All FundRaiser Reviews
1-22 of 22 Reviews
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Justine
Philanthropy, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed February 2018
FundRaiser software review
Provides small to large nonprofit organizations to automate their daily processes. Offers comprehensive solutions and features for fundraising and more.
CONSNot always enough flexibility in the design functions, but this has been improving since we first used the product.
Jill
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2022
FundRaiser Review
FundRaiser was great many years ago. It is easy to navigate, enter donations and find donors
CONSI did not find reporting easy, and it was not integrated with other platforms or able to be used with a screen reader for the visually impaired.
Reason for choosing FundRaiser
cost
Roxanne
Non-Profit Organization Management, 11-50 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2020
I changed from FundRaiser to DonorPerfect and have NO regrets!
I used the program for over a year. I self taught myself how to use it and at that time it was not the easiest thing to do. I am sure that with the major re-do of the program that it is much much better than what I was using 4 years ago. I have been in the fundraising field for over 30 years and before I started the job here 6 years ago, I had never heard of this program. That being said, they do have the BEST customer service so for someone just starting out I would say look into this program. It may be just what you need.
PROSI have to say that customer support was always really good. They answered the phone right away and could answer all of my questions. I also liked that the software had multiple ways to address donors and a myriad of salutations you could set up.
CONSAt the time that I used this software, the donor information looked like it was written in DOS. After I switched to DonorPerfect, they totally revamped the look of the program. If they had made these changes sooner, I may have stayed with them.
Caleb
Religious Institutions
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2015
Best Software for Non-Profits!!!
This product is one of the most intuitive products on the market for donor management. The team at fundraiser is constantly looking for ways they can improve and at every turn they surprise even me. I have been a customer since the late 90's and I have been through most of their versions. Each time a new version is released we can't wait to see what new tools will be at our disposal.
CONSI know this sounds corny, but I can't complain. The price is very reasonable, the support team is quick to respond to any issues, and the software itself delivers as promised.
Gina
Philanthropy, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Fantastic product for nonprofits
This is a wonderful product that makes day to day processes for non profits and business running fundraisers seamless and stress-free.
CONSIt can be hard to catch onto at first if you have no experience with a similar product or are not tech savvy at all.
Debbie
Hospital & Health Care
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2015
Review of FundRaiser
Modules are pretty self-explanatory and hosting prices are reasonable. Tech support is helpful when needed.
CONSCertain reports, when exported, are a jumbled mess. I have never been able to use the envelope function after I print a letter, no matter what my IT guys do.
Katie
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2015
My Review of this FundRaiser
I belive this product is user friendly. It is easy to navigate and accurate.
CONSThere really isn't anything I don't like. Mabye make it more eye appealing. I feel it's a little dull, but it does what it needs to. So why fix something that isn't broken.
Tony
Hospital & Health Care
Used free trial
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2015
go fund me
It is easy to use, view and set up. It has a great description and is great.
CONSThere are too many steps to use, verbose and they need to type details like this.
Graeme
Civic & Social Organization
Used free trial
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2015
great software package for non-profit organizations
This software is cost effective and user friendly and appeals to most consumers.
CONSIt is difficult to find online support for older versions of the software.
Samad
Non-Profit Organization Management
Used free trial
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2015
fundraiser
It helps other with fundraising for causes, and organizes them for various actions.
CONSIt can sometimes be on the corporate side of doing business.
Tom
Civic & Social Organization, 51-200 employees
Used more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed December 2017
Review of FundRaiser
This platform is relatively easy to use and might be good fit for smaller to mid-size organizations that are budget conscious.
CONSIt covers the basics of tracking donor gifts but has very little of the look, feel and features that most other "newer" database platforms have incorporated. It takes considerable time and efforts to pull data and to enter data other than just basic gift entry. It does not sync with donations pages or other platforms such as Quick Books. No user-friendly interactive dashboards.
Margeaux
Philanthropy, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2018
Easy to use
Awesome organizing for work team!
PROSIntuitive, easy to learn, thorough, free for basic service! Can have several users for one project!
CONSHaven’t found any yet. Everything we’ve encountered is perfect thus far. No complaints, but we haven’t used it for that long yet.
Amanda
Non-Profit Organization Management, 11-50 employees
Used less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2021
Outdated
Poor
PROSI liked the unlimited record capacity with no extra charge.
CONSThe software was very outdated and did not integrate well with other programs. It felt like it was never updated from the 90s. The reporting features were not very effective and it was hard to train others on the software.
Jasmine
Hospital & Health Care, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
The team is great
Everyone we have talked to has been extremely patient and nice to work with. Not to mention it is inexpensive compared to other software programs we looked into.
CONSWe had a couple of glitches when we first started. However, they didn't hesitate to fix them immediately.
Rich
Philanthropy
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2015
FundRaiser review
Easy to use and it isn't too expensive. Also, most people find that it is very user friendly.
CONSThere isn't really anything that I dislike too much about this product or vendor.
Karen
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2015
FundRaiser Review
I am able to see upcoming events and qualification criteria as well as past event statistics.
CONSI don't have any complaints and have never had any negative issues come up.
Monserrat
Primary/Secondary Education
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2015
FundRaiser
It gets the job done to be able to give back or donate at a fast and convenient pace.
CONSThere is nothing that I can think of that I do not like about this product/vendor.
Helene
Hospital & Health Care
Used free trial
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed March 2015
FundRaiser
It's an easy to use, simple online tool that allows ease of use.
CONSMore live client service. It would be helpful to have a dial in number to resolve issues.
Ann
Civic & Social Organization
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2015
Great product
Everything is so simple to understand and use I would recommend this product to all.
CONSNothing, everything is great about this product and vendor.
Angela
Used free trial
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2015
Experience
Ease of use, navigation of site and reputation for reliability.
CONSNothing at this point. I have had a good experience with the site.
Hannah
Civic & Social Organization, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Dropped Stress Levels
This program took away so much of the stress that comes with fundraising. It was just so easy to use!
CONSIt was a little more difficult for not tech savvy people but it was also easy to walk them through it.
Cheng
Religious Institutions
Used free trial
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2015
Highly recommend
it helps me raise funds conveniently and efficiently.
CONSI haven't heard it before since I was told by a friend.