CGM DAQbilling vs Mercury Medical

RATING:

4.2

(24)

CGM DAQbilling has 24 reviews and a rating of 4.19 / 5 stars vs Mercury Medical which has 16 reviews and a rating of 4.84 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (24)
4.8 (16)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
November 1, 2021
November 22, 2023
Pros/Cons
  • Pros

  • What I like best is that DAQBilling is very user friendly.
  • I love the ease of use of DAQBilling. It is easy to navigate, to change the schedule, appointment types, or billing codes to meet to your own practice's needs.
  • Cons

  • If I had to say something negative about this product, it would probably be the ongoing monthly charges.
  • Apparently, the guy we had was leaving for a different position. That was very difficult, because my new rep had no idea where we left off.
Read all user reviews
  • Pros

  • I really like their batch system for posting things in the program. Also being able to recall statements from previous months is also a lovely addition.
  • The product is excellent, well structured and easy to use. This was evidenced by their ability to incorporate our specific requirements that were essential for us to abide by California guidelines.
  • Cons

  • I had one doctor who struggled with the scheduling section but I don't think that was a programming issue.
  • They have an implementation approach that was not made clear in the beginning and as a result expectations were not managed well and led to a level of frustration from the client side.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos