Chiro QuickCharts vs Heartland Payment Processing

RATING:

4.8

(99)

Chiro QuickCharts has 99 reviews and a rating of 4.78 / 5 stars vs Heartland Payment Processing which has 56 reviews and a rating of 3.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (99)
3.8 (56)
Ease-of-Use
5 / 5
4 / 5
Value for Money
4.5 / 5
3 / 5
Customer Support
5 / 5
3.5 / 5
Functionality
4 / 5
3.5 / 5
Last Review Written
February 28, 2022
May 2, 2024
Pros/Cons
  • Pros

  • I like the amount of features chiro quick charts complete system offers. Everything is integrated together and I do have to pay extra for text reminders or email reminders.
  • The support staff have been wonderful in getting these issues resolved, in fact they are corrected in one phone call for the most part.
  • Cons

  • That the same passcode is used for QC and PM. In billing you want no one else to have the passcode but with QC the Dr.s and pt must have it.
  • Wish we could scan forms, etc directly into the PM software without having to open the QuickCharts. Other than that, I can't think of anything negative about the program.
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  • Pros

  • The integration process is super easy and support is also very good. We never had any problem with them in the past 2.5 Years of integration with them.
  • It's a great tool to be able to take payments and allow people to make payments online. We have had great success with integrating the platform onto our website.
  • Cons

  • Also, their pricing is beyond convoluted so I have no idea what I'm paying for, but I do sense my rates rising.
  • It can be difficult to go back and find transactions in the system.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos