Cuts down phone calls for us by several hours.

The one thing I like the most about this software is the reputation management. The patient surveys have been extremely helpful.

We had a very smooth and quick implementation process, and customer service has been great.

DoctorConnet support staff does a fantastic job of training, explaining and helping you with customization of the software.

The customer support is excellent and I highly recommend DoctorConnect for its features, support, and customizability.

Overall, it has been a very good experience. Ed Erby reaches out to the office frequently to make sure that we don't have any problems and customer service is very responsive to our needs.

So why put a cancellation clause in the contract. Very unhappy with [SENSITIVE CONTENT], the customer service account representative.

Superb Customer Service as well as support. Less incoming phone calls allowing more time to focus on the daily tasks.

DoctorConnect, great product, terrific staff, and swift customer support.

Improved customer communications. Improved staff time management.

My overall experience, as a main user and implementer of the software within our practice, has been nothing but positive. They have taken time to train me and my team with excellence and diligence.

Switching our reminder call software to Doctor Connect was EASY and QUICK. Our director of sales (Catherine) was fabulous and made the process seamless.

The ability to notify patients via text is a great feature. The software is fairly easy to use and overall is a great product.

This product is very easy to use and user friendly.

Pretty user friendly, you can connect to a doctor from the comfort of home.

Return phone calls should show our phone numbers when the appointment reminders are sent out. Patients are sometimes confused by who is actually calling them.

My account manager and every developer/IT staff member has been extremely helpful, kind, and professional.

We are able to save time and money by reaching our clients the way they want to be communicated with (text, call, email) while reducing no-show/cancelations.

Not only because of the ease of use, but because it was a better product overall. We use Doctor Connect all day and love the functionality of texting patients.

WE love their flexibility of the program and teir ability to interface with our EMR while remaining cost effective.

The product is very easy to use. DoctorConnect integrated well with our practice management software.

I like how easy it is to use and implement this product with our current EHR system. The Customer support makes everything go seamlessly.

Overall, I am quite pleased by the product. Would definitely recommend to others.

Ease of use and functionality to reach patients. This software has reduced the practice's no shows by over 60% and is cost efficient.

Our company has been using this product for 3 years and I  do not have one thing that I dislike from this product.

From what I was told, it's still beta. I am tech-savvy and I still have not been able to figure out how to use it in a way that it would not create my team more work or extended training.

Our practice is extremely happy with the software.

Any issues or questions have been worked on and resolved almost 100% of the time within 24-hours (unless the project required more time).

DoctorConnect, hands down, has saved our administrative support staff hours. The automated reminders work great with our EMR/EHR thanks to the great IT team to help set this up for us.

The integration process was seamless and [SENSITIVE CONTENT] built our custom reminders for us very easily. She is wonderful and always quick to answer any questions we have.

It's sometimes confusing to the patients on who is actually calling them.

The Calendar is a great tool to visually see all the appointments on one screen. The Dashboard has very good information at a glance.

It has saved us money, and is well worth every penny.

The feature I like the best is having the ability to two-way text with our consumers.

Had to get stand-alone version because no patch was available for my EHR at the time program was implemented.

Very easy to use and navigate the system. Reduces Noshows and reminders are great in our business.

Very user friendly and Rozell our rep is outstanding.

I like that templates can be saved and reused. That is helpful for quickly completing progress notes after seeing a client.

Excellent experience and their customer support is the best.

I appreciate all the representative's I have spoken with and would recommend and have My Clients Plus to all the providers I know. Thank you so much for your support.

Terrible customer service. You need to hire more help until this mess gets figured out as I know I am not the only one having problems with the switch to Apex.

I used it for a very small, very part-time practice mostly to have a paper trail for about a half dozen clients should they want receipts for payment.

It is easy to use and they have the best customer service. When you call for help you get immediate solutions from a super friendly staff.

I tried my clients plus for the low cost. It seemed like a good value if you are searching for a low cost EHR.

Ease of use and friendly, helpful, and timely costumer service.

I have had a wonderful experience with My Clients Plus and I have been using it for over 3 years now and continue to recommend it to fellow therapists.

The product is always expanding and improving. I have, and will continue to, recommend it to other therapists.

The support staff is amazing. Like with most complex software, there is a learning curve at the beginning.

I'm a little worried for when my old laptop dies.

Customer support is amazing - the agents are professional, knowledgeable and friendly.

MC+ is very easy to use, intuitive, and comes with an amazing number of options to choose from when managing clients.

MC+ has always had outstanding and very responsive customer service. I only have to contact them a couple times per year, but they are always fast and thorough with their responses.

At times I have messed on and needed to correct a claim or payment but to do this you have to delete the service and then start all over.

I have been extremely pleased with this software and customer service. It has been a lifesaver for me as the bookkeeper/ billing agent of an independent mental health practitioner's office.

I think this product is very difficult to use. I don't like the layout of the website.

L switched to My Clients Plus for the quality and user friendly interface in addition to the online case notes feature.

Been using this service for almost 10 years. The program is great and customer service is amazing.

For the cost, it is excellent. The notes are easy to use too.

Losing that is an annoying but small price for the simplicity of  My Clients Plus.

It is fairly easy to use, the best aspect is the customer support. It is available and extremely helpful for the busy therapist running a private practice.

The recording says to leave only one message but a month has gone by and no one has called me. I am owed over$200 in overcharges.

There's a great variety of templates, I can link the calendar with appointments simply through Jituzu. The reminders for scheduling are the best.

I love the affordability of this software. Our practice does not need a lot of bells and whistles, and this software is perfect.

The price is reasonable. Customer service is quick and helpful on occasions when I have had questions.

Being a pretty new user of my client plus I have to say that in addition to being user friendly the company - My client plus- has the best costumer service so far.

The customer support staff are quick to respond, super friendly, and willing to help however they can.

They helped me every step of the way until my issue resolved. Now I am totally running and I love the product.

About 13 years ago, I offered to do her billing for her. She was using another billing program that was complicated and had horrendous customer service.

A wonderful online billing service for a private practice therapist.

US Dollar

DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interactions with patients. Key features include automated appointment reminders, surveys, reputation management, patient messaging and more.


DoctorConnect allows users to send custom messages to individual patients or groups who meet a designated criteria. It provides users an appointment calendar that helps them in the scheduling process. A dashboard is also offered that allows users to manually confirm appointments, view and respond to incoming messages and filter patients by doctor or location.


The patient management tool allows users to input patients’ preferred communication type and send them messages in multiple languages via text, phone or email. Additionally, DoctorConnect offers no-show management functionality.


Services offered are billed monthly, and support is offered via phone, email, live chat and FAQs.



LongDescription

Commenting/Notes

Engagement Tracking

Messaging

Surveys & Feedback

Patient Engagement

Two-Way Audio & Video

Practice Management

Mobile Alerts

Online Forms

Rescheduling

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

SMS Messaging

Real-Time Monitoring

Task Scheduling

SSL Security

Sentiment Analysis

Confirmation/Reminders

Virtual Waiting Room

SMS Reminders

Communication Management

Patient Intake

Recurring Appointments

Call Reminders

No-Show Tracking

Calendar Management

Template Management

Data Import/Export

Payment Reminders

Multi-Location

One-to-One Messaging

Self Service Portal

Customer Experience Management

Review Notification

Mobile Access

Survey/Poll Management

Real-Time Data

Client Portal

Social Media Integration

Patient Education

Email Reminders

Workflow Management

Real-Time Updates

Website Integration

Review Monitoring

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Chat/Messaging

Ratings/Reviews

Real-Time Reporting

Customizable Branding

Facility Scheduling

Reporting/Analytics

Review Request

Monitoring

Feedback Management

Customizable Forms

Appointment Management

Video Conferencing

Negative Feedback Management

Third-Party Integrations

Appointment Scheduling

Live Chat

Physician Management

For Medical Purposes

Therapy Notes

Medical Billing

EMR/EHR

Medication Management

For Psychiatrists

Response Management

For Dermatologists

Contact Database

Waiting Time Tracking

Electronic Payments

Automated Responses

Two-Way Communication

Availability Management

Customizable Templates

Calendar Sync

Multi-Language

Waitlist Status Tracking

Real-Time Notifications

Web browser (OS agnostic)

Windows 10

Contact DoctorConnect for pricing information.

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

DoctorConnect

Live Online

Webinars

Documentation

My Clients Plus is a cloud-based medical platform. It is used by mental and behavioral health providers for medical practice management.


My Clients Plus’ key features comprise therapy billing, client portal, to-do list, therapy notes, reporting and practice management. Its client portal tool is used to schedule and process credit cards, remind text or voice appointments, complete online clinical intake forms, send and receive messages with file attachments, receive automatic account updates, conduct HIPAA-compliant video conferences, disclose email statements and others. The platform also comes with Wiley Practice Planners that allow users to complete clinical documentations.


The platform also provides therapy templates for healthcare providers which are iPad and tablet computers optimized. Pricing of the platform is based on a monthly subscription and support is extended via phone and email.



File Management

Treatment Planning

Document Templates

Patient Records Management

Faculty/Staff Management

Invoice History

Status Tracking

Payment Processing

Document Storage

Group Notes

Charting

Progress Tracking

Secure Messaging

Electronic Signature

Credit Card Processing

Invoice Management

Transaction History

Wait List Management

Approval Process Control

Customer Database

Care Plan Management

Self Payment

Assessment Management

Code & Charge Entry

Standard plan: $24.95/month
15% discounts are available for paying annually.

DoctorConnect vs My Clients Plus

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons