have grown as fast as I did without Practice Better!!
PROSStarting a new business on my own was scary and this software helped keep me organized and engaged with clients. I was able to schedule my day to focus on both administrative responsibilities and not neglect my clients. The training is incredible and free. They called me on time every time, and walked me through the software.
CONSThe biggest disappointment for me was the lack of scale for package offerings. To jump from $25 a month to $60 is a huge stress. I would love a $40, 150 client option.
Reason for choosing Practice Better
Recommended by colleagues and [SENSITIVE CONTENT]. The customer service at Practice Better is the best on the market.
Vendor Response
Hello Amanda. Thank you for sharing your experience with us. We appreciate your honesty about how starting a new business can be scary, and we celebrate your success thus far! Our Support Team is always here to help, and we're thrilled that you've had a positive experience each time. Thanks for sharing your feedback about pricing; we strive to offer competitively priced options and the best value in the market! We're looking forward to your continued growth! - The Team at Practice Better
Replied December 2022
Emma
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Best Practice Software I've Used...
Practice Better has gifted me time, increased revenue, seamless integrations with other software, client compliance & peace of mind. I couldn't run my business without it!
PROSI could not run my practice without Practice Better. The design is intuitive & easy to use for both the client and practitioner alike; with smart features that have streamlined my business to save me time and effort.
CONSI cannot think of anything that I do not like about Practice Better; I recommend this software to all my colleagues.
Vendor Response
Hi Emma. We're really grateful and appreciate you taking the time to share your experience with us! We love knowing Practice Better has been easy to use, helped save you time, and allowed you to run your practice smoothly! Thank you for taking the time to leave your review. We're lucky to have you as a part of our community. We're excited to cheer you on as your business flourishes! - The Team at Practice Better
Replied December 2022
Melanie
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Of the products available, this is the best
It does the job, but I wish I felt more confident in how to utilize it, I wish it were more intuitive to navigate.
PROSI think just having something like this in general is a necessity in the virtual world, so I like that this is an option. I also like the integrations it has, including to Fullscript and Google Calendar.
CONSI feel like it is not always intuitive to navigate, I do not feel confident that I am using it to its fullest function, and I often have to have multiple tabs open because I want to be utilizing certain features all at once and it is difficult to navigate back and forth between these features without just opening another tab.
Vendor Response
Melanie, thank you for leaving this helpful review! We're thrilled that you feel that Practice Better is the best product, and we agree that having something to organize your practice in this digital world is very helpful. To highlight specific features and make them easy to digest, we have many videos on our YouTube channel. You can check out our Hack videos here: https://youtube.com/playlist?list=PLq2peOrjGDZV-iHpJjAV_RtN08QJxELQx. To navigate more than one feature at once, we encourage you to use the Client Hub! This will allow you to have multiple Hubs open at once so you can view a client's notes, protocols, completed forms, client file, etc., all at the same time on the same tab. To learn more, visit this link: https://help.practicebetter.io/hc/en-us/articles/360019185872-Using-Client-Hubs. If you ever have any questions, please check out our Help centre by visiting this link: https://help.practicebetter.io/hc/en-us. Thanks for being a part of our community, we're looking forward to supporting your growth! - The Team at Practice Better
Replied December 2022
Andrea
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Long time user
Love LOVE love the customer support.
PROSI have used this product since it's launch. I have been impressed with the software and the changes the team has made as we the users have made requests. It is always evolving and improving. My clients like the ease of a one stop shop hub for all their information (billing, appts.,protocols, etc.)
CONSThere aren't any cons for me as this software meets my current needs.
Vendor Response
Hello Andrea. Thank you for being a long-time Practice Better user and leaving such a valuable review. We're happy to offer an all-in-one software that's seamless to use for you and your clients. Feedback and amazing ideas from people like you help us make improvements and enhancements! We're excited to continue to grow together. Our Support Team is always here! We wish you continued success. - The Team at Practice Better
Replied December 2022
Shivani
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Absolutly Amazing Software for Health Professionals, Dietitians
Excellent. Love it!!!
PROSEase of use, integration with other platforms, food record, all in one platform
CONSHard to say but may be not able to personalize it on the apps for patient with company colors.
Reasons for switching to Practice Better
To have all in one place, EHR, Fax, Telehealth, Billing, Invoice, Payment, charting, Programs and telehealth
Vendor Response
Hi Shivani! Thank you for taking the time to leave your review. We hope that having all your go-to features in one platform has helped improve your day-to-day processes and given you some time back! Thanks for leaving your feedback on a branded App; we invite you to submit a feature request if you haven't already. You can do that by submitting a ticket from your portal. We're happy to have you a part of our community! - The Team at Practice Better
Replied December 2022
Kari
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2022
Great for CLTs
It's so nicely tailored to LEAP dietitians.
PROSI do appreciate that the company is continually improving the clinician user experience, making information and functions more visible and streamlined.
CONSThe hardest part is not having a human to talk to when we can't get answers to questions via the help feature.
Reason for choosing Practice Better
LEAP friendly and affordability.
Vendor Response
Hello Kari. Thank you for taking the time to leave your review. We're always looking for ways to improve our user experience, and innovative ideas from our community help make this possible! If you need assistance, you can always connect with our Support Team. You can submit a ticket directly from your portal, and they'd be happy to help you. Thanks for being a part of our community! - The Team at Practice Better
Replied December 2022
Molly
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2022
Easy to navigate telehealth platform
Scheduling clients is easy and managing invoices has been very straightforward. Very user-friendly platform for both team members and clients
CONSWould be great if the "tasks" feature was more visible on a client's profile, I find I sometimes miss this as it is off to the right side.
Vendor Response
Hi Molly - we're so happy to hear that your experience has been user-friendly for you and your clients (this is equally important to us!). Here are a few ways to find your tasks: 1. On your dashboard, when you first log in. 2. On the left side navigation bar, under "Tasks." 3. At the top of your dashboard, under "Complete a Task." 4. In Programs (if applicable), where tasks are added within modules. We hope this helps! Our Support Team is here to help - you can connect with them by submitting a ticket directly from your portal. Thank you for sharing your review with us and our community! - The Team at Practice Better
Replied December 2022
Olga
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
All in one place
The platform has everything I need to run my nutrition counseling practice online. It’s all in one place, tons of automations and integrations with my marketing platform, supplement dispensary etc.
CONSI’m pretty tech savvy so it was easy for me to transition. It offers a lot of functionality and it might seem overwhelming at first. But they provide amazing support and with time and patience I have it exactly the way I want it.
Vendor Response
Hi Olga! It's great to know you're finding everything you need to run your practice smoothly on Practice Better. Thank you for sharing your feedback - we're so happy that you found it easy to transition to Practice Better and leaned on our Support Team for assistance when you needed it! Our team is always here to help and we're looking forward to having you a part of our community as you continue to grow! - The Team at Practice Better
Replied December 2022
Karen
Mental Health Care, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2022
Reasonably priced Easy Patient Engagement and Record Management and Billing
PB helped me have a PIEDA compliant way to run my sessions and an ease of appointment scheduling and billing. Great benefit for end of year with taxes as well to get summaries.
PROSease of use in setting up patient appointments and billing
CONSdocument sharing VS forms a bit confusing and steps to share with clients has a lot of steps which can be missed so client cant retrieve the document
Reason for choosing Practice Better
seemed to have what i wanted and offered very reasonable price for less than 10 clients to help me get started in my business and keep costs down
Vendor Response
Hi Karen. Thank you for sharing your feedback. We're happy to know you find Practice Better easy to use and have utilized several features to help with your day-to-day admin management! To learn more about managing, uploading, and sharing documents, please check out this help article: https://help.practicebetter.io/hc/en-us/articles/115003708691-Managing-uploading-and-sharing-documents. We also have a ton of free resources on our YouTube Channel: https://www.youtube.com/playlist?list=PLq2peOrjGDZX9zjbMxNtOE8sxEEMq6gac. You can always request support from our dedicated Support Team by submitting a ticket from your portal. Thanks for being an awesome member of our community! We're excited to be there for you as you grow your business. - The Team at Practice Better
Replied December 2022
Jennifer
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
One of the best tools for my coaching practice!
I am very happy with Practice Better and it is my go-to tool for onboarding and working with individual and group clients.
PROSIt is easy to use and includes a lot of features
CONSI wish I could have complete control over the journal feature to make changes that are applicable to my practice (ie nothing to do with tracking but prompts)
Vendor Response
Thank you, Jennifer, for taking the time to share your feedback and for being a part of our community. We're so happy that you're finding Practice Better easy to navigate and that it's one of your go-to tools for your coaching practice. We loved hearing your idea about advanced journal features! If you haven't already, please submit any future feature requests directly from your portal for our product team to review. We wish you continued success in your practice! - The Team at Practice Better
Replied December 2022
Rachel
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
I love Practice Better
As above;
PROSIt's easy to use and is so multifunctional. I can schedule, communicate and run one on one consultations and group programs all in one.
CONScan't think of anything, I haven't had any big issues, any concerns have been resolved quickly
Vendor Response
Hi Rachel. We appreciate your enthusiasm and for sharing your love of Practice Better! Thank you for being a valued member of our community. Ease of use is important to us, and we hope that having all your tools in one platform has helped improve your day-to-day processes! We wish you continued success. - The Team at Practice Better
Replied December 2022
Kelly
Health, Wellness and Fitness, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
This organizes my life!
Love that PB saves me so much time with billing and in searching for documents related to clients. I also love that it connects to various platforms like Cronometer and Fullscript.
PROSI like best that everything is in one place with client records, notes, my schedule etc.
CONSMultiple clicks to get where you're going. Setting up scheduling/availability functions not super intuitive.
Reason for choosing Practice Better
n/a
Vendor Response
Hello, Kelly! It's great to know Practice Better has helped organize your life - thanks so much for taking the time to share your experience. We agree that having all of your resources in one place, is a huge time-saver! To manage your availability, check out this Help article: https://help.practicebetter.io/hc/en-us/articles/231968947-Managing-Your-Availability. If you ever have any questions, we invite you to connect with our Support team by submitting a help ticket directly from your portal. Thanks for being a member of our community! - The Team at Practice Better
Replied December 2022
Rachel
Health, Wellness and Fitness, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Easy to use for me and my patients
Without PB I simply would not have a CLUE on how to conduct my business
PROSIt was so easy to set up and a business newbie
CONSThere are some features that a bit comlicated to use and some features are only available to more expensie packages, which are quite expensive.
Vendor Response
Hi Rachel. We know how important it is to find the right software for both you AND your patients! We're so happy you discovered that with Practice Better! For help navigating our features, we have fantastic Help articles (Check them out here: https://help.practicebetter.io/hc/en-us) We also have a dedicated Support Team for .. you guessed it - extra support should you require more assistance. In terms of our various plans, we offer four subscriptions with varying prices so that we can flexibly support you with tools and resources as your business grows. Thanks again for being a member of our community. We wish you continued growth and success! - The Team at Practice Better
Replied December 2022
Alexandra
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Very recommended for all healthcare professionals
I like that I can find all the needed services for my health coaching business (meeting scheduling, billing, client data storage, file sharing, chat function, course creation, etc.) in one place, and there is no need to use different software. Many things can be automatized in PracticeBetter as well, reducing manual work.
CONSThere is nothing I like the least......
Vendor Response
Hello Alexandra. We're so happy that you've been able to consolidate all of your most important resources on Practice Better - hopefully freeing up time to focus on doing what fuels you! Thank you for leaving a thorough review; we look forward to celebrating all of your success! - The Team at Practice Better
Replied December 2022
Venita
Marketing and Advertising, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2023
Nice App that is very easy to set up!
Overall I am very happy with this app and have not had any issues using it. Set up was also VERY easy which is a HUGE bonus when setting up for kids to use.
PROSWe learned about Better Practice through a medical professional who uses it to manage his patience. Downloading the app was easy and getting started was a snap! I would refer this app to anyone looking to manage clients with ease. 3 family members use this app with ease including my 14-year-old son so always nice to see an app made easy for kids to use..
CONSI would like to see an update allowing the user to send a response to a requested meeting before accepting, canceling or rescheduling the request. I may have overlooked this as a feature but I tend to just cancel and then add a comment. Would be better if I could start a conversation regarding the request before making a choice.