All Ecanvasser Reviews
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Anonymous
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Ecanvasser has been an incredibly useful tool for running campaigns effectively and efficiently.
Ecanvasser gives you powerful visuals of your voter universe, always ensuring that at any moment, you know exactly how you are doing and how much work you have left to do. Planning campaigns has never been easy because Ecanvasser puts all of the data points you need right at your fingertips.
CONSI wish there was a better way of keeping campaign information cycle to cycle and some more useful export options. Information from previously completed campaigns can be extremely valuable and could be better incorporated into the software.
Vendor Response
Hi and thank you for your feedback. In terms of holding information from election cycle to election cycle, we can facilitate holding information from former campaigns and we are also implementing advanced re-canvassing functionality by Q3 2018 that will greatly assist in this.
Replied July 2018
William
Judiciary, 1 employee
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2018
We used Ecanvasser in a primary election and runoff election for a county wide judicial position
We were the top candidate in the primary election with 5 candidates with more than 2 votes to every 1 vote of the other 4 candidates.
PROSI really liked the speed with which the system would convert individual voters to households and plot them on the map. For the most part, once I learned the time differences between Alabama and Ireland, the customer service was wonderful and the entire team was extremely helpful. In managing our door to door campaign with Ecanvasser we were able to lead a field of 5 candidates in the primary with 39% of the vote and the next closest opponent only getting 19%. The runoff election is tomorrow and we are anticipating a convincing victory due in large part to utilizing Ecanvasser.
CONSThe self help features could be more user friendly and there are still a few bugs where I could not get the system to do what I needed it to do. I wanted to be able to export a file of households rather than individual voters and was never able to do that unless they were part of a Group. I sometimes needed that info with different criteria (such as age, precinct #, etc). I was also never able to get the system to use the voter as the default when out canvasing and it always reverted back to anonymous canvassing even though I had checked all the right preference boxes. I simply resolved this issue as best I could with training of the canvassers to be sure to select the voter manually.
Vendor Response
Hi and thank you for your review. As regards the export functionality for Houses, this is something that we are looking to implement in the coming months.
Replied July 2018
Angela
Political Organization, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed October 2019
Troublesome at best
Frustrating
PROSIf it were working properly, I like the fact that it's a paperless option for canvassing.
CONSThe app is slow, crashes (to the point where we've had multiple canvassers give up mid shift), the map shows houses in different areas of the street, often causing people to have to backtrack, you cannot filter results by "notes" so the ONLY way to find notes input is to click on each name one by one (no one has time to do this), there is no way to cut turf and assign it through the app, when you try to print a paper list, there is no way to filter by "uncanvassed" or otherwise, and then the paper list asks for age and job, instead of the important results such as issues, email, requests window sign, volunteer, etc. When asking ecanvasser for help, all they can tell us is it seems to be working fine on their end. We've sent videos of the issues to no avail. We are not software engineers, we are trying to run an effective field program and this app is holding us back to our detriment.
Reason for choosing Ecanvasser
Our consultants chose this software, I did not have a say.
John
Semiconductors, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed January 2020
Voter canvass
Voter canvass
PROSGenerally user friendly and intuitive. Predictive text is good when searching for street names.
CONSThe app crashed occasionally and some data was lost. I would like to see street addresses ordered by number by default and for the app to retain this stetting unless changed. As it stands it's necessary to change this every time. Also the app doesn't work unless the phone location/GPS. is on which is a big drain on the battery
Anonymous
1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Excellent Product and Support
This has made it so easy for us to track and get value from our canvassing efforts. It's been easy to train end users on how to use the app, even if they aren't really tech savvy. There have been great strides forward in stability and speed, and the customer service is top notch.
CONSThe interface could be a bit more intuitive, but generally it's easy to use. Getting your data set up exactly as you want it can take a little time, but once you do, it's smooth sailing.
Sue
Political Organization, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Simple and effective way to track support
Simple. We're using it to identify voter support for our Candidate in our local area. The data is easy to enter right at the source and easy to pull and analyze after.
PROSSimple and intuitive to learn and use. Data can be entered right at the source without handling the information twice. Even those who aren't very confident with technology find it easy to navigate.
CONSSome small tech glitches when not on wifi
Kevin
Political Organization, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
ECanvasser may be the best I've found, but there's room for improvement
Y'all have a great app. The customer support team (in particular) is excellent. Even all the way here in the States I felt my campaigns got the attention they needed. You should think about integrating phone-banking, would basically conquer the world.
PROSEase of use. Simple for anyone to download the app and get going. Many different ways to cut turf (or not) and organize walks.
CONSBilling is difficult. As a consultant, I wish I could charge multiple accounts on multiple different cards, rather than having to set different owners for every account. Additionally, there are some kinks that need to be worked out regarding canvasses at the household or individual level. Regardless of where the data goes, it shouldn't affect functionality of the backend as much as it does.
Anonymous
51-200 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2018
Great for Campaigns
I have had great experience with Ecanvasser so far.
PROSThe ease of use on the back end of thee software is amazing! I have used Ecanvasser on a few campaigns now and the data manipulation is fantastic.
CONSThe biggest problem I have is with the groups and maps. Neither works together well. I would like to see when I put a group together and click on the map that it only shows that group and not everything assigned to me or another canvasser.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2018
Great if added more functions
The basic functionality was fine- straight forward to learn.
CONSIt was frustrating that there was no "moved" option- our team had to add this to the notes and manually deal with that data. We would have also liked to have the reports come out in a way that allowed us to sort multiple survey response answers. It also would have made it easier if the maps view showed only houses/ people on that canvasser's individual turf, rather than all houses/ people. It was also difficult having a limit to the number of turfs we could draw/ the price going up for adding more canvassers to the system.
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
User Friendly
Using e canvasser during the Alberta election and have had no real issues that haven't been able to be address quickly.
PROSEase of use when on the doors. Easily navigate to where you need to be. Extremely user friendly. When you send the team at ecanvasser an issue it is resolved in a timely matter
CONSNot having the ability to go back in and edit once something is saved
Christine
Political Organization, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed July 2018
Difficult to use and sync to phones
Not much. We've scraped it now and are doing paper.
PROSIt looked great and worked well from our laptops. It was customizable which we liked but it would often cause problems if someone didn't make it completely through the questions we created.
CONSCouldn't sync with phones for canvassing. Our volunteers had a difficult time getting the app loaded and then trying to use it. We ended up having to do paper canvassing sheets and enter the data manually which is what we were trying to avoid.
Vendor Response
Hi and thanks for your feedback. Sorry to hear you're having problems, if you have any issues at all and we can absolutely get the apps up and running for you.
Replied July 2018
Greg
Government Administration, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Solid product
Very useful for a local campaign, especially when you have an existing data source
CONSApp occasionally crashes, but support is good. Would like to be able to more easily do bulk updates / data import
Jake
Management Consulting, 2-10 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Great Support
It is great. I recommend it and have got several candidates and even a political party to use it.
PROSWhen you are running campaigns on a limited budget, often you have to do without. I recommend Ecanvasser to all small campaigns with limited budgets. It gets the job done, is effective, and doesn't force you to buy extra stuff you don't need.
CONSIt imports to NationBuilder; however, the fields it imports could be improved upon.
Lee
Political Organization, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Easy and effective
Easy for campaign volunteers to use and provided me with real time data.
PROSEasy to use touch screen interface, real time data.
CONSMapping can be off at the start. Easily fixed by customer service.
Roderic
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2018
Ecanvasser has allowed me plan and track my engagements with voters much more effectively
Increased engagement with voters.
PROSI like the ability to rate voters, to organise my responses to their queries, to store information about them.
CONSOriginally, it wasn't as well set up for the peculiarities of elections in my country, but the system is regularly altered and improved.
Ahmed
Political Organization, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Review for Ecanvasser app
The software is easy to use, as a campaign manager i was able to follow the volunteers for the project, the assistance was amazing : i had a quick response for every question i asked
CONSThe app Go Ecanvasser had too much bug and didn't work for old phones which made the work hard and complicated for our volunteers and campaign staffer.
Andeww
Marketing and Advertising, 2-10 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed February 2019
Good Option for Budget Campaigns m
Overall, I was impressed at the value of the product and quick turnaround for set up. Many providers take several days to onboard—we were up and running the same day. When you’re in a bind, this can make all the difference. Likewise, customer service was great and were very easy to get in touch with
PROSThe platform was at a reasonable price point for lower budget campaigns and provided a suite of useful features for experienced staffers to take advantage of. More, uploading and tagging data was relatively easy in comparison to other popular services.
CONSSome features, including integration with other services, proved difficult for volunteer staff to navigate. The backend requires a certain degree of experience that doesn’t match the entry level pricing.
Alison
Verified reviewer
Insurance, 1,001-5,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2019
Great for Doorknocking!
Worked with eCanvasser on a municipal political campaign
PROSVery easy and intuitive to use while doorknocking
CONSSometimes it took too many clicks to get to the correct screen details
Anonymous
501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2018
Overall, we had a good experience.
The ease of use of the map features and the integration with the Nation Builder platform were the best features of the Ecanvasser software.
CONSIt would bump us off or close us out once in a while. Other than that, there were not many problems. It was very helpful.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2018
Quick and Simple
The placements of households on the map is fairly simple and the map view gives a very good quick visual overview of the campaign.
CONSIt only allows you to assign individuals and not households.
David
Verified reviewer
Political Organization, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Reliable Use
It was positive overall. Price advantageous.
PROSI liked how easy it was to operate the software.
CONSIt was difficult to me to find out how to do some of the functions.
Raissa
Public Policy, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Excellent app
It’s been great
PROSVery easy to use. I like all of the features.
CONSDifferent on different phones. Had to figure that out
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2019
Very interactive and amazing platform for managing your team
As a campaign manager I decided to give it a try. Although we cant pay for it due to the financial status of the race, we saw that it does provide a lot of advantages when it comes to organizing your team. The fact that you can assign your volunteers to a certain area and they could see the voter's location is pretty amazing.
CONSPricing is sometimes an issue especially for very small races with a very limited budget.
JONAS
Political Organization, 2-10 employees
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed June 2021
Too glitchy and difficult for less experienced users and also lack features found in other competito
overall, it was waste of time and we ended up going with miniVan
PROSdidn't like any features, and most of my volunteers had hard time figuring it out. data input on mobile app didn't save at times
CONSdidn't like any features, and most of my volunteers had hard time figuring it out. data input on mobile app didn't save at times. very unintuitive
Reason for choosing Ecanvasser
my admin thought we didn't have access to VAN.
Janice
Political Organization, 201-500 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed September 2019
Good overall use
It was great for team use. Having teams that split uo into different areas to record information was a nice feature
CONSThere were difficulties in the mobile apps to have it run smoothly. Half the time the household was not inputted and adding a household via mobile while in the field was not easy.