We've been very pleased for the years of using the product.

Excellent software for home care and care management.

Kantime is overall a good quality product for scheduling and invoicing and the overall experience was positive.

A Software package is only as good as the support that comes with it.

Overall a good product, if only the customer support was better.

So we have to keep escalating up the ladder to finally find someone who has the knowledge and problem solving skills that we need.

Software is intuitive and very stable. Ability to export to Excel for customized reports.

Kantime is a great asset to our home care agency. Makes scheduling/billing/payroll so much easier than doing everything by paper.

This is especially the situation with  issues involving billing and revenue cycle management. Poor Customer Service is the only reason I would hesitate to recommend this software.

I was excited about the product initially and thought it had most of the features that I needed to be successful with the Home Health Care realm.

I like that it comes with a mobile app. It makes obtaining patient/parent signatures easy.

It was simple and easy to use. Easy to understand when using it as a beginner.

It's absolutely worth the investment on this software. We looked into various products and compared them before we decided to use this product.

If you are looking for a software to schedule caregivers, this is great. It will also allows to classify RNs, LVNs, etc.

The charting boxes and very difficult to select. It almost always selects the wrong box or none at all.

Easy to use, easy to navigate, straight forward, different ways to do certain functions, reports are easy to read.

Kan Time is helpful with tracking authorizations.

The forms were nicely laid out and there is a good work flow.

Charting and scheduling can be aggravating. Definitely on the paper work process of it.so Kantime wasn't my favorite time.

Can the boxes not be any larger. The page layout makes no sense.

The software is very easy to use for scheduling and invoicing functions.

The reporting and the Billing Department is by far its strength. Started with GRS in Feb 2018.

Familiar with Epic, VA system, Care360, and this by far the worst I've encountered. No integration or support for Mac or iPad.

Once you develop the template it is easy to use.

The customer support is great and knowledgeable and our Customer Experience Mangers are awesome and very patient with us.

This is an integrated product with many business partners to rely on. We use the Dell cloud for our system which is has great reliability for access and download speed.

Very expensive to get a new user added, especially being a small group practice. Being charged a lot of money for monthly maintenance.

Overall product support is poor, and god forbid you need them when a problems arises. Updates break the system from Windows, Greenway, and other standard 3rd party applications.

The e-prescribing is cumbersome and time consuming, again, this may be a training issue as it was barely touched on because of all the other problems.

Overall, the product is well thought out for all areas - from check-in to check-out, billing, payments, and denials.

We have been clients since 2004 and have been very pleased. As our practice has grown, we continue to appreciate Greenway/Primesuite.

The market place is where you leave your problems. I log onto it and let them know what is not working for me.

PrimeSuite is user friendly, reliableand secure for any healthcare provider. Also, it is cost effective.

If it is not escalated, prepare for a long wait. Personally, we have been dealing with software companies for years on multiple levels, and this is the single worst user experience we have ever had.

Great Software, with fabulous Customer Service. Product helps us take better care of our patients.

We have been using Greenway, Prime Suite for over 11 years. Purchasing Greenway is a decision we haven't ever regretted.

Love Escribe, love ability to import notes, excellent library of templates from correspondence to provider notes.

The software itself is good looking with easily usable menus and modules.

I hate that the system cannot separate out (HL7) documents coming into the system by office location. They are all mixed together so that's very frustrating the bigger we get.

Greenway Prime Suite was very good it is that the Company decided they no longer wanted to support their product.

This places me at risk for HIPAA violation. When I purchased the software, before its acquisition by Greenway Health, I was promised a no cost exit with usable data.

No way to easily send out consults to referring physicians. Inability to import photos or pics of patient problems.

Greenway has proven effective solutions to ease the workflow and maintain thorough documentation throughout the practice and to provide comprehensive patient chart documentation.

They also provide a fair price, which is very much appreciated.

We have been live for three years, and the whole experience has been horrible. When we call, we are on hold for an average of two hours before we are disconnected.

I have heard horrible things about a lot of EHR systems, in fact, most of them.

This being compounded with them trying to integrate with Salesforce is proving to be a tragic move for this software company.

Cost is reasonable compared to several others out there. It isn't hard to navigate.

My previous EHR was far superior at a fraction of the cost.

The program is awkward to navigate and slow to load or go from page to page. It takes too many clicks to perform a task.

I think the Greenway service is second to none. Any problem I have is handled by a phone call or a message.

That being said, the more flexibility you have, the more confusing or harder it can be to grasp all the different possibilities.

Great customer service and easy to work with. Greenway provides an excellent patient portal that our patients enjoy using to remain in contact with our office.

Great, easy software looks up to date & not old like other products. I've been using it for almost 5.

Poor customer support have had loggin delays every morning for months contacted Customer service they were not able to resolve the issue.

Ease of use and the intuitiveness in using it. We have a customer experience manager, we can call her at any time with questions and she helps us out, she is very helpful.

If you just run with the basics without modifying it for yourself, you will be frustrated and wasting your time and money.

We have been with Greenway PS since 2008 and love the ease of the system. The integration of the practice management and the chart is amazing.

US Dollar

KanTime Healthcare Software is an American based healthcare technology company that is the fastest-growing post-acute software provider in the nation with over 912,000 patients, 210,000 users, $12.9 billion in processed claims, and 70M annual visits. We provide cloud-based enterprise software to home health, hospice, pediatric, private duty, and consumer-directed services agencies. KanTime helps agencies improve clinical compliance, increase operations efficiency, and achieve financial success. KanTime works seamlessly on any point of care device be it iOS, Android, or Windows-based, both online and offline. Additionally, KanTime offers robust business intelligence tools that allow upper-level management to drill down into various clinical, financial, and operational KPIs and act accordingly. For more information visit www.kantime.com.



LongDescription

Patient Records Management

For Non-Medical Care

Order Entry

HIPAA Compliant

Charting

Electronic Signature

Bereavement Management

Time Tracking by Client

Patient Intake

Care Plan Management

Scheduling

Assessment Management

Self Service Portal

Medication History

Physician Portal

EMR/EHR

Mobile Access

Compliance Management

Claims Scrubbing

Insurance Management

Decision Support

Volunteer Management

Medical Billing

Coding Assistance

Billing & Invoicing

Compliance Tracking

Claims Management

Payroll Management

Client Management

Caregiver Scheduling

Appointment Scheduling

Insurance Eligibility Verification

Mac OS

Web browser (OS agnostic)

Chat

51-200

201-500

501-1000

1000+

KanTime

In Person

Live Online

Webinars

Documentation

Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative tools and services. Prime Suite is Greenway’s electronic health record (EHR) and practice management (PM) system. Practices can choose between on-premise and hosted options and can add on integrated solutions for revenue cycle management, interoperability, population health management, mobile access, analytics and patient engagement.


Prime Suite supports clinical documentation for primary care and specialties with templates specific to the encounters those physicians see most often. To support practice participation in quality care initiatives, Prime Suite is certified for MU Stages 1 and 2, and is prevalidated to offer points toward NCQA patient-centered medical home (PCMH) recognition.


Prime Suite also includes tools to assist with ICD-10 coding and dashboards to track progress toward quality measures for value-based programs.



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