All myStaffSchedule Reviews
1-25 of 31 Reviews
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Rocky
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Best Scheduling System
Overall very impressed and glad to one of the initial users.
PROSMyStaffSchedule is very easy for admins and staff to use. It’s easy to read and print daily cards. We use this to keep track of breaks and lunches.
CONSI’m wish I could navigate the months easier on my phone. It’s probably user error.
Reasons for switching to myStaffSchedule
[sensitive content hidden] talked me into it. Glad she did.
Peyton
Hospital & Health Care, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
myStaffSchedule Review
Ricky has been great to work with. He listens to your needs and offers ideas and solutions. He has also been open to suggestions/requests and often implements new features quickly. Questions are answered quickly and communication from the MSS team is great.
PROSI liked that is is very user friendly. I can easily create new schedules or make changes to existing schedules on my own. Adding new providers is quick and easy. Each schedule is customizable to fit the needs of that facility.
CONSNo complaints that I can think of. Most issues have been resolved.
Reasons for switching to myStaffSchedule
Price and wanting to get everyone on one platform.
Rye
Medical Practice, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2023
Needs monthly view to make changes
Alerts through text and email. Repeating functions
CONSCan’t view month and make changes at same time. Can’t set future schedule without staff seeing
Vendor Response
Rye - Thank you for the review. All suggestions help us improve our product. You can change the schedule view to be up to 28 days. Go To SETUP, then Schedule Configuration, Change the 'Number of Days' box to 28. This will give you almost a month of data to view at a time. I hope you have a big screen. 8^) Also, we just released a manual publish feature. In Schedule Configuration, change the Publish feature to Manual. Schedule changes that are pending will appear with a yellow border. When you are ready for everyone to see changes, Click the publish button to right of schedule. Again, thank you!
Replied November 2023
Thomas
Medical Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Small business schedule
Great program. Fits our needs as a small business.
PROSEase. Separated calendar. Number of shifts per site.
CONSWould be nice if there was an App. Otherwise nothing
Reasons for switching to myStaffSchedule
Ease of use. Needed a more integrated program.
Vendor Response
Thank you for your review. Yes, we have both an iOS app and an Android app. Please check in the Apple app store, and the Google Play store.
Replied November 2023
Brian
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Simple but does 98% of products 10x the cost
Very easy to customize or make changes with schedules without going through any buildout
CONSWould love to see integration with google calendars
Reason for choosing myStaffSchedule
Cost and it still did 98% of what product far more expensive did while having the flexibility to self buildout and immediately implement
Brandi
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
So Easy to use!!!!
I love how easy My Staff Schedule is to use.
CONSNeeds automation for providers to pick up shifts
Reasons for switching to myStaffSchedule
Qgenda is very expensive and we don’t use all the extra features
Vendor Response
Brandi - Thank you for the review. It's on our list to add probably late 2023, or early 2024.
Replied November 2023
Barbara
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Game-changer for Scheduling
It's awesome to pull up your schedule from anywhere that you have your phone or computer. It's also easy to see the accuracy of scheduling employees and verifying that everyone has an equal number of early out or late stays per week or year. Everyone can see the entire schedule and understand who they can swap with...if needed.
CONSI'm addicted to constantly checking to see when my boss has given final approval to a vacation request. Mystaffschedule will notify me when the approval has been made, but I can't resist checking anyway :-).
Colby
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
MSS for the win!
The ease of use and customizable features sets MSS apart from the rest.
CONSIt is not integrated with our payroll platform.
Brynn
Medical Practice, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Don't Know How I Managed Before MyStaffSchedule
I LOVE MyStaffSchedule! The program itself has been phenomenal, and the customer support from [sensitive content hidden] is unparalleled. It is incredibly rare in today's culture to have a supremely functional program AND exceptional customer support. I cannot say enough good things about MyStaffSchedule, and will use them until I retire!
PROSI love the online accessibility, perpetual rotation, and real-time updates.
CONSI wish there was a way to update the schedule for both parties when a swap has been approved. I also wish there was a background notes area to keep track of rotational holidays (I schedule out who's off and who's call for holidays in four year cycles). It would also be helpful to have a small note section in the daily card.
Vendor Response
Thank you for the review. Great suggestions Brynn. We will look at adding them shortly.
Replied December 2023
Jeremiah
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Life Changing Software
Converting from a paper schedule to an electronic schedule has been one of the best decisions I've ever made. It has made managing my staff's schedules immensely easier. Staff members also enjoy access to realtime schedules throughout the department. I couldn't imagine going by to the old way of doing things.
CONSThe only challenge I faced with the transition was learning the "ins and outs" of the scheduling software. This challenge, however, was offset by the excellent customer support provided to me when I entered into this transition.
Ryan
Medical Practice, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2023
Frequent Mystaffschedule user
I have a positive outlook on this program and would recommend it to others.
PROSI like the format of mystaffschedule. I can view multiple employees on one page/ grid. It is very easy to manipulate certain aspects of an employees designation or availability
CONSI would like there to be an app for mobile devices.
Vendor Response
Ryan - Thank you for the review. We have both an iOS app and an Android app. Check them out!
Replied November 2023
Myra
Medical Practice, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Game Changer.
This software has taken our department into a different realm. Our former process was so dated. [sensitive content hidden] has been exceptional in his support of our transition. He is incredibly bright, knowledgeable, and always available for consultation. He has made an outstanding product available to those us in our profession of Anesthesia.
PROSEasy of use, accessibility, expedited scheduling. Having "at a glance" access is phenomenal.
CONSNo complaints at all. We had full support, making what might have been a very painful transition, simple. The change has been exceptionally well received by all staff members.
Rachel
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
A Fan of MSS
I appreciate that myStaffSchedule is user friendly even for those who are not tech savvy. It also allows for each schedule to be created for the specific needs/requests of each site.
CONSInitially I was concerned that switching so many people and sites to a new scheduling system would create a lot of problems. I was pleasantly surprised with the eagerness of most users during the transition. It definitely helped that we were able to customize particular requests while maintaining the details relevant for the bigger picture.
Krista
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Love this product!!
It has been a complete game changer for my department. Easy to use and extremely convenient!
PROSIt is so easy to use and has changed my staff's lives! This is something we use daily if not hourly. We don't ever want to be without it!!
CONSThere's nothing that I don't like about it
Casey
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Easy to use
Seeing the big picture of overall staff scheduling and personal calendar is a nice feature .
CONSIt seemed daunting at first with the amount of information it contains , but now I can glance at it and take away a vast amount of information.
Amy
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed November 2023
My wxperience
It’s available on my phone or any device or computer.
CONSSometimes the notifications for vacation picks doesn’t work
Josie
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
I can’t live without My Staff Schedule!
The mobile app is user friendly and accessible
CONSThere’s nothing I don’t like about My Staff Schedule
Remi
Medical Practice, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Very helpful
I enjoy having an accurate up to date picture of our facility staffing.
CONSI haven't had any bad experiences with the app yet
Tammy
Hospital & Health Care, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed November 2023
CRNA review
Can see current schedule for day and week, see requests, look ahead to vacations and when could submit a random day off
CONSIt defaults to the wrong date every time when opening app (January 2023)
Gabrielle
Medical Practice, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Great all
I like being able to see who is available to work and if someone is off that day I am not bothering them on their day off.
CONSSlightly difficult to navigate on my phone all the time
Allie
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
I love myStaffSchedule!
Easy to use! Always accessible! You’re schedule at your fingertips!
CONSCan’t think of any! Haven’t tried to integrate my work schedule with our family calendar yet.
Connie
Hospital & Health Care, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
MY STAFF SCHEDULE
EASY TO READ AND FOLLOW, NOT DIFFICULT IN FINDING SCHEDULES
CONSNOTHING, IT IS GREAT AND EASY TO FIND SCHEDULES
Ashlee
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Everest
Mobile App is a great addition. I am also amazed at how kind and helpful [sensitive content hidden] is.
CONSThat I can not afford the cost. I also wish that it had a function that I could fill in holidays and what doctors are working on a particular day.
Lisa
Medical Practice, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
My Staff Schedule review
I like the real time updates with changes with staffing as well as being able to see the schedule ahead of time.
CONSI do not have any thing that I have found to not like about this program.
Mia
Medical Practice, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Anesthesia Review
Overall the experience of myStaffSchedule has been a good one
PROSI like the ease of maneuvering the website
CONSThere isn't much that I don't like about myStaffSchedule